Technology focus in Taichung

International Computer Symposium
Taipei, Taiwan
12-14 December, 2014

Luce Memorial Chapel, Tunghai University, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

Luce Memorial Chapel, Tunghai University, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

The International Computer Symposium, composed of a number of workshop strands, took place at Tunghai University in Taichung from 12-14 December 2014. Unfortunately I couldn’t attend the first two days as I was at the ICEduTech Conference in Taipei, but I arrived in time to attend the final day, when I also gave my own keynote in the Information Literacy, e-Learning, and Social Media workshop strand.

In his plenary, Social Media and Learning: The Way Forward, Sandy Li spoke about the ubiquity of social media platforms and how they affect the way we interact with each other, though some people may see their  invasion of our lives as creepy. Social media, he indicted, are increasingly used to support education, and there have been positive claims about the use of blogging, social neworking, social bookmarking and web co-authoring (including wikis, Google Docs, etc). However, it has been pointed out by some researchers that there is limited empirical research and it often relies on self-reported data or qualitative data. There is also some suggestion that there is a negative correlation between students’ use of social media and their GPA scores.

Li went on to report on a research study on the value of social annotation, focusing on the use of the social bookmarking/folksonomy tool Diigo to annotate online documents. The participants were 48 undergraduate students in a course on technology in education. Students were placed into groups and required to research a self-chosen authentic and ill-structured issue. They used Diigo to tag and share bookmarks, make annotations with sticky notes, and co-construct argumentation where appropriate.  They then wrote a report on their different views as well as the overall views of the group. Postings (whether a bookmark, a highlighted text, or a sticky note) were assigned quality scores based on accuracy and relevance. It was found that low-level cognitive, high-level cognitive and metacognitive activities were interwoven and correlated with each other. These strongly predicted the project scores. It was found that the average number of highlighted texts explained over 50% of group variance in project score, with the amount of social collaboration explaining over 70% of group variance. Collaboration, in short, was crucial in supporting metacognitive activities. Social annotation supports different levels of cognitive and metacognitive activities and, thus, quality learning. For students, this experience was very different from using a traditional VLE or LMS, which provides a much more teacher-centred structure – in fact, TMS, or ‘teaching management system’, would be a better term. There is a need to shift our designs to allow for more student-centred learning. Most of the social annotation platforms are commercial products, lacking a clear pedagogical design framework, so they require teachers to bring the necessary pedagogical insight.

In my own plenary, Mobile Literacy: Navigating New Learning Opportunities and Obligations, I spoke about the digital literacies which are taking on new importance and new inflections as we move into a mobile era: information literacy, multimodal literacy, network literacy, code literacy and critical mobile literacy. I argued that mobile learning presents us as educators with both the obligation and the opportunity to help students acquire these skills, which are essential in a world that is not only increasingly digital but increasingly mobile.

In her paper, Effectiveness of Constructing Information Literacy via Credited Information Literacy Program, Szu-Chia Lo spoke about the importance of information literacy in a digital era. She described a study of a library course which was run to develop students’ information literacy skills.  Preliminary results show students were familiar with internet surfing but lacked knowledge about identifying proper information resources, how to conduct search strategies, and how to evaluate information. However, it was found that after taking the course, students did begin to build their information literacy skills. It was also found that combining the course with other curriculum programmes led to better outcomes.

In his paper, Originality Assurance in Academic Publication, Kun-Huang Huarng outlined the issues with plagiarism in a digital era. He spoke about the need to educate students about plagiarism on an ongoing basis, and indicated that software like TurnItIn can play a helpful role in tertiary institutions.

In her paper, Design of Chinese Language Learning APP in the Context-Aware Learning Environment (co-written with Hsiao-Han Chiu), Hong-Ren Chen explained that through context-aware technology, mobile learning can detect the location of the learner and the surrounding learning environment to provide suitable learning content. She described a Chinese context-aware learning system with an English interface for learning vocabulary, pronunciation and conversation in everyday life. GPS is used for outdoor learning and QR codes are used for indoor learning. This allows for learning outside the spaces and times of classroom education.

In the paper, Interactive Augmented Reality System for Supporting Museum Guided Instruction (co-written with Kai-Yi Chin and Jim-Min Lin) Ko-Fong Lee indicated that virtual reality is expensive and it is difficult to create a complete and attractive context. Augmented reality, on the other hand, incorporates real feelings and sensations, with 3D virtual objects enhancing learning interest. Using QR codes with AR systems has advantages: QR codes allow larger and more flexible data storage options, they have high fault tolerance and low production costs, and the decoding capabilities already exist on many mobile devices. There is considerable potential in this combination of QR and AR, with QR increasing the popularity of AR systems in education.

Like the Taipei ICEduTech Conference, with which it overlapped, the ICS brought together a wide range of practitioners and researchers to shed light on current directions in educational technology development. There’s no doubt that there’s a lot happening right now in this area in Taiwan. This is a country to watch over the next 2-3 years.

Mobile convergence in the Middle East

MobiLearn Asia 2013
22nd-24th October, 2013
Doha, Qatar

Doha Skyline from The Corniche. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

Doha Skyline from The Corniche. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

This year saw the inter-national mLearn Conference come to the Middle East. People travelled from around the world to present and discuss mobile learning and research at the College of the North Atlantic in Doha, Qatar. The full conference proceedings are available online.

In the opening keynote, Mobile Technologies Enable … But ONLY When …, Cathlene Norris and Elliot Soloway reported on their longitudinal research with Singaporean primary students using mobile devices. This has led them to the following conclusions about the kinds of transformations that mobile devices allow:

  • Transformation 1: Pedagogy and curriculum can shift in an inquiry-based direction.
  • Transformation 2: Technology can be available 1:1, 24/7, and always ready-at-hand. (They suggested a litmus test for what counts as a mobile device is whether a child walking home from school can see something relevant to their education, pull out their device, capture it, then continue on their way.)
  • Transformation 3: Students can become self-directed and collaborative learners. (Students can work both collaboratively and independently, as appropriate.)
  • Transformation 4: Parents’ attitudes can shift.
  • Transformation 5: Teachers’ attitudes can shift and they can find teaching to be more enjoyable.

In terms of the impact on student achievement, it was found that the students who used smartphones in an inquiry model did as well as the students using worksheets when it came to tests involving content questions.  But when it came to open-ended and oral questions, the students using smartphones in the inquiry model did better than other students. Similarly, the former did much better on self-directed and collaborative learning (though this is not yet tested, and evidence is based on teachers’ observations).

Norris and Soloway went on to say that mobile devices don’t cause this transformation, but they enable it. Further information is available about their work.

In his welcome keynote, Micro and the Future of Mobile Learning, Peter Bruck, the CEO of Research Studios Austria, discussed how mobile devices can be used to support knowledge build-up in organisations, where staff require ongoing development and training. He spoke about MicroLearning, which involves:

  • breaking content into small units which you can access as and when you need them. We need large knowledge maps, but we also need to drill down into learning the language of specific subject matter. It is essential for people to speak the same language if they are to collaborate;
  • reducing the range of learning objectives and focusing on one objective. Mobile devices may be better than a teacher or a book for repetition-based memorisation of content. Personalised repetition on the go can be supported by the Leitner algorithm, with knowledge cards being pushed to learners based on what they don’t know. This gets around the issue of group learning where some students are bored because they know a lot, and others can’t keep up because they don’t know enough. The combination of push + algorithm + what you don’t know is effective;
  • reducing the learning time and allowing for short activities;
  • reducing the centrality of the teacher – the clock, the classroom and the curriculum are less central – and allowing for self-directed learning. The clock is not a good indicator of accomplishment; nor is presence in a classroom.

He suggested that MicroLearning may be more appropriate for knowledge implementation and maintenance than initial knowledge acquisition. In summary, he said, MicroLearning is about reducing: content; time required; and teacher-centredness. Current and future research involves semi-automatic text extraction for improved content authoring; contextualisation; learning analytics for improved personalisation; and visualisation of knowledge maps. Further information is available on MicroLearning, and on the KnowledgePulse system which has been developed.

In his presentation, Jam Today: Embedding BYOD into Classroom Practice (paper available here),David Parsons argued that the BYOD revolution is changing the nature of teaching and learning, and disrupting the traditional roles of teachers and students. He reported on a study conducted at the first New Zealand state school which required parents to provide devices – the iPad 2 – for their children.

Infrastructure investment has moved away from specialist computer labs, lease of computers, tech support and maintenance, towards ultrafast broadband and wireless, teacher devices, PD, and management software. It’s important to have a common vision of teaching and learning, a willingness to embrace change, stakeholder support, and a good pastoral system (covering software, contracts and sanctions). Key teaching and learning concepts which can underpin the use of mobile devices include flipped classrooms; project-based learning; flexible physical spaces; Ruben Puentedura’s SAMR model; and Scott Morris’s Learning Spaces model. Some of these may be lightweight ideas, he suggested, but they are useful because of their ready applicability to teaching.

In terms of generic findings across subject areas, it became apparent that digital media and multiple literacies could be used to enhance learning (e.g., through watching cooking videos or looking at science experiment pictures) or transform learning (e.g., through student-created videos of demonstrations, or students’ project-based learning). Challenges have included internet connectivity; students who are not prepared for the flipped classroom (the same ones who didn’t do their homework previously); students who lack digital skills; and finding the right apps. Questions include what to do if not everyone has an iPad, whether you should abandon digital resources on the wrong platform, and what digital literacies actually matter?

There are also subject-specific uses of BYOD: games for maths; performance analysis for physical education; slow motion video analysis for dance; videoing and analysing role plays in language; mind maps and storyboards for English and drama; the idea that Wikipedia is ‘not enough’ in sociology; and composition with virtual instruments in music.

In summary, BYOD changes the following:

  • student activities;
  • how work is presented;
  • how teachers provide feedback;
  • how work is showcased to the world;
  • how students collaborate;
  • how staff collaborate;
  • the role and nature of home learning.

Lessons learned include the following:

  • there’s a new normal (1:1 devices have become normal);
  • some boundaries are clearer (when to use the device, and when not);
  • some boundaries are more blurred (tools from life, and tools from school);
  • it’s not just about flipped classrooms (it’s about a more fluid model of teaching).

Parsons also mentioned that there is an issue around learning programming; while we don’t need computer labs for word processing any more, we still need sophisticated equipment to teach programming skills. We may not be teaching enough of this.

In the talk, AnswerPro: Designing to Motivate Interaction (paper available here), Balsam AlSugair, Gail Hopkins, Elizabeth Fitzgerald and Tim Brailsford described a proptype system called AnswerPro. Gail Hopkins, who presented the talk, explained that the aim was to combine mobility, social communication, and learning, while ensuring that students were motivated. There is some debate about whether extrinsic motivation may take away from intrinsic motivation, or whether it can feed into it. Three elements are particularly important to intrinsic motivation, namely relatedness/relationships within a known, connected society of learners; competence, meaning an increased perception of one’s own competence in relation to others; and autonomy, that is, having a sense of control. These were taken into account in the AnswerPro system. Essentially, AnswerPro is a web-based mobile academic peer support system which serves as a common interaction platform to encourage self-help. Following a pilot which identified some issues to be addressed, a full study of the new system is being conducted.

In her talk, Preparing Mobile Learning Strategy for your Institution (paper available here), Agnieszka Palalas explained that the purpose of a mobile learning strategy is to provide a clear path to implementing and sustaining mobile learning in an institution, including making a strong business case. Based on her experience, she mentioned that challenges in developing such a strategy can include:

  • fragmentation;
  • limited resources;
  • lack of buy-in;
  • limited understanding of mobile learning;
  • limited wireless access.

It is important to:

  • identify existing expertise;
  • connect fragmented m-learning efforts;
  • construct m-learning tasks to get immediate, measurable results;
  • win the support of faculty and management;
  • raise awareness and understanding of m-learning.

She suggested that there are at least six phases necessary to developing a mobile learning strategy:

  1. needs assessment (including involving all stakeholders);
  2. feedback and evidence gathering (including running pilot projects);
  3. feedback exchange and communication;
  4. appraisal of infrastructure and enterprise systems;
  5. training and professional development;
  6. producing an m-learning strategy document.

In the panel discussion on the final morning, Alexander Stien, Virginia Jones, Cheri MacLeod, Mohamed Ally, Christina Gitsaki and Giovanni Farias spoke on Lessons Learned from Tablet Deployment Initiatives in K12 and Higher Education. The first issue raised was the challenge of inequity in a BYOD model. Farias suggested that the shift from native apps to HTML5 will help reduce inequality. Ally noted that the hardware is getting cheaper and can lead to savings on textbooks; the real inequality, he observed, is in connectivity.

When it came to the issue of barriers to adoption, Ally suggested that the biggest challenge is people, notably at management and leadership level; we need successful projects to demonstrate the positive potential. Farias agreed that the human factor is the key barrier, because other issues can be solved with investment, whereas a change of mindset is needed for people to make good use of technology for learning. This takes time, he said, and time cannot simply be bought. What is more, said Ally, we are repurposing commercial devices for education and need to consider building our own. Gitsaki noted that it is important to have the infrastructure and resources in place, as well as to provide PD for teachers. Assessment is also an issue. Ally suggested, finally, that there is a physiology divide, with young people with good senses able to use small screens and keyboards much more easily; this issue may be solved with new technological developments like virtual keyboards.

On the question of which device is best, Stien suggested that the answer is whichever device is best for you; this will vary from person to person. The overall consensus on the panel was that the move is away from Apple devices and towards Android devices. The panel agreed that the pedagogical or methodological paradigm shift – towards student-centredness, accessibility, interaction and collaboration – is more important than the device itself. Gitsaki commented that we’re no longer at a stage where we can choose or not choose to use digital devices, because students are already used to them; the challenge for educators is to find the best ways of employing these devices to enhance learning.

In the presentation, Post Web 2.0 Media: Mobile Social Media (paper available here), Thomas Cochrane and Laurent Antonczak discussed a study of mobile social media used as a catalyst for new pedagogies. Antonczak, who gave the paper, showed how staff shifted their attitudes to mobile devices and new software in a relatively short period of time. Students are able to record evidence of their progress in different formats and teachers can view and evaluate it. Lecturers and students can communicate about the recorded material through Google Hangouts or Twitter, which saves time travelling to face-to-face meetings and helps students overcome reticence to express their opinions. Colleagues can support and mentor each other online, as well as acting as resources for each other’s students, for example by recording YouTube videos in their areas of expertise.

Mobile language learning

There was a considerable focus on mobile language learning at the conference. In the talk, Integrating mLearning Language Applications into University Course Content (paper available here), Olga Viberg and Åke Grönlund discussed second language learning in the context of distance education. Viberg, who presented the paper, spoke of taking a design science approach, and described a prototype for a cross-platform mobile language learning app developed at Dalarna University in Sweden.

In their paper, Improving Student Literacy in Adult Education through an Immediate Feedback Tool (paper available here), Martie Geertsema and Chris Campbell discussed the use of the Dragon Dictation app for improving students’ English pronunciation. Campbell, who presented the paper, noted that a regular audio recording app like Audacity still requires the teacher to check students’ pronunciation later, while a potential benefit of speech-to-text programmes like Dragon Dictation is that learners are immediately able to see their mistakes themselves. The visual feedback is standardised and does not depend on the teacher’s skill and experience. The teacher also gets feedback on the effectiveness of his or her teaching.

In a 10-day trial with a group of students ,it was found that after a few days, students started to independently check their own pronunciation, and then began to identify their need to practise other sounds. Improvement was found for all students, whether they had access to the app on their own phones or not, but improvement was greater for students who had apps on their own devices. (The app is currently only available for iOS devices.)

In her opening keynote on Day 2, An Overview of Mobile Learning Research and Practice in the United Arab Emirates, Christina Gitsaki spoke about the rollout of mobile learning, and an accompanying iPads initiative in the Higher Colleges of Technology, in the UAE. In the iPads initiative, teachers’ concerns decreased over time. Two major concerns remained after the first academic year: the amount of time teachers needed to spend solving problems in the classroom; and how the use of iPads impacts students’ learning. Amongst other things, teachers expressed a need for:

  • just-in-time PD;
  • input on how to use the iPads for teaching English (with PD delivered by English/ESL experts rather than IT experts);
  • collaboration with colleagues.

Generally, teachers’ perceptions of the impact of the iPads on students’ learning were rather moderate. They felt vocabulary improved most, and reading least. The most popular apps among teachers were productivity apps rather than English-specific apps.

Students were very positive about the use of iPads, finding them motivating. Students preferred low-complexity tasks like taking photos, rather than high-complexity tasks like creating websites. Unlike the teachers, who had moderate views about the impact of the iPads on learning, the students were extremely positive about the impact of the iPads on their learning of all language areas.

In summary, the study at the Higher Colleges of Technology found that:

  • the iPads had an impact on teaching;
  • the iPads increased student engagement and motivation;
  • the frequency of iPad use, and the types of activities in and out of class, had an impact on students’ language development.

Critical issues for the future include the following:

  • there is a need to provide teachers with high-quality ongoing PD, and to determine how students learn best with iPads;
  • the resources need to be interactive and take advantage of the affordances of the iPad;
  • there is a need to help teachers to design their own resources, and to create a repository for sharing these resources;
  • there is a need to evaluate learning with iPads, as current assessments may not measure the full extent of their impact.

The iPads initiative is now in its second year, and will continue to be monitored. The aim is to conduct a more rigorous examination of the impact of iPads on student learning, to quantify iPad use, and try different assessment models.

In his plenary presentation, One to One Digital English Projects, Michael Carrier, from Cambridge English Language Assessment, spoke of the desire for English learning around the world. He stressed the need to put the learner and the learning device (whatever it may be) at the centre of the learning process. There are various models of  mobile learning, including traditional communicative activities using apps, creative use of handheld devices, the flipped classroom, and one-to-one and personalised learning. One-to-one learning can democratise learning and empower learners. It is not about the technology but about the methodology. This approach may add to time on task, increasing the number of study hours in the week (whether in class or out of class). The main drivers of 1:1 approaches to English language teaching include:

  • policymakers (governments and ministries are under pressure to improve exam scores, but they may invest in technology before considering pedagogy);
  • teachers (they are faced with curriculum deficits, and are caught between traditional assessments and a desire to teach in a communicative way);
  • society (with a wish to improve 21st century skills).

There is also corporate pressure on governments and ministries to adopt technology in education. More and more governments, ministries and institutions will move to a 1:1 model anyway, given these drivers, whether pedagogical experts are involved or not. Consequently, educators and teacher trainers need to get involved. Carrier suggested that in general we should be device-agnostic, and focus instead on content and pedagogy which can be conveyed through today’s or tomorrow’s devices, whatever these may be. Intensive development of teacher competencies is very important. Teachers need personal development (user training) and input on lesson planning, classroom management, classroom management online, and awareness of digital tools and media.

He summarised the overall value of one-to-one learning in English as follows:

  • anytime, any place;
  • time on task;
  • personalised learning;
  • self-paced learning;
  • automonous learning;
  • motivation;
  • authenticity;
  • credibility.

A key question for the future is how we will handle technologies other than smartphones and tablets, as for example smartwatches and augmented reality glasses become available. Carrier stressed again that we need to be device-agnostic; focused on teacher skills; and focused on pedagogy, content and curriculum. However the technology develops, we need to be ready to handle it.

Although a couple of Bangladeshi presenters were unable to attend, their work on the English in Action project in Bangladesh was outlined on their behalf. The relevant papers can be accessed in the conference proceedings; these are Challenges against the Successes of mLearn in Bangladesh by Shahanaj Parvin (available here) and M-learn Lessons Learnt: Bangladesh Perspective by Zaki Imam (available here).

In our own talk, An Ecology of Mobile Screens: iPads meet XOs in a Desert School (paper available here), Grace Oakley, Jan Clarke, Jim Sligar and I spoke about a mobile learning ecology in a remote desert school in Western Australia. Here, a largely Indigenous population learning English as an Additional Language uses a combination of XO laptops and iPads, as appropriate, for different types of literacy activities. Our argument was that different mobile (and indeed portable and fixed) technologies are not necessarily in competition, but can complement each other in a learning ecology.

Augmented reality & location-based technologies

Augmented reality and related technologies for fostering learning in real-world environments loomed large at the conference. In their presentation, Mobilogue – A Tool for Creating and Conducting Mobile Supported Field Trips (paper available here), Adam Giemza and Ulrich Hoppe discussed learning in a museum context. Hoppe, who presented the paper, observed that mobile apps provided by museums extend exhibitions and/or provide audio guides, but usually leave learners in the position of information consumers. The question is how to make mobile learning more active. Mobilogue is a tool which allows flexible authoring of field trips; other tools in the same area, with different combinations of features, include MuseumScrabble with QR Codes; Treasure-HIT; StoryTec; Wild Knowledge – Wild Map; GoMo Learning; and Fresh AiR.

The Mobilogue system was created with indoor learning experiences in institutions like museums in mind. Recognition of location is possible using a range of technologies including GPS (only outdoors), wifi, object recognition, RFID tags, or QR codes. The last of these is used by Mobilogue, which is very convenient for schools and has wide applicability. Students can also author tours using Mobilogue, without programming or technical knowledge.

In her presentation, The Augmented Reality Project: An Experiment in Teacher Engagement (paper available here), Jan Clarke discussed an augmented reality (AR) learning trail created to get teachers involved in use of AR. AR, she suggested, adds value to real objects, places and experiences. Content can include instructions, text, animations, audio, video, images, co-ordinate tracking, and so on. Students develop their skills in ‘reading’ multimodal texts.

For the tour she created, which operated in the Swan River area in Perth, Western Australia, she used the Fresh AiR app, which lets students know when they have approached an AR  marker. Once they click on the relevant symbol, they may receive instructions, media files, quizzes, and rewards. The tour was tried out by teachers working in many different subject areas, from history, politics and Aboriginal studies to IT (where students focused on app design). It may be necessary to upskill the teachers at the same time as the students, and to have the teachers learn about the technology alongside the students.

In their talk, Creating Coherent Incidental Learning Journeys on Mobile Devices through Feedback and Progress Indicators (paper available here), Mark Gaved, Agnes Kukulska-Hulme, Ann Jones, Eileen Scanlon, Ian Dunwell, Petros Lameras and Oula Akiki discussed the European MASELTOV project and its emphasis on social inclusion. Kukulska-Hulme, who gave the paper, posed the question of whether and how smart technologies can help overcome exclusion. The MASELTOV app works at the informal end of the learning spectrum and integrates language and cultural learning into everyday life.  The project focuses on information and assistance; learning; and community building.

Journeys around cities create learning opportunities, including just-in-time preparation for communication; making contact with mentors and volunteers; noticing and recording of language in use; and reflecting on what has been learned and achieved. This allows for incidental learning, which can be unplanned learning. It can include event-driven learning. This learning can be structured in some ways while remaining informal. Peer-based teaching and learning become very relevant. MASELTOV brings together a series of tools which are arranged along a continuum on different dimensions:

  • some are more opportunistic and some require more planning;
  • some are quick to use and others are used in a more sustained way;
  • some allow discrete learning and others more cumulative learning;
  • some are about problem-solving and others about learning.

The challenge is, while not ignoring the left-hand categories, to place more emphasis on the right-hand categories, helping people to engage in a more sustained way with the tools and promote their learning.

Feedback and progress indicators are also important.  Some questions which have been posed to the developers of the tools, in light of what is known about effective learning, include:

  • Does the software allow the user to set a goal for its use?
  • Does the software record successful achievement of tasks, and how is this presented?
  • Does the software offer feedback on how well the participant has carried out a task, and does it allow feedback from other users?
  • Does the software prompt reflection?
  • Does the software allow social engagement?

Incidental mobile learning can consist of isolated, fragmentary episodes on apparently unconnected apps. The key question now is how these can be reconceived by users as elements of a more coherent, longer term learning journey.

Some recommendations include:

  • All tools should report to a usage dashboard seen by users and mentors;
  • Notification indicators should prompt reflection and action;
  • There should be periodic requests for feedback from learners;
  • There should be badges and points/currency earned across MASELTOV;
  • Custom journeys should be able to be assembled by learners.

In the paper, About the Contextualization of Learning Objects in Mobile Learning Settings (paper available here), Jalisa Sotsenko, Marc Jansen and Marcelo Milrad discussed the importance of devices being able to recognise the context of the learner, including the:

  • environment context;
  • device context;
  • personal context.

Marc Jansen, who delivered the paper, explained that it is possible to develop a mathematical model to determine the best fitting learning in a multidimensional vector space, which takes into account many different aspects of the context.

Doha Skyline seen from the Museum of Islamic Art. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

Doha Skyline seen from the Museum of Islamic Art. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

All in all, the mLearn 2013 conference allowed a rich exchange of ideas and insights from around the world. Many people will be looking forward to the next update at mLearn 2014.

Same themes, different themes

E-technology Seminar
25th – 27th September, 2013 
Bangkok, Thailand

Bangkok by night

Bangkok by night. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

I’ve just spent three productive and enjoyable days running an E-technology Seminar at KMUTT in Bangkok, including consul- tations with staff, a workshop on web 2.0, and a forum on digital literacies and emerging trends. What’s always so interesting about these visits is to identify the common themes that appear in educational technology initiatives and conversations around the world, as well as the differences which are particular to regions or countries.

Many common global themes surfaced in discussions with participants over the three days: the need to give concrete direction to the official push to use technology in the classroom; the need for leadership and management training; the need for more teacher training, focused on pedagogy as much as technology; and the need for teachers to find a way of working with students whose technological skills in some cases exceed their own. But then there were differences as well, for example the need to bear in mind local laws and customs on the one hand, and on the other the freedom to use tools that are sometimes rejected in Western education systems, notably Facebook, and for teachers and students to interact freely on such platforms.

It’s been a wonderfully informative three days, and as always, I’m sure I’ve learned as much as any of the participants.

E-learning outcomes

eLearning Forum Asia
29th – 31st May, 2013 
Hong Kong

photo

鸭子, Hong Kong. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

The eLearning Forum Asia 2013 was held at Hong Kong Baptist University with a record-breaking number of attendees. It’s clear that digitally mediated learning is taking off in this part of the world. This conference will be one to watch as it grows in size over years to come.

Richard Armour, from the Hong Kong University Grants Committee (UGC), opened the conference with a discussion of Hong Kong’s “3+3+4” Curriculum and the opportunities for e-learning presented by the new 4-year undergraduate university curriculum. This change, he suggested, is contextualised by the shift towards a knowledge-based economy, enabling students to further develop their language abilities, knowledge base, critical thinking and independence. There is a core general curriculum, with more specialisation as students advance. The curriculum is designed to be more student-centric and allow for whole-person development. The UGC has acquired government funding to promote pedagogical change and innovation in areas such as blended learning, curriculum development, and learning environments. This funding will be project-based. Key questions are what e-learning can bring to the additional year, general education, the common core, sharing specialities across universities, or to achieve a paradigm shift.

Karl Engkvist from Pearson gave a keynote presentation entitled Preparing for the coming avalanche, making reference to the recent publication by Michael Barber, Katelyn Donnelly and Saad Rizvi. He mentioned that globalisation and technology are transforming education; there is greater competition for students and research funding; high-quality educational content is accessible online for free; and the functions of higher education are being supplied by non-academic providers. The 20th century university paradigm is under pressure: knowledge is ubiquitous and free, so it needs to be curated effectively; public funding is being replaced by private funding; students can shop globally for an education; the pace of workplace innovation is accelerating; and graduate unemployment is high, but employers can’t find qualified candidates. We need to more closely link education with future workplace needs. Students, as consumers, may come to expect more tangible outcomes from their education.

He listed a number of signs of change in the educational situation. MOOCs are disrupting education by giving huge numbers of students access to elite education. There are also non-university providers like StraighterLine 2U, alternatives like Thiel Fellowships, complementary options like General Assemb.ly, the Mozilla Foundation’s idea of badging, and the notion of third stage careers catered to, for example, by the Korean National Open University. He suggested that new models of education are improving quality, increasing market share and lowering cost – the way new competitors traditionally unseat complacent incumbents. Traditional universities, too, are being unbundled.  Cities are seeing higher education institutions as powerhouses of their economies. Faculty can teach from anywhere – and they don’t have to be academics. Students, too, can learn from anywhere. Curriculum has become a commodity. E-learning can offer much more flexibility in this space. Deep, radical, urgent transformation – not just incremental change – is necessary.

He went on to talk about The Learning Curve, a Pearson report and website that compare different educational systems around the world. Innovative systems have to value and fund stronger student outcomes; value accountability – setting clear goals and expectations; be future oriented – focusing on skills necessary for the future; and attract and continuously train good teachers. But there are big differences, too: the two most ‘successful’ educational systems, Korea and Finland, share almost nothing in common. In Korea, the top quartile outperforms everyone in the world, but the lowest quartile doesn’t do well at all; in Finland, the two middle quartiles outperform everyone in the world, but the top quartile doesn’t do as well comparatively. This raises philosophical questions about what you want to achieve through an educational system.

In her keynote presentation, Kathy Takayama spoke about Integrative paths in the social construction of understanding. She discussed the need to prepare students for total engagement, applying conceptual understanding, and diving into unfamiliar territory – which are difficult-to-measure outcomes. Metrics which show that teachers have been effective include students taking ownership of their own learning; applying themselves through incremental, experiential learning; being comfortable with uncertainty; integrating insights from across the disciplines to solve problems; and developing adaptive expertise. She went on to say that expert thinking, which involves chunking of information (a kind of pattern recognition based on long experience), sometimes gets in the way. This is one reason why there’s a pressing need for development of faculty, who are fixed on the ways that things have always worked. Interdisciplinary entry points are important.

Brown University is experimenting with blended courses and flipped classrooms. She described an economics course, where one third of the traditional 50-minute lectures have been replaced with 10-minute vodcasts; the rest were retained in order to maintain instructor presence, which is important for the student experience. Students then got together in a classroom where they worked on solving problems collaboratively, facilitated by teaching assistants. Students gave feedback on the microlectures to indicate whether they did or didn’t cover what they needed to know; their feedback also indicated that instructor presence is important. When thinking about e-learning, we have to bring students in as creative partners.

She went on to discuss what old brick-and-mortar institutions need to think about with respect to MOOCs. This requires thinking through the process of deconstruction and reconstruction. Compartmentalisation is an issue, because the material has to be broken up into 10-min chunks. It’s also important to consider how you make connections between all these materials. Students will in fact create their own learning environments through social media and other channels. So MOOCs must be a part of an overall shift in the direction of more social learning. We need to think about the pedagogies that support social learning, and how we might construct our courses differently.

In my own keynote presentation, which opened the second day of the conference, I spoke on Mobile outcomes: Improving language and literacy across Asia. I began by exploring both the affordability and affordances of mobile technologies for the teaching and learning of language and literacy, and looked at the kinds of learning contexts where mobile devices can play a role. I went on to consider the learning outcomes achieved with mobile devices. Assessment and feedback can both be enhanced by mobile devices. However, while there is considerable promise for the recording, monitoring and evaluation of learning in mobile projects, and especially for the deployment of learning analytics, this promise is often unrealised for a variety of practical and pedagogical reasons. On the one hand, we need to seek more hard data on improved learning outcomes in mobile projects; and on the other hand, we may need to consider the notion of outcomes more broadly, including soft outcomes like the acquisition of 21st century skills and digital literacies. I concluded by looking at three mini-case studies of mobile language and literacy interventions from Pakistan, China and Singapore, asking in each case what evidence we can see of improved hard and soft outcomes, and what we can learn for future projects.

In her plenary, Hart Wilson spoke about Moodle magic: Unleashing Moodle’s potential.  She outlined the many features of Moodle which, along with ease of integration with other software, can help support and organise teaching and learning. She suggested a number of useful activities, including getting students to send in questions ahead of class to shape a class (Online Text feature), or getting students to engage in peer review (Workshop feature). She suggested that Moodle’s tools allow us to think differently about teaching, and it serves as a platform to connect students to content, students to students, and students to instructors.  This paper was followed up by a half-day workshop the next day, where the uses of Moodle were explored in much more detail.

Jie Lu and Tianchong Wang, two graduate students working with Daniel Churchill, gave a paper called Exploring the educational affordances of the current mobile technologies: Case studies in university teachers’ and students’ perspectives. They spoke about two case studies. The first took as its starting point Daniel Churchill’s (2005) work on teachers’ private theories, six of which impact on their design and technology integration decisions. Key factors which positively influenced teachers’ use of technology were revealed to be: size (a smartphone screen may be too small; a laptop may be too heavy; but an iPad balances these points); mobile ergonomics; instant boot up; battery life; ease of use; touch sensitivity; apps; access to resources; and sharing and interaction to support a more student-centred teaching paradigm. Issues for teachers included: document format compatibility; connecting to a classroom projector; file management & syncing; inputting text on a touch screen; students’ ownership of tablets; and the idea of a “technology dance” (is the technology supporting teaching or a goal in itself?).

The second case study focused on students’ use and perceptions of mobile technologies as learning tools. Their use of mobile devices to support their learning was generally quite limited: tracking what was going on in online learning environments; keeping in contact with other group members; and reviewing learning materials uploaded by the teacher anywhere and anytime. Issues for students included: limited wifi coverage; inconvenient input options; lack of learning materials tailored for smartphones or tablets, and inability to play Flash materials.

Pao Ta Yu gave a plenary paper entitled How to design massive qualified digital contents both for online and classroom learnings. He spoke about MOOCs, indicating that they combine multimedia and cloud technology with lectures to create more energy around e-learning.  They may be combined with social networking and social media sites, using the latter as a content delivery area. Most students who enrol in MOOCs are currently professionals rather than college students, though this may shift as models are developed for integrating MOOCs into students’ educational pathways. The biggest short-term impact of MOOCs may in fact be legitimisation of online and hybrid learning.

He went on to speak about flipped classrooms, whose advantage, he suggested, is to “take the snooze out of the classroom”. They can individualise classroom learning time for students, allow students to review lessons at their own pace, and break the regular classroom rhythm. Flipped materials should be simple, interesting, and meaningful, he suggested. He suggested that microvideos will be created by teachers to produce a lot of cloud digital content.  This process can integrate with the flipped classroom model.  Rapid design, high quality recordings, and easy uploading and downloading, will be important for future mobile learning.

Diana Laurillard wrapped up the conference with her closing keynote Teaching as a design science: Designing and assessing the effectiveness of the pedagogy in learning technologies. She spoke about government policies from around the world which stress that teachers need to design and deliver ICT-enhanced education, and to undertake professional development.  UNESCO is developing new post-2015 goals for education, including a full 9 years of basic education. Higher education demand is expected to double over coming years.  This will have major implications for teacher training. How can higher education nurture individual teachers while reducing the 25:1 student: staff ratio, i.e., beginning  to operate on a mass scale?

She explored MOOCs as one possible answer, using a Duke credit-bearing MOOC as an example. Many students already had educational qualifications and study experience. There was a very large attrition rate, and often in MOOCs there are only a couple of hundred people who complete a course – much like regular online teaching. While many MOOCs offer only peer support, the Duke MOOC included tutored discussions and assessment, which is time-consuming for support, and worked out at a student: staff ratio of around 20:1. If this kind of support is provided, the demands on staff time will increase as the number of students increases. Only a basic MOOC, without tutor support, can scale at no extra cost.

We need to understand the pedagogical benefits and teacher time costs for online HE. What are the new digital pedagogies that will address the 25:1 student support conundrum? Who will innovate, test, and build the evidence for what works online? It can only be teachers. It may be that we should revisit and rework some old approaches. Pedagogies for supporting large classes might include:

  • Concealed multiple choice questions (possible answers are revealed after students have written their own suggested responses);
  • The virtual Keller Plan (introduce content > self-paced practice > tutor-marked test > student becomes tutor for credit, until by the end half the class is tutoring the rest);
  • The vicarious master class (run a tutorial for 5 representative students; questions and guidance represent all students’ needs);
  • Pyramid discussion groups (240 individual students produce an answer to an open question, then there is a joint response from pairs, then groups of four, etc, until the teacher receives only six responses to comment on in detail).

Collecting big data in line with Laurillard’s Conversational Framework might allow us to better focus on exactly what to collect and how to apply learning analytics. We could consider what is accessed in what sequence, the questions asked, social interaction patterns, tracked group outputs, peer assessment, tracked inputs, reaction times, analysis of essay content, quiz scores, game scores, and accuracy of models.

Teachers as designers need the tools for innovation. She mentioned the PPC (Pedagogical Pattern Collector) browser where you can find pedagogical patterns created by others, tied to particular learning outcomes, and adapt them to your own context and needs. This system creates a way of sharing ideas between individual teachers, across disciplinary boundaries, and between institutions. To meet the upcoming demand, teachers need to work more like scientists who build on and refine each other’s work. The PPC gives them the tools to do this. This supports a cycle of professional collaboration.  As a computational model, it also allows us to work out the consequences in terms of the pedagogical benefits, and the comparative costs of teachers’ workloads, depending on the cost of initial setup and the cost of ongoing support. It also allows us to compare conventional and blended learning to see whether there is, for example, less emphasis on acquisition and more emphasis on discussion. It’s important to invest in teachers who can innovate in learning technologies.

The global demand for HE requires investment in pedagogic innovation to deliver high quality at scale. Technology-based pedagogical innovation must support students at a better than 25:1 student: staff ratio. Teachers need the tools to design, test, gather the evidence of what works, and model benefits and costs. Teachers are the engines of innovation – designing, testing, and sharing their best pedagogic ideas.

Overall, the quality of the papers, the quantity of attendees, and the general buzz around the conference are a sign that e-learning is very much coming of age in Asia.  Next year’s event in Taiwan will carry on the eLearning Forum tradition.

Mobile = social

January, 2013
Perth, Australia

I’m now two weeks into my sabbatical leave, which I’m spending writing a book on mobile language learning. The first fortnight, as is usually the case, has been spent reading through the piles of articles and books, electronic and paper-based, which I’ve amassed over the past few months.

Some key themes are emerging from this perusal of the literature in the young and still somewhat fragmented field of m-learning and, more specifically, mobile language and literacy learning. One of the major insights which resonates with me is the equation of social and mobile, which seem to go hand in hand in both our everyday lives and in the educational potential of the medium. Thinking along these lines led me into a conversation with Julian Stodd, who’s written up his own reflections on the convergence of mobile and social learning on his blog. It’s worth checking out what he has to say.

Digital literacies in Bangkok

‘Becoming Digitally Literate’ Seminar
Bangkok, Thailand
27 February – 1 March, 2012

Gavin Dudeney and I have just finished running a 4-day Becoming Digitally Literate seminar in Bangkok, Thailand. It’s been great to work with an enthusiastic group of local language educators from the Ministry of Education, universities and schools. It rapidly became apparent that among progressive teachers in this country there’s a great appetite for learning about web 2.0 and, in particular, how to use it in the classroom. It also became clear, as it always does in different venues, just how important it is to tailor our use of new tools and new pedagogical approaches to the local cultural, institutional and educational context. We’ve left the teachers with lots of new ideas and it’ll be really interesting to watch how they’re implemented over coming years. In turn, we’ve learned a great deal about the Thai context and how to go about implementing the use of new tools and new pedagogies in local classrooms.

Digital literacies in Phnom Penh

8th CamTESOL Conference
Phnom Penh, Cambodia
25-26 February, 2012

It was great to have a chance to present at the 8th annual CamTESOL Conference in Phnom Penh, Cambodia. Educators from around the region gathered together for two days to share insights from their classrooms. The fact that there was a stream dedicated to Using Technology suggests that new technologies are making inroads into many TESOL classrooms around South-East Asia.

In her opening plenary, The Many Faces of Development in the Classroom, Janet Orr spoke about the degree of development that has occurred in Cambodia over recent years and outlined the ways in which English is becoming important in various ways in the country. She indicated the kinds of practical classroom activities teachers can do to promote language learning, drawing on the use of language in Cambodia itself which, she argued, may be more relevant to students than textbook examples. Unfortunately a 10 minute power cut around 10 minutes into the plenary cut it short – a reminder of the challenges faced by teachers in many parts of the world, especially when it comes to the use of new technologies.

Gavin Dudeney and I ran a workshop called Digital Literacies: Teachers and Learners, in which we introduced the general concept of digital literacies, explained the four-part classification of digital literacies we have developed, and then focused in more detail on one form of literacy from each category: multimedia literacy, information literacy, intercultural literacy, and remix literacy. We offered a number of suggestions as to how to work with each of these literacies in everyday classroom practice. The audience actively responded to our discussion prompts, suggesting that a lot of teachers are starting to think about the use and value of digital literacies and how they might introduce them into language classrooms. The key point we hoped to convey was that it is possible to teach language and traditional literacy skills at the same time as we teach digital literacies: the key is to integrate the old with the new.

In their presentation, Learning Beyond the Classroom: Using Facebook to Facilitate the Informal Learning of English Communication, Chris Harwood and Brad Blackstone spoke about the use of Facebook to support English language courses in Singapore.  They referred to Tina Barseghian’s 2011 50 Reasons to Integrate Facebook into Your Classroom, with these reasons including increased collaboration, knowledge sharing and feedback. They contextualised their use of Facebook with reference to the work of Daniel Bernstein, who has spoken about the distinctive qualities of students today, notably their affinity for technology; connectedness with others; visual orientation to the world; flexible attention; and personal meaning as motivation. In short, students are constantly plugged in and constantly communicating online, and this can be leveraged for educational purposes. They also drew on George Siemens’ 4 principles of connectivism:

  • Learning and knowledge rest in diversity of opinions.
  • Learning is a process of connecting specialised nodes or information sources.
  • Nurturing and maintaining connections is needed to facilitate continual learning.
  • Ability to see connections between fields, ideas, and concepts is a core skill.

They set up Facebook pages (rather than groups) as platforms for students’ informal interactions outside class.  For example, students posted references to useful online resources and responded to each other’s postings.  Conversations occurring online led to in-class conversations: when a student posted a link about Prezi, for instance, an in-class discussion occurred because other students hadn’t heard of it. Students were also using the Facebook page, following up on links and watching videos, on mobile devices while taking public transport.  Students from past semesters would return to ‘like’ or comment on materials posted by current students, and teachers could use links collected by past cohorts as a base for new cohorts to build on. Challenges included the overlap with students’ private worlds; uneven participation; keeping the wall ‘academic’; and, in particular, the posting of inappropriate content and/or opinions. Dealing with the last of these issues did, however, lead to important in-class discussions about online etiquette.

In the presentation, Using a Free Course Management System in an English Class: Moodle in a Grammar Class, Yi-Chen Lu reported on four semesters of using Moodle for English teaching in Taiwan, and explained the mechanics of working with this virtual learning environment. Much of the learning was automated, with students carrying out language learning activities independently. It was reported that the use of Moodle was found to improve students’ learning and motivation, but its value for monitoring their progress was also stressed. In addition, a VLE such as Moodle offers flexibility when students are unable to attend class.

As I needed to head off to teach a course in Bangkok, I was unable to stay for the whole conference but the glimpse I gained of developments in technology-enhanced education in the region was fascinating. It will be interesting to watch developments in this area over coming years.

New media, new spaces

1st ICODEL Conference
Manila, Philippines
23-24 February, 2012

The first International Conference on Open and Distance E-learning (ICODEL), was held at the Century Park Hotel in Manila from 23-24 February 2012, with the pre-conference workshops having taken place on 22 February. It was great to be back in the Philippines only months after the GloCALL Conference was held here in October last year – a sign, it seems, of increased interest in the field of e-learning in this country.

In her opening plenary, entitled The State of the Art in Open and Distance E-learning, Denise Kirkpatrick spoke about the 2012 Horizon Report, mentioning currently influential technologies such as mobile computing, electronic books, and Open Education Resources, and indicating the future potential of augmented reality, game-based learning, learning analytics, and gesture-based computing. Major contemporary challenges, she suggested, include:

  • Digital literacies
  • Metrics of evaluation for new forms of publishing
  • New forms of education and competition (universities’ roles are changing in view of competition from other institutions, and in face of the need to prepare students for lives in an increasingly complex world)
  • Keeping up

Open and Distance Learning, she suggested, must be about:

  • Connectedness
  • Community
  • Communication
  • Collaboration
  • Convenience
  • Connections

Today’s students are mobile and connected socially and technologically.  Social media platforms are becoming an important part of learners’ lives and we need to think about how we can leverage them in the service of education.

Schools and universities, she argued, need to be learner-centric digital environments. There should be a focus on problem-solving and helping students to think creatively.  Collaborative learning is important, involving students in formal learning in teams and projects, informal learning with buddies and mentors, and multiple learning environments. Collaboration is also important for educators, who are increasingly engaging in interdisciplinary and cross faculty learning, and internationally distributed research.

She gave examples of current uses of augmented reality, e-books, virtual worlds like Second Life, and social networking sites like Facebook. There can be a link, she observed, between social networking sites and open educational resources, with the latter becoming much more powerful when we focus on the social interaction around them. It’s important to enhance the power of the social and investigate ways of learning together.

Learning analytics is an area that will grow quickly, she predicted, as a way of increasing the quality of student learning and achievement, thanks to interventions derived from looking at the learning analytics. This will also allow us to personalise learning materials to a greater extent, and help students take control of their learning by allowing them to visualise their own learning.

In short, she suggested, we are in a period of major change and growth in the provision of education.

In his talk, Integrating Media and Information Literacy in Open and Distance E-learning, Jose Algaran described the importance of providing guidelines to students on the use and value of materials in multiple media and on multiple platforms. Media and information literacy competencies are an important indicator of students’ readiness to take courses online, and should also inform instructional design. Given that the media and the internet are the key sources of information in the contemporary world, media and information literacy are absolutely crucial skills and are essential to enabling lifelong learning.

In his talk, An International Survey on Media Use for Learning, Michael Grosch opened with a reminder that books are in fact a form of media. Text, he suggested, will still be the most essential medium for learning in the future, even if it is presented in electronic formats.

He went on to say that learners don’t accept all media equally, and that the media offered by teachers are often rejected by learners. External, self-searched and web 2.0 media are becoming more and more important for learning.

Inspired by the ECAR surveys, he developed his own survey instrument to get an overview of students’ use of 48 different media services (print, online, web 2.0, e-learning). Surveys were conducted at about 15 universities, predominantly in Germany and Thailand. Wikipedia, Google and email, he found, were the three most used media services by students, with some commonly discussed web 2.0 tools like blogs, wikis and Twitter being ranked relatively low. Teachers, he found, read more books than students, while they use social media on a very low level.

He concluded that students use a broad variety of media for learning, but this is self-controlled, with students making up their own minds about which media to use, rather than doing what teachers tell them to do. Text media, he reiterated, play a key role in the learning environment, with electronic texts set to become very important in the future. Interestingly, his data suggest that the most intense media users may also be the better students.

In his talk, Open-source and Free Software for In-class Online Surveys and Data Analysis, Enrique Frio spoke about the value of conducting surveys online, recommending the use of free software such as Kwiksurveys and PSPP (a free alternative to the proprietary SPSS). This cuts down enormously on many of the manual aspects of survey writing, data collection, and data analysis and display.

The second plenary involved three speakers addressing the topic of Issues, Challenges, Reforms and Solutions in Open and Distance E-learning. The first speaker, Tian Belawati, Rector of Universitas Terbuka, Indonesia, spoke about the role of the Universitas Terbuka (Open University) in bringing opportunities for equal access to higher education to the whole of Indonesia. Its student base shows that it is having success in “reaching the un-reached”. Because of the lack of penetration of the internet in parts of the country, the UT works through 37 regional centres. The UT is currently in the process of developing tablet-based materials, and, given a mobile phone penetration of around 73% in Indonesia, it is exploring the use of mobile phones in education, including the use of personalised SMS messaging.

The second speaker, Grace Javier Alfonso, Chancellor of the University of the Philippines Open University, talked about the different domains of distance learning (where teachers and students are physically separated), open learning (which focuses on access for all), and ODL, or open and distance learning (which fuses both concepts). She indicated that e-learning (teaching with new technologies) shares common ground with ODL, but is not the same, since much ODL delivery worldwide still makes little use of new technologies. ODEL, or open and distance e-learning, fuses all three notions.

ODL has been affected by a number of factors in recent years:

  • Transnational education (possibly leading to a need for international accreditation)
  • Quality assurance (which does not yet exist for ODL in the same way as face-to-face education)
  • Digitization of distance education (which is quite varied across institutions)
  • Changing profile of students (with a greater range of students wanting to update their qualifications)
  • Open Educational Resources (with more and more institutions openly sharing their resources at no cost)

The University of the Philippines Open University (UPOU) was established in 1995 as the fifth component institution of the University of the Philippines (UP), with the aim of opening up education to all those who are unable to access it in traditional ways. It is currently exploring ways of integrating ODL with e-learning. Because its inception coincided with the inception of the internet in the Philippines, the UPOU did not invest very much in older ODL infrastructure. The rapid increase in internet usage in the Philippines bodes well for e-learning.

ODEL, she concluded, is a world view and an expression of values.  It is a construction of how DL, OL, and EL are enacted in the context of the ‘Universitas’.  The interweaving of these components can bring about social transformation, but there are some issues here:

  • There is a need for a plurality of ideas, which should come from the developing as well as the developed world.
  • There is a need for academics to disseminate knowledge in multimedia formats to reach audiences more familiar with the grammars of audio-visual language.
  • There is a need to recognise the non-linearity of the medium, with hypermedia allowing for the expansion of the democratic space.
  • There is a need to instil the ‘Universitas’ ethos, which is traditionally propagated in physical spaces, in the electronic environment, and to consider how, for example, social networking services can function as scholarly platforms.
  • There is a need to consider the digital divide to avoid the marginalization of the disadvantaged, perhaps by combining EL with more traditional ODL technologies (like television and radio).

The third speaker, Eing-Ming Wu, President of the Open University of Kaohsiung, Taiwan, argued that we are living in the time of the city defining the nation, advancing the state, and enriching the citizens. Lifelong learning, he suggested, enables urban life.  The city should become the most resourceful lifelong learning platform, and public schools (at all levels) should become the most accessible lifelong learning centres. Learning, he suggested, enables a better quality of “living, loving and earning”. Drawing on the EU definition of a learning city, he suggested it should promote “city prosperity”, “society security” and “individual fulfilment”.

The Kaohsiung Open University is the only Taiwanese open university founded by a city. Its key characteristics are that the learning it provides is affordable, accessible, achievable and amplifying. The city, he said, becomes the campus of the university – and the university becomes the city’s universe.

Although I had to leave the conference early to get to the CamTESOL Conference in Cambodia, it was clear from the first day that there are many interesting developments occurring in ODEL, both in the Philippines and the wider region. No doubt there will be many future conferences expanding on the themes broached in the 1st ICODEL Conference in Manila.

Changing language, changing learners, changing teachers

AILA 2011: The 16th World Congress of Applied Linguistics
Beijing, China
23-28 August, 2011

One of the major themes running through the 16th AILA Congress was the relationship of new technologies to language teaching.  Over the course of six days, presenters from around the world discussed changing teacher training, changing  teaching, and changing language – especially the growing importance of digital literacies.

Changing teacher training

In their presentation Language teacher education: Developments in distance learning, David Hall and John Knox reported on an investigation into institutional, teacher and student views of LTED (Language Teacher Education by Distance). Those surveyed believed there are numerous advantages of LTED, including:

  • flexibility/accessibility (approx. 70%)
  • situated learning (approx. 23%) (in particular the theory/practice interface when teachers study while working)
  • learner control
  • diversity of the student cohort
  • financial issues for students
  • interaction & mediation of discourse (you can take time to respond, e.g., in asynchronous discussion)
  • learner responsibility
  • employability

In short, the old advantages of LTED remain (such as flexibility and situated learning), but new advantages (such as diversity of the cohort and mediation of discourse) are expanding as technology breaks down barriers of time and space. Hall and Knox argued that both face-to-face and distance learning have particular affordances and advantages that in some ways balance each other out.

In her paper The development of language teachers’ expertise in exploiting the interactive whiteboard towards a socio-cognitive approach to computer-assisted language learning, Euline Cutrim Schmid noted that there is some concern that interactive whiteboards (IWBs) can be used to enhance teachers’ control of the learning environment, thereby promoting more traditional transmission or behaviourist educational approaches.

According to Warschauer (2000: 57), a socio-cognitive approach to electronic language learning activities should:

  • be learner-centred
  • be based on authentic communication
  • make some real difference in the world
  • provide students with an opportunity to explore and express their evolving identity

The question is whether and how teachers can be encouraged to use IWBs to support this kind of approach. Cutrim Schmid presented a case study of a language teacher who moved from a teacher-dominated stage of IWB use where:

  • the teacher focused mainly on form and controlled practice, and overgeneralised the use of the IWB to the whole lesson, doing most activities with a full-class focus (but she felt dissatisfied with students’ level of activity)
  • the teacher delivered authentic multimedia-based input (but she realised that students’ fascination for multimedia materials didn’t necessarily correlate with effective language learning)

to a learner-centred stage where:

  • students had an opportunity for co-construction of knowledge (where the equipment was not the main focus but was used as necessary to support language-based tasks, and where the IWB was used as a platform to show student-produced web 2.0 materials as well as being used by students themselves for presentations)
  • students had an opportunity for self-expression

The teacher developed important CALL competencies as she came to understand the strengths and limitations of the technological options, and to make informed judgements on the suitability of the tool for the task.

Cutrim Schmid concluded that IWBs can present a threat to communicative language teaching, especially as the acquisition of new competencies doesn’t occur automatically.  There is a real need for teacher development in this area, based on a sound theoretical basis and an examination of pedagogical practice.

In a talk entitled Web 2.0 for teaching and learning: Professional development through a community of practice model, Christina Gitsaki reported on a PD programme developed for  English teachers in the UAE to help them integrate web 2.0 into their teaching within a laptop programme.

The results of an initial investigation had shown that teachers reported a high level of confidence with emailing, word processing, accessing a VLE, etc, but made little use of web 2.0 and were in fact concerned about students accessing web 2.0 on their laptops, especially social networking sites. Students reported that the activities they wanted to do with the laptops were very different from what teachers did with them – they wanted to engage in more creative and collaborative activities. In other words, the way teachers were using laptops in the classroom did not reflect students’ online socialising and learning in their own time.

A PD programme, underpinned by a community of practice model, was set up to give teachers greater awareness of web 2.0 and how to use it pedagogically. It was based on the following cycle of learning:

  • Introduction to new idea
  • Reflection & interaction
  • Challenges & negotiation
  • Outcome: Adopt, Adapt, Abandon

Tools covered in Semester 1 included Edmodo, Flickr, Google Docs, Mindmeister, MyPodcast, VoiceThread, Xtranormal and YouTube, and in Semester 2 they included Photopeach, Dipity, OurStory, Prezi, Glogster and Comic Life.

Teachers found the community of practice approach valuable. They learned about web 2.0 tools, tried them out, and collaborated with colleagues on how to use them in the classroom. The more confident teachers actually tried the tools with their students and were able to report to colleagues on their experience.

Changing language teaching

In his talk The impact of digital storytelling with blended learning on language teaching, Hiroyuki Obari argued that digital storytelling can improve student autonomy as well as proficiency in English.  He observed that digital storytelling “merges the traditional art of storytelling with the power of new technologies” and can promote linguistic as well as paralinguistic skills in students. Through digital storytelling, students practise rhetorical skills as well as technological skills, with technology becoming an “imagination amplifier”.  Assessment of students’ English following the introduction of digital storytelling into his classes resulted in improved scores, and most students agreed it was useful in learning EFL.

The symposium Computer-assisted language learning and the learner consisted of a number of papers (by Hayo Reinders and Sorada Wattana, Bin Zhou, Hiroyuki Obari, and Mirjam Hauck) examining the effects of CALL on student learning. In the presentation The effects of games on interaction and willingness to communicate in a foreign language, Hayo Reinders and Sorada Wattana argued that, given the positive effects of gaming on classroom interaction and language production, we should appropriate gaming software for pedagogical purposes (rather than the other way round). The paper concluded with the following recommendations:

  • Do not let applied linguists mess up game design.
  • Do build on existing non-educational games as ecologies in their own right.
  • Do gather evidence of game language use and attitudes to learning.
  • Do make links between formal and non-formal learning.

In his paper Students’ perspectives of an English-Chinese language exchange programme on a web 2.0 environment, Bin Zou described a web 2.0-based programme for learners of English in China and learners of Chinese in the UK. Wikispaces was the platform chosen for students in these two groups to interact with each other around topics of common interest. The History function of the wiki allowed students to easily identify corrections made to their texts by the native speakers of the target language, though some students preferred to upload Word documents containing the corrections. Overall, wikis were found to be a useful and motivating platform for language education.

In his paper Integration of technology in language teaching, Hiroyuki Obari argued that social learning is the key trend of coming years. Open Educational Resources, he suggested, will be a big part of it. He noted that mobile technologies can be used to support lessons in a number of ways; for example, announcements and information about words and phrases can be sent to language students on mobile devices while they are commuting. Digital storytelling, he suggested, is also a very useful tool which allows students to demonstrate creative thinking, construct knowledge, and develop innovative products. Social learning and blended learning, he concluded, can both help students improve English proficiency and IT skills, while fostering autonomous learning.

In her paper Promoting teachers’ and learners’ multiliteracy skills development through cross-institutional exchanges, delivered at a distance by Skype video, Mirjam Hauck reported on two empirical case studies of a task-based telecollaborative learning format.  She argued that it is important for both teachers and learners to develop multimodal communicative competence, as defined by Royce (2002), and showed Elluminate as an example of a multimodal communicative environment. There is an “orchestration of meaning” in multiple modes online. It is important, she suggested, that language teachers design tasks that oblige learners to make use of multiple modalities online.  She quoted Hampel and Hauck (2006) on the need to promote the kinds of literacy required to use new democratic learning spaces to their best effect.

Changing language: New literacies

In introducing the Digital futures symposium, David Barton suggested that literacy studies research is a good lens for looking at language and new technologies. In his own paper, Creating new global identities on the web through participation and deliberate learning, he stressed that literacy studies research sees literacy as a social practice. With the advent of web 2.0, there are new spaces for writing (with writing becoming more and more important), including multilingual writing. There are also new spaces for learning.

His paper focused in particular on the photosharing site Flickr. He suggested that a typical Flickr page involves a number of different writing spaces: textual description, discussion, tags, etc. He reported on a study of Flickr use conducted collaboratively with Carmen Lee. New multilingual encounters occur online – such as when a Chinese person learning English in Hong Kong discusses photography with Spanish speakers elsewhere in the world. Comments may be left on photos in different languages.

He noted that many Flickr users write about learning, even though it’s not predominantly a learning site. He spent some time discussing ‘Project 365’ (in which people take one photo a day for a year), where it is very noticeable that many people refer specifically to learning. These are, he suggested, “deliberate acts of learning”. He listed the following key characteristics of Project 365:

  • it’s social
  • deliberate acts of learning
  • discourse of self-improvement
  • it’s life-changing (people are not just learning about photography but about life; learning, he suggested, should be life-changing)
  • vernacular theories of learning (where people present their own views of how learning takes place)
  • reflexive writing spaces
  • a passion (something, he argued, that is often left out of theories of learning)

My own paper was part of the symposium Enhancing online literacies: Knowledge and skills for language students and teachers in the digital age, organised by Regine Hampel and Ursula Stickler from the Open University. As part of this symposium, papers were delivered by myself, Linda Murphy, Aline Germain-Rutherford, Cynthia White, Hayo Reinders and Sorada Wattana, and Regine Hampel and Ursula Stickler. Paper summaries, reference lists and links can be found on the E-language Wiki.

In the opening paper, Digital tools and the future of literacy, I argued that our communication landscape has shifted dramatically in a few short years. New web 2.0 and related tools, ranging from blogs, wikis and podcasts to social sharing services, social networking sites and virtual worlds, are having an increasing impact on our everyday lives – and our everyday language and literacy practices. It’s more crucial than ever for language teaching to encompass a wide variety of literacies which go well beyond traditional print literacy.

I focused on four specific digital literacies of particular relevance to language teachers and students: multimodal (multimedia) literacy, information literacy, intercultural literacy, and remix literacy. I showed how language teachers can incorporate elements of each into their everyday classroom activities. I concluded that combining traditional print with multimodal, information, intercultural and remix literacies can make the language classroom much more dynamic – and much more relevant to our students’ future lives and future uses of language.

In her paper Tutor skills and qualities in blended learning: The learner’s view, Linda Murphy argued that the difference between distance learning and regular learning is breaking down, thanks to the arrival of new technologies.  The top-ranking important skills for online language tutors, as viewed by students in a 2011 study conducted at the OU, were:

  • native/near native speaker competence (due in part to a need for cultural input)
  • teaching expertise in supporting grammar and pronunciation development
  • strong emphasis on affective dimension: approachable, enthusiastic, encouraging, fostering group participation with confidence, catering for differing needs and styles
  • well-organised, focused use of contact time
  • competent IT users
  • prompt responses and awareness of support systems

In a previous study conducted in 2008, IT skills had not been listed in the top five most important skills, but by 2011, 20% of respondents mentioned IT skills. The idea of IT also overlaid many of the other tutor skills mentioned in student comments.  She concluded by suggesting that teaching online is not so much about adding to one’s repertoire as transforming one’s practice for the online context.

In her paper Preparing our students for the intercultural reality of today’s online learning spaces, Aline Germain-Rutherford focused on intercultural issues. She opened with a quote from Edgar Morin, who argues against inadequate, compartmentalised learning and in favour of learning “about the world as world” in its contextual, global, multidimensional and complex reality. She referred also to Reeder, Macfayden, Roche & Chase’s (2004) description of culture as ‘negotiated’ rather than ‘given’.

Our job as language teachers, she suggested, is to design learning environments where students can co-create linguistic and cultural content through their collaborative contributions to blogs, wikis and social networking platforms. She recommended Henderson’s (2007) model of E-learning Instructional Design, which is centred on epistemological pluralism and is designed to help raise students’ awareness of cultural diversity as they engage in co-construction of a learning space where multiple cultural contexts are made visible and debatable.

In her paper Online academic literacy within user-generated content communities: Connections and challenges, Cynthia White started with the new literacies position, which sees literacy as a social practice.  There is of course a need to switch practices between different contexts. She referred to Kern (2006), who suggested that the internet has complexified the notion of literacy by introducing multimedia dimensions and altering traditional discourse.

She described a telecollaborative project involving students from Germany and New Zealand, where they interacted online, e.g. collaboratively writing on a wiki, as well as making use of tools like Facebook and YouTube which they themselves introduced.  She explored how students practised language and negotiated meaning in examining the relationship between German and New Zealand/Maori culture.  She finished with a number of questions, including:

  • What are the dimensions of literacy as social practice in web 2.0 telecollaborative projects?
  • What is the intersection between intercultural literacy and online literacy?

In the paper Incorporating computer games into the EFL classroom, Hayo Reinders and Sorada Wattana focused on gaming literacy and asked how, as teachers, we can move from an entertaining to an educational use of games. Key learning principles present in many games include:

  • the active, critical learning principle (gaming environments are about active and critical, not passive, learning)
  • the psychosocial moratorium principle (it’s OK to make mistakes and learn from them)
  • the practice principle (learners get lots of practice which is not boring and where they experience ongoing success)

However, language learning through games is not yet well developed. Many online language games do not really exploit the capabilities of the digital medium, but essentially reproduce offline activities.

The paper reported on an experiment conducted in Thailand, where students were able to communicate in English in a copy of a commercial gaming environment. It was found that students had a greater willingness to communicate in online gaming than in the classroom.  It was also found that students produced a greater quantity of language in the gaming environment compared to the face-to-face class.

In the concluding symposium presentation, Transforming teaching: New skills for online language learning spaces, Regine Hampel and Ursula Stickler focused on teachers and how they can transform the spaces that exist online into learning spaces. Referring to their previously developed skills pyramid for online language teachers, they pointed out that the two base layers have to be taken for granted nowadays, as teachers can’t operate online without them, but the higher level skills still need to be developed.

Some of the key literacies for students are:

  • Basic literacy
    • technical competence with software
  • Multimodal literacy
    • dealing with constraints and possibilities of the medium
    • having basic IT competence
  • Linguistic and inter-/multicultural literacy
    • facilitating and developing communicative competence
    • online socialisation
  • Remix literacy
    • own style
    • creativity and choice

Online learning spaces allow:

  • blending of environments – beyond time, space, and pace (making learning flexible)
  • individualised learning (making learning relevant)
  • authentic communication (making learning real)
  • collaboration (making learning interactive)
  • online telecollaboration (making learning multi/intercultural)
  • creativity and choice (making learning fun)

Of course, as they stressed, there is still a need for negotiation of a number of aspects of learning spaces.  Future developments, they suggested, should include the development of new pedagogies; online communities of practice; institutional training; and curriculum planning.

Conclusion

Overall, the AILA Conference provided lots of food for thought for anyone working in the overlapping areas of language teaching and new technologies. It will be interesting to see how both teaching and technologies have continued to develop when the 17th AILA Congress takes place in Brisbane in 2014. Watch this space …

New technologies, new literacies

New Technologies, New Literacies Workshops
Gold Coast, Sydney, Melbourne & Perth
15, 20, 22 & 24 September, 2010

Melbourne 013BOver the course of 10 days, Gavin Dudeney and I delivered a series of professional development days entitled New Technologies, New Literacies to TESOL teachers at a variety of centres around Australia.  I opened each workshop with a broad, theoretical overview of new literacies, based on my current research on digital literacies.  Gavin followed up with two workshop sessions where, after learning about a range of technological tools, participants had a chance to try them out themselves. Gavin focused in particular on how language teachers can work with images, video, word clouds, websites, podcasts, cartoons, slideshows and blogs.  We concluded each day with a general Q & A session.  Feedback from participants indicates that although there has to date been little PD on offer in this area, there is great interest among language teachers in learning more about how new technologies can support language teaching.  For more information, see the flyer and the composite Google Doc co-created by the presenters and attendees in each session.  We are particularly grateful to English Australia and Pearson for supporting this professional development tour.

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