Drawing together global insights

iCTLT
Singapore
30-31 March, 2016

Suntec City, Singapore. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

Suntec City, Singapore. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

The biannual iCTLT (International Conference on Teaching and Learning with Technology) in Singapore is always a great place to hear about contemporary trends drawn together from across the world of educational technology.

In his opening keynote, Coherence: Putting the right drivers in action, Michael Fullan spoke about the importance of whole system change, focusing on pedagogical improvement linked to measurable outcomes, and the need for practice to inform theory. He suggested the right policy drivers are capacity building (rather than accountability), collaborative work (rather than individual teacher and  leadership quality), pedagogy (rather than technology, which is just an accelerator), and ‘systemness’ (rather than fragmented strategies). Collaborative cultures in schools, he noted, have a greater effect on teaching and learning than teacher appraisal or professional development.

There is a need for an integration of  pedagogical knowledge, change knowledge, and technological knowledge to innovate effectively in schools. Exciting new learning should be irresistibly engaging, elegantly efficient, technologically ubiquitous, steeped in real-life problem-solving, and involve deep learning. He went on to speak about the emergence of students, and not just teachers, as change agents. Students can be catalysts for pedagogical change, partners in organisational change, and forces for societal change; they can become citizens of tomorrow, today. The job description for education, he suggested, should be ‘helping humanity’, which involves students in an integral way.

In the second keynote, Connected learning: Learning in an era of abundant connectivity, Mizuko Ito spoke about how learning is different in an era of easily accessible internet-based resources. Students will be sharing in ways many educators regard as positive (such as forming study groups) as well as less desirable ways (such as downloading essays or finding services to take online courses for them). The latter may be due in part to a lack of engagement in formal education, which is very different from the free-flowing ecology of demand-driven learning young people engage in outside the classroom.

One problem with new technologies like MOOCs is that they tend to advantage those who are already educationally and socially advantaged, rather than closing gaps, as Ito pointed out with reference to the work of Hansen and Reich (2015). She went on to present a model of connected learning, involving students’ interests, a peer culture, and opportunities tied to recognition. The last of these may be linked to school, civic engagement, or job opportunities, but it is difficult for young people to find these connections. For most youth, in fact, their learning experiences in and out of school are disconnected, and they have little idea how to connect their interests with career pathways. The challenge today is to build a more connected ecosystem for students’ learning, bringing together their formal and informal learning. While not all learning has to be of this type, and while there is no one size-fits-all model, every learner deserves to have this kind of experience, and to have it recognised by schools, education systems and employers. There is a key role here for ‘learning heroes’ who act as mentors to young people and help them to make these kinds of connections.

In my own spotlight presentation, Deeper learning and deeper engagement through mobile literacy, I argued that there is a pressing need to help students develop the individual literacies that make up the mobile literacy skillset, including information literacy, multimodal literacy, network literacy, code literacy, and critical mobile literacy. I suggested that at the same time, educators can seize the opportunity to deepen students’ learning experiences and deepen their engagement through tasks that simultaneously involve active, constructivist learning, and situated, embodied learning. In a follow-up presentation the next day on Designing mobile learning, I outlined the practical considerations that impact on educators’ creation of mobile learning experiences for students.

In her opening plenary on the second day, Rethinking the profession of teaching as a design science, Diana Laurillard began by stressing the importance of placing pedagogy before technology. She outlined the conversational framework (see figure below) and went on to discuss how technology can improve knowledge acquisition, inquiry, practice, discussion, collaboration, and production, while she constantly emphasised the importance of teachers’ guidance and curation.

The Conversational Framwork (Laurillard, 2016)

Figure 1: The Conversational Framework (Laurillard, 2016)

She explained some techniques for using technology to support collaborative learning in very large classes, involving pyramid discussion groups. The technology can handle the orchestration of large discussions of this kind to make the teacher’s task more manageable.

She then suggested some techniques for improving the use of multiple choice questions, including concealed answer MCQs (where answers to the question are initially concealed and some user-constructed input is required) or open MCQs (where students see responses and facts relevant to the responses, and must link responses to the relevant facts). Using learning analytics from large online classes can help us to improve MCQs, identify common misconceptions, and crowdsource wrong answers.

Teaching is now, more than ever, a design science. It’s more like engineering than performance, art, or science, she stated. It’s important to have a design-test-redesign cycle; and a professional community of practice is useful for innovating, testing, and sharing new ideas for effective pedagogical design. In this way, collaborative innovation can become viable for teachers. Teaching in the 21st century means teachers discovering new digital pedagogies, being supported in innovation, being recognised as design professionals, and engaging in professional development via peer collaboration.

In his presentation, Designing (multimodal) learning, Victor Lim spoke about the importance of teachers seeing themselves as designers of learning. Design starts with the customers, is divergent, is controlled by principles rather than rules, invites invention, and is aimed at transformation. The role of the teacher has evolved from being a transmitter to being a facilitator to being a designer. Design is about the centrality of choice: it involves educators choosing the best strategies for their learners in their context.

Learners also need to become multimodally literate. Referring to a wide range of developments, from digital storytelling to Nick Sousanis’ Unflattening dissertation, Lim discussed the shift towards multimodal representation in contemporary education and culture. He also flagged up the issue of subject-specific literacy, given that different subjects make different use of texts and other evidence types. It is necessary, he suggested, to develop complementary competencies in traditional literacies and multimodal literacy. When designing learning experiences through which students can develop multimodal literacy, teachers might draw on the FAMILY Framework – Form, Audience, Message, Integration, Link, Y (Why?) – in conceptualising their lessons.

All in all, iCTLT has once again proven to be a valuable forum for the exchange of views about new technologies in education, drawing together the perspectives and contributions of educators themselves, as well as government and the commercial sector. The fact that the audience has grown to nearly 2,000 people suggests that others find it valuable too! I’m already looking forward to iCTLT 2018.

Mobile language learning from a Japanese perspective

Kusatsu1

Mount Asama, Gunma, Japan. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

JACET Summer Seminar
Kusatsu, Japan
18-20 August, 2015

I was privileged to be invited as a keynote speaker to the 42nd JACET Summer Seminar, held in the resort town of Kusatsu, some 200km north of Tokyo. It was great to be part of such a longstanding tradition of annual conferences, with this year’s seminar focused on Mobile learning in and out of the classroom: Balancing blended language learner training.

In my opening keynote on the first day, Framing mobility: What does mobile language learning look like?, I spoke about the importance of learning design and outlined the different designs seen in mobile learning projects, as well as the agendas that underpin those projects, before concluding with three brief case studies. Throughout the presentation, I stressed the importance of taking into account the context and balancing up the affordability and affordances of the available technology, before moving onto the learning design itself.

In my presentations on the second and third days, I looked at Future mobile learning from the point of view of technological developments and trends, and from the point of view of educational trends. I suggested that the future of learning will take shape at the point where today’s and tomorrow’s technological trends intersect with contemporary and emerging educational trends.

In his presentation, Mobile language learning: Examining the Japanese learner, Glenn Stockwell outlined the nature of technological affordances. Using technology, he suggested, must involve these steps:

  • Deciding what tools to use or not use (which needs a focus on technology)
  • Understanding why these tools should be used (which needs a theory of learning)
  • Deciding on how to use these tools in/out of the classroom (which needs practice)
  • Examining the relationship between these elements (which needs research and evaluation)

He stressed the importance of taking into account the context when implementing new technologies, including:

  • Individual factors
  • Institutional factors
  • Societal factors

With mobile learning, it is important to consider physical issues (screen size, input methods, storage capacity, processor speed, battery life, and compatibility), pedagogical issues (taking advantage of the affordances of mobile technologies, such as mobility, interactivity, portable reference tools, and push and pull mechanisms; and training in using mobile devices for learning purposes) and psycho-sociological issues (computers as business tools, or mobile phones as personal tools). He outlined the kinds of learner training that are necessary: technical, strategic and pedagogical training (with the last of these focusing on why students should use mobile technologies to support their learning).

He suggested that mobile learning should be about making learning a life experience: activities should take advantage of the affordances of the technologies, and capitalise upon the ubiquitous nature of technologies and their potential interactivity. He concluded that teachers have an essential role to play in helping students understand how to learn most effectively with their mobile tools.

In his presentation, Flipped and active EFL learning in Japan integrating advanced technologies: From automatic voice recognition to  mobile learning, Hiroyuki Obari suggested that nowadays teachers must act as facilitators, curators and mentors. In flipped classrooms, he went on to say, learning is more active and learners are more autonomous; there is no longer a teacher monopoly and students have greater control. He indicated that in order to develop students’ 21st century skills, teachers should invite them to work creatively with a selection of the Top 100 Tools for Learning. He showed a number of videos of his students making digital multimedia presentations to groups of peers. He reported on a research study in which he found that adopting a flipped approach where students watch lectures and prepare presentations outside class, and interact with peers in class, has led to improvement of students’ TOEIC scores.

In their presentation, Trends in the use of digital technology for assessment in language learning, Keiko Sakui and Neil Cowie spoke of the challenges of assessing web 2.0 projects. They suggested that rubrics might offer a solution. Based on the work of Stevens and Levi, they indicated that rubrics typically have 4 elements: a task description, a scale, dimensions to assess, and descriptions of the dimensions on the scale. Such rubrics can be used to set up project objectives, as well as to grade and give clear feedback on student work. They can help with difficult-to-measure features like participation, collaboration, collective tasks, digital literacies, and academic integrity. Thus, there seems to be a good fit between rubrics and web 2.0 projects. Some principles that could feed into rubrics include Bloom’s Taxonomy, and the CEFR and IB. The presenters are currently engaging in an action research cycle involving collaborative development of rubrics by teachers and students.

In his presentation, Blending mobile device-mediated collaborative tasks for oral production with traditional coursework, Hywel Evans discussed the value of highly structured mobile collaborative speaking tasks to get English learners talking in the Japanese classroom context. Mobile devices are used to distribute information (set up on the WordPress platform) to students who work in pairs on tasks of the spot-the-difference variety, which can be used to elicit any kind of spoken language desired. The mobile devices automatically assess students’ efforts, and award them points, so the teacher is free to circulate, monitor, and offer feedback.

In his presentation, Implementing a mobile-based extensive reading component: A report on student engagement and perceptions, Brett Milliner discussed the Xreading online system of graded readers, whose readers can be accessed on any device at any time. The system generates analytics on student reading, including book levels, number of words read, reading speed, and length of time to read a book, which allows the teacher to intervene to support students. Students can also see their own analytics data, helping them to reflect more critically on their reading progress.

In his presentation, Student perceptions of smartphone use for learning, Jeremiah Hall outlined research indicating the disadvantages of student multitasking as well as of secondary multitasking (that is, students being distracted by other students’ multitasking).  When surveying his own students, he found that most liked being able to use a smartphone in class, with most disagreeing that other students using smartphones distracted them. It is important to educate students about the potential for distraction, and to indicate the reasons for classroom policies around smartphone use.

In their presentation, Gonta de Tango – An experimental system development for enhancing learners’ vocabulary through extensive reading, Yoshiko Matsubayashi and Akemi Kawamura described a software programme which allows students to highlight unknown words while reading a story and add them to their personal vocabulary list. In this way, they can read without worrying about unknown vocabulary. One plan is to have students select or draw illustrations to depict settings in the story at the end of each chapter.

All in all, this conference brought together a range of global and local perspectives on mobile learning, with many valuable presentations and discussions on how international trends are intersecting with Japanese trends.

Connecting the digital dots

WUN Understanding Global Digital Cultures Conference
Hong Kong
25-26 April, 2015

Victoria Harbour, Hong Kong. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

Victoria Harbour, Hong Kong. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

The WUN (Worldwide Universities Network) Understanding Global Digital Cultures Conference took place on 25-26 April at the Chinese University of Hong Kong, bringing together speakers from the WUN network of universities around the world. The local focus on Hong Kong and Chinese digital culture provided a fascinating counterpoint to a range of local and global presentations.

In his opening plenary, Imagining the internet: The politics and poetics of China’s cyberspace, Hu Yong argued that the Chinese internet is a space where the government is not able to interfere completely; its decentralisation and partial anonymity have allowed it to become an arena for citizens to exchange ideas and opinions. The people are increasingly trying to hold the government accountable according to the rights given them in the constitution. The internet has become a stand-in for face-to-face gatherings.

The government is now attempting to exert further control over the freedom of the internet, with a ‘control first, develop later’ strategy. The government considers people with different opinions as imaginary enemies. There have been new laws created and more arrests of verified users. Sometimes local government is sacrificed for the sake of the central government.

In fact, censorship is an intrinsic characteristic of the Chinese internet, as it is in all areas of Chinese life. It is not mentioned officially, but in private people will joke about censorship. The citizens have thus turned the internet into a platform for sarcastic spoofing of the authorities – this can be seen as the ‘poetics’ of Chinese digital culture, much of it based on a play on words and sounds (see image below). Those who lack power have been empowered, and those with power have lost it; the more you try to crack down on spoofing, the more it proliferates. But at the same time, this spoofing operates within a culture of fear. The use of this spoofing and the metaphors that underpin it have also reinforced the doublethink of Chinese culture, which is a culture of public lies and private truths.

The Chinese internet is not monolithic but rather the site of conflict between different levels of government, various departments, and between the impulse to block and the impulse to monitor citizens.

Grass Mud Horse & River Crab. Source: Tactical Technology Collective. http://goo.gl/RCOeJs

Grass Mud Horse & River Crab. Source: Tactical Technology Collective. http://goo.gl/RCOeJs

In his presentation, The urban/digital nexus: Participation, belonging and social media in Auckland, New Zealand, Jay Marlowe spoke about superdiversity as a diversification of diversity, which requires an analysis across different kinds of social differentiation. Participants in the reported Auckland study of migrants said that the digital environment augmented their existing social relationships and made new relationships possible. Different digital platforms provided different ‘textures’, with Skype for example allowing synchronous contact, and messaging apps being used in local spaces. Participants reported a gradual normalisation of ‘platformed sociality’, with considerable pressure to participate online. There was also a sense that real-life experiences need to be presented and demonstrated on social media platforms.

Overall, there is a transition from a participatory culture to a culture of connectivity; existing networks are reinforced but relationships may have migrated from face-to-face to online interaction. Greater connectivity does not necessarily mean greater connection – but it can. The landscape of access also matters; digital illiteracy becomes a new kind of poverty. It was clear that the participants were digital learners and digitally distracted at the same time, which has implications for education.

In her presentation, Material-semiotic particularity and the ‘broken’ smart city, Rolien Hoyng used the example of Istanbul and the Gezi Park protests of 2013 to contrast the development of smart cities through digital technologies and the facilitation of protests through those same technologies. There is a struggle over data ownership between the state and protesters.

In the presentation Everydaymaking through Facebook: Young citizens’ political interactions in Australia, UK and USA, Ariadne Vromen spoke about how young people use Facebook to engage in politics. She spoke of Henrik Bang’s  concept of ‘everydaymaking’, suggesting that political engagement is increasingly local, DIY, ad hoc, fun, issues-driven and based on social change, but not necessarily underpinned by traditional conceptions of such change. A study was conducted to compare young people’s usage of Facebook for political engagement in Australia, the UK and the USA. In all three countries, the greatest predictor of using Facebook to engage with politics was that young people were already engaged with politics. Everdaymaking norms were important, but pre-existing engagement was more important.

When asked about discussing politics on Facebook, most young people said they would avoid it in order to avoid conflict. In particular, they were afraid of disagreement, offending someone, or having the facts wrong. On the other hand, a small group of young people were more positive about their political engagement on Facebook. Often, they were comfortable with likes and shares, and obtaining information through political pages.

Overall, social media erodes dutiful citizen relationships with politics, but young people are wary of politics entering their social space. It is interesting to note that young people associate politics with (digital) conflict, while the like button on Facebook creates consensus.

Referring to the same research project, Brian Loader gave a presentation entitled Performing for the young networked citizen? Celebrity politics, social networking and the political engagement of young people, in which he addressed the notion of ‘celebrity politics’, where politicians use social media. There is an increase in both celebrity politicians and political celebrities, and an overall personalisation of politics.

When asked what they thought about politicians using Facebook and Twitter, a minority of young people were negative, but most were open to it, though not uncritically so. It was very clear again, as in the preceding talk, that young people do not like aggression and negativity online. Generally the young people were also positive about celebrities using social media to raise important social issues, though there were concerns that they might lack expertise or unduly influence young fans.

Overall, social media will continue to be an important communication space for democratic politics. Politicians will need to share this space with celebrities who play an important role in opening up discussions. Social media also facilitate emotional evaluation of politicians, so they may need to show more of their human side. There would seem to be an indication that political use of social media is more inclusive for young people from lower SES (socio-economic status) backgrounds.

In her presentation, Affective space, affective politics: Understanding political emotion in cyber China, Yi Liu suggested that political participation in cyber China is highly charged with emotions, especially negative ones. Digital politics in China are extremely ambiguous – people have tactics to cope with constraints; there is a positive influence of commercial forces; there are conflicts within the state authority; and there is politicised but marginalised overseas deliberation alongside a vibrant but constrained local discussion. She is undertaking a study to investigate emotional discourse within the Tianya BBS, Kaidi BBS, and Quiangguo BBS.

On the second morning of the conference, there was a fascinating set of papers about Occupy Central and the Umbrella Movement, entitled Social media in Hong Kong’s Umbrella Movement. It was a privilege for the international audience to hear local voices on the events of last year.

In the paper, Social media and mode of participation in a large-scale collective action: The case of the Umbrella Movement in Hong Kong, Francis Lee showed that the number of protests in Hong Kong has been increasing annually, with protests having become somewhat normalised and therefore somewhat less effective. The Occupy Central movement was meant to be a short, disciplined intervention in this context. The Umbrella Movement that emerged in the wake of the police using tear gas against the Occupy Central movement was in many ways a networked movement which made extensive use of digital media, including the changing of social media profiles, dispelling rumours, etc. There were various ways of participating, with some 20% of Hong Kong adults saying they went to an occupied area to support the movement. He reported on an interview-based study of protesters, which revealed both their real-world activities and their digital media activities.

Some of the digital activities were expressive in nature and mainly involved showing support, but others were an important part of the dynamics of the movement in dispelling rumours and so on. Overall, the digital media activities were significant in the Umbrella Movement for extending participation from the physical urban space of the occupied areas to cyberspace. Mobile communication was particularly related to participation in occupied areas. Individuals could thus be selectively engaged in digital media activities and construct their own distinctive forms of participation in the movement.

In their paper, Internet memes in social movement: How the mobilisation effects are facilitated and constrained in Hong Kong Umbrella Movement, Chan Ngai Keung and Su Chris Chao spoke of the three key internet memes associated with the Umbrella Movement: the yellow ribbon (mostly used as a logo, e.g., as a profile picture on Facebook) , the yellow umbrella (suggestive of self-protection), and the slogan ‘I want real universal suffrage’ (which co-occurred with Lion Rock, and was widely reported by the mass media). They reported on a study where they investigated the use of these memes on Facebook (see image). They showed numerous examples of remixes of the three key images with pictures of famous characters, superheros, artists and politicians, and even gay-themed remixes (see image). Eventually there was a commodification of the images, which were available for purchase on clothing, umbrellas, and so on.

Hong Kong Umbrella Movement memes (Chan & Su, 2015)

Hong Kong Umbrella Movement memes (Chan & Su, 2015)

Overall, the memes primarily served the purpose of political persuasion and action. The commodification of internet memes does not necessarily serve political purposes. While Facebook spread these memes, it also constrained them in some ways, because on Facebook it is difficult to use hashtags or search engines to find related materials. Internet memes are often related to humour, but not necessarily – here they were about positive mobilisation.

Hong Kong Umbrella Movement memes: Gay remixes (Chan & Su, 2015)

Hong Kong Umbrella Movement memes: Gay remixes (Chan & Su, 2015)

In her paper, ‘It happens here and now’: Digital media documentation during the Umbrella Movement, Lisa Leung commented on the way in which Hong Kong people found their agency at the time of the tear gassing during Occupy Central. She noted the key role played by social media, not only in facilitating the protests, but crucially also in archiving and remembering. Facebook, she suggested, also functions as a space within which Hong Kong people can imagine a better future.

In the last of the papers in this session, Education, media exposure and political position: Mainlanders in the Hong Kong Umbrella Movement, Zhao Mengyang noted that the Hong Kong protests had a spillover effect on the rest of the world. In Mainland China, some were supportive, and others were critical and saw the Hong Kong people as spoiled and disorderly. It was suggested that two crucial factors in the Mainlanders’ acceptance of the Umbrella Movement could be media exposure and education.

She reported on a Qualtrics survey of Mainlanders about the Hong Kong protests, which produced 2,184 valid responses. She found that: older people, males and non-CCP members were more supportive of the protests; more frequent use of newspapers, TV news and news websites was correlated with a lower level of support; more frequent use of social networking sites was correlated with a higher level of support; higher use of foreign media was correlated with a higher level of support; and higher education and full-time study were correlated with a lower level of support.

A few key suggestions emerged. Although overall internet censorship in China is strong, domestic social networking platforms might still allow moderate occurrence of alternative views. Full-time students might be more exposed to state discourse, and Chinese universities are part of the Chinese political apparatus. All in all, the chance of a spillover mobilisation effect might be slim in China.

In a later session entitled Behind the Great Firewall, several papers addressed the nature of the Chinese internet.

In their paper, Citizen attitudes toward China’s maritime territorial disputes: Traditional media and internet usage as distinctive conduits of political views in China, David Denemark and Andrew Chubb reported on a study of Chinese citizens’ attitudes to the Diaoyu/Senkaku Islands dispute, based on a survey of 1,413 adults conducted in five Chinese cities. Television was overwhelmingly the dominant source of information about the maritime disputes, with more than 90% of respondents obtaining information here; print media were used by around 2/3 of respondents; and 46% got their information via online sources; there was also crosscutting influence between different channels. The online sources were used by the young, the middle class, and the university-educated (but many of the last group also used print). This shows that the use of media is not monolithic. Overall, the two traditional media, newspapers and TV, have very similar effects on citizens’ political attitudes; the internet attracts a different audience, but it’s not enough to wash out the effects of the traditional media, which nearly everyone is using to some degree.

In his paper, The predicament of Chinese Internet culture, Gabriele De Seta noted that when we go beyond the anglophone media, it becomes much more complex to analyse the media landscape. He noted that Chinese memes such as the Grass Mud Horse can be interpreted in different ways. Online culture (网络文化) in China is very complex because it has so many layers. He showed that an anglophone concept like ‘trolling’ has many different translations and implications on the Chinese internet, and is highly segmented and differentiated, with differences found between China, Hong Kong and Taiwan. He went on to discuss a study of the Momo dating app, which was found to be used not mainly for dating, but for chatting with other bored people in the same locality, to set up a kind of online diary, or to explore the affordances of the app for self-expression. It is important, therefore, to examine situated media practices: complicating ‘cultures’ behind ‘firewalls’, downsizing the internet into platforms, services and devices; and accounting for content as small data.

On the second afternoon, a series of related papers were grouped together in a session entitled Storytelling individuals and communities.

In her paper, Automated diaries and quantified selves, Jill Walker Rettberg talked about the history of qualitative and quantitative self-representation and how it led up to the present era of self-recording through digital technologies, such as the lifelogging enabled by a device like Narrative Clip. She mentioned the term ‘numerical narratives’, used by Robert Simanowski to describe the sequencing of quantified data to tell the story of our lives. She concluded with a comment about ‘dataism’, the widespread belief in the objective quantification and tracking of human data as being potentially more reliable than our own memories of our life stories.

In our own presentation, Seeking common ground: Experiences of a Chinese-Australian digital storytelling project, Grace Oakley, Xi Bei Xiong and I talked about our experiences of running a digital storytelling project funded by the Australia-China Council from 2013-2014, where middle school students in China and Australia created and exchanged digital multimedia stories about their everyday lives. The key lessons we learned were all associated with the core theme of the need to seek common ground between the wishes and expectations of the project partners. This theme applied in the practical areas of motivation to participate, organisation, and technology (where our experiences reflected the commentary in the telecollaboration literature); and in the cultural areas of educational culture and pedagogy (where our experiences echoed the commentary in the anthropological and sociological literature about cultural differences).

In her presentation, ‘Are you being heard?’ The challenges of listening in the digital age, Tanja Dreher pointed out, with reference to the work of Jean Burgess, that it when it comes to democratic media participation, it doesn’t just matter who gets to speak, it matters who is heard. There is a lot to celebrate around affordances for voice on the internet, but this doesn’t mean that those voices are being heard. She spoke about the ‘listening turn’, where we are beginning to pay more attention to listening and not just speaking. Listening can be active and a form of agency. Key challenges include: overload and filtering (what is filtered in and out, and how does curation occur?); finding audiences; listening as participation (lurking in the sense of a listening presence is required to allow voices to manifest, as noted by Kate Crawford); and architectures of listening (how institutions and organisations might open up to listening more). We may need to think more about listening responsibilities: the proliferation of possibilities for voice online brings new responsibilities for listening.

In the closing plenary, Unstoppable networking: Social and political activism in the digital age, Lee Rainie described the Pew Research Center as a ‘fact tank’ which has no official position on the technological trends on which it reports. He outlined his two main points at the outset: Networked individuals using networked information create networked organisations and movements; and networking is unstoppable because people will always have problems they want to solve, and there are new technologies of social action that help them promote their causes. When the Pew Research Center surveys people, it generally finds that, despite the problems, people think that being networked is positive for their lives.

As individuals’ trust is shifting away from major institutions, their trust is invested more in personal networks. Our personal networks are segmented and layered, and composed largely of weak ties. It may be that, beyond strong and weak ties, we need a layer of ‘audience ties’ – people we don’t necessarily know, but who follow us on social media. There is more personal liberation in networks, but more work involved in rallying people to help you when needed. There is more importance now attached to factors like trust, influence, and awareness: our friends have become the information sentries and gatekeepers in our lives. People also turn to their networks to evaluate information, and meaning-making may start there with the help of friends.

We live in an unusual time in that we have seen three revolutions unfold over recent decades: the arrival of the internet/broadband; the arrival of mobile connectivity; and the arrival of social networking/media (which allow the reification and refinement of social networks). The trend now is to use two or more social networking platforms, making strategic calculations about which platforms to use for which purposes. The fourth revolution is now on our doorstep in the form of the internet of things, and it will have profound implications for our lives. In Western countries, Pew may soon stop asking people whether they use the internet, because it will be so embedded in everyday life.

For networked individuals, information becomes a ‘third skin’ (after our original skin and our clothes); it changes our experience of our selves and others, and how we think and remember. Secondly, ‘birth realities’ are complemented by ‘my tribes’. Thirdly, people participate in the ‘fifth estate’ (referring to social media, going beyond the fourth estate of journalism).

'My tribes'. Source: Rainie (2015)

‘My tribes’. Source: Rainie (2015)

Lee Rainie concluded with three examples of the kinds of social and political activism which are enabled in contemporary networked culture – a dying American boy who was able to obtain experimental drugs from a pharmaceutical company, which led to his recovery; environmental and anti-corruption campaigns in China, which have turned local issues into national issues; and US communities’ responses to Hurricane Sandy, which involved sharing local information on social media platforms. All of these demonstrate that the implications of networking are considerable. They also demonstrate that altruism runs deep in human beings and that new technologies can facilitate it in powerful ways.

All in all, the WUN Global Digital Cultures Conference succeeded in bringing together many ideas and themes from across disciplinary areas. I’ve no doubt that everyone left with their insights into their own areas of study and research enriched with insights from overlapping and parallel areas of study and research.

Technology focus in Taichung

International Computer Symposium
Taipei, Taiwan
12-14 December, 2014

Luce Memorial Chapel, Tunghai University, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

Luce Memorial Chapel, Tunghai University, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

The International Computer Symposium, composed of a number of workshop strands, took place at Tunghai University in Taichung from 12-14 December 2014. Unfortunately I couldn’t attend the first two days as I was at the ICEduTech Conference in Taipei, but I arrived in time to attend the final day, when I also gave my own keynote in the Information Literacy, e-Learning, and Social Media workshop strand.

In his plenary, Social Media and Learning: The Way Forward, Sandy Li spoke about the ubiquity of social media platforms and how they affect the way we interact with each other, though some people may see their  invasion of our lives as creepy. Social media, he indicted, are increasingly used to support education, and there have been positive claims about the use of blogging, social neworking, social bookmarking and web co-authoring (including wikis, Google Docs, etc). However, it has been pointed out by some researchers that there is limited empirical research and it often relies on self-reported data or qualitative data. There is also some suggestion that there is a negative correlation between students’ use of social media and their GPA scores.

Li went on to report on a research study on the value of social annotation, focusing on the use of the social bookmarking/folksonomy tool Diigo to annotate online documents. The participants were 48 undergraduate students in a course on technology in education. Students were placed into groups and required to research a self-chosen authentic and ill-structured issue. They used Diigo to tag and share bookmarks, make annotations with sticky notes, and co-construct argumentation where appropriate.  They then wrote a report on their different views as well as the overall views of the group. Postings (whether a bookmark, a highlighted text, or a sticky note) were assigned quality scores based on accuracy and relevance. It was found that low-level cognitive, high-level cognitive and metacognitive activities were interwoven and correlated with each other. These strongly predicted the project scores. It was found that the average number of highlighted texts explained over 50% of group variance in project score, with the amount of social collaboration explaining over 70% of group variance. Collaboration, in short, was crucial in supporting metacognitive activities. Social annotation supports different levels of cognitive and metacognitive activities and, thus, quality learning. For students, this experience was very different from using a traditional VLE or LMS, which provides a much more teacher-centred structure – in fact, TMS, or ‘teaching management system’, would be a better term. There is a need to shift our designs to allow for more student-centred learning. Most of the social annotation platforms are commercial products, lacking a clear pedagogical design framework, so they require teachers to bring the necessary pedagogical insight.

In my own plenary, Mobile Literacy: Navigating New Learning Opportunities and Obligations, I spoke about the digital literacies which are taking on new importance and new inflections as we move into a mobile era: information literacy, multimodal literacy, network literacy, code literacy and critical mobile literacy. I argued that mobile learning presents us as educators with both the obligation and the opportunity to help students acquire these skills, which are essential in a world that is not only increasingly digital but increasingly mobile.

In her paper, Effectiveness of Constructing Information Literacy via Credited Information Literacy Program, Szu-Chia Lo spoke about the importance of information literacy in a digital era. She described a study of a library course which was run to develop students’ information literacy skills.  Preliminary results show students were familiar with internet surfing but lacked knowledge about identifying proper information resources, how to conduct search strategies, and how to evaluate information. However, it was found that after taking the course, students did begin to build their information literacy skills. It was also found that combining the course with other curriculum programmes led to better outcomes.

In his paper, Originality Assurance in Academic Publication, Kun-Huang Huarng outlined the issues with plagiarism in a digital era. He spoke about the need to educate students about plagiarism on an ongoing basis, and indicated that software like TurnItIn can play a helpful role in tertiary institutions.

In her paper, Design of Chinese Language Learning APP in the Context-Aware Learning Environment (co-written with Hsiao-Han Chiu), Hong-Ren Chen explained that through context-aware technology, mobile learning can detect the location of the learner and the surrounding learning environment to provide suitable learning content. She described a Chinese context-aware learning system with an English interface for learning vocabulary, pronunciation and conversation in everyday life. GPS is used for outdoor learning and QR codes are used for indoor learning. This allows for learning outside the spaces and times of classroom education.

In the paper, Interactive Augmented Reality System for Supporting Museum Guided Instruction (co-written with Kai-Yi Chin and Jim-Min Lin) Ko-Fong Lee indicated that virtual reality is expensive and it is difficult to create a complete and attractive context. Augmented reality, on the other hand, incorporates real feelings and sensations, with 3D virtual objects enhancing learning interest. Using QR codes with AR systems has advantages: QR codes allow larger and more flexible data storage options, they have high fault tolerance and low production costs, and the decoding capabilities already exist on many mobile devices. There is considerable potential in this combination of QR and AR, with QR increasing the popularity of AR systems in education.

Like the Taipei ICEduTech Conference, with which it overlapped, the ICS brought together a wide range of practitioners and researchers to shed light on current directions in educational technology development. There’s no doubt that there’s a lot happening right now in this area in Taiwan. This is a country to watch over the next 2-3 years.

Technology trending

English Australia Conference
18th – 19th September, 2014
Melbourne, Australia

The Yarra, Melbourne. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

I’ve been away from the English Australia Conference for four years, so it was interesting to return to the conference this year in Melbourne. One trend that struck me was a definite upswing in the number of sessions focusing on educational technologies. While many of these adopted a practical orientation towards classroom tools, others investigated bigger themes related to the benefits and drawbacks of these technologies.

In his talk, Engaging Digital Learners, accompanied by a website, Paul Forster explored a range of interactive web- and app-based technologies that can be used by teachers in the classroom, including quiz tools like Kahoot, Padlet, Quizlet, annotation tools like EduCanon and Curriculet, and QR and AR tools like Aurasma and Plickers.

The session Digital Literacies for Teachers and Students: A Toolbox of Practical Ideas was delivered in the format of three pecha kucha presentations by Lachlan McKinnon, Lindsay Rattray and Thom Roker. Lachlan recommended screen capture video freeware including Camstudio (Windows only), Screencast-o-matic, Jing and Screen2exe (also Windows only). Lindsay suggested that instead of asking students to switch off mobile phones, we should ask them to set their phones to English. He went on to outline activities where students skim websites in response to trivia questions; video self-introductions using their mobile phones; and take part in jumbled dictations where they type the dictated sentences into their phones, then work together to compose the full text. Thom promoted the idea of a paperless classroom, suggesting this can be achieved by using many of the apps available through Google Drive . He also spoke of the educational potential of Google Classroom

In their presentation, MOOEC Showcase, Chris Evason, James O’Connor, Ken Trolland, Susannah McCallum and Cecile Baranx showed examples of effective ESL materials on the MOOEC platform. It was pointed out that there is an opportunity for teachers not only to consume existing materials, but to create their own materials for their students.

In their presentation, We’ll See You on the Flip Side: The Flipped Classroom Model in Practice, Adrian Smith, Olivia Cassar and Carol Aeschliman pointed out the advantages of a flipped approach in giving students more language practice, and allowing them to engage in collaboration and production activities in the classroom. There is a reduction in teacher talking time, and there is more time for personalised attention to students at the point of need. However, this may not involve so much of a paradigm shift in TESOL, since many of the active learning aspects of flipped classrooms have been employed for some time in English language teaching. Making materials available before class time turned out to be particularly empowering for the weaker students, who could spend extra time preparing before coming to class. Recommended web services and apps for creating flipped videos include Educreations, GoAnimatePreziTellagami and VideoScribe. Students can even learn to use apps like Tellagami to respond to flipped videos.

In my own session, Walking and Talking Around the World: A Snapshot of International Mobile English Learning, I outlined the trade-offs that educators, as learning designers, make when they are creating mobile learning experiences for their own students in their own contexts: balancing up affordability and affordances, deciding what types of mobile learning to promote or support, and making choices about which mobile agendas to align their designs with. I rounded off with four case studies of successful mobile English language learning projects, highlighting the different decisions made in varying contexts to create effective learning designs.

This was followed by a panel, Is Educational Technology the End of the World as We Know It?, chaired by Donna Cook. Along with Kyle Smith, Vesna Stevanof and Piedad Pena, I took part in responding to a wide range of questions about educational technologies (with our responses informed by questions previously submitted by the audience through Facebook and Twitter). It’s apparent that a lot of people are experimenting with new technologies in the classroom, and encountering a mixture of successes and challenges – and there’s a lot we can learn through sharing and discussing these experiences.

At the Learning Technologies breakfast on the second day, at which I was the special guest, attendees discussed the benefits and challenges of using new technologies. A competition to produce a digital overview of participants’ experiences of educational technologies in different ELT centres produced some informative multimedia entries using tools such as Knowmia, Tellagami and VideoScribe.

Technology was also a topic which surfaced in the context of presentations on other themes. In his plenary, English and Economic Development, David Graddol outlined his concerns over the economic rationalist basis for the English language development going on around the world. He pointed out that there are two narratives about the use of technology in the classroom – one is about empowering individual teachers to do more in the classroom; but the other is about big corporations convincing education ministries that students should be plugged into educational packages, which diminish the need for highly trained teachers. Corporations are now selling directly to parents as well.

Of course, not every presentation was about technology, but technology has become an increasingly present theme, mixed in – as it should be – with broader pedagogical, cultural and sociopolitical themes.

Mobile convergence in the Middle East

MobiLearn Asia 2013
22nd-24th October, 2013
Doha, Qatar

Doha Skyline from The Corniche. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

Doha Skyline from The Corniche. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

This year saw the inter-national mLearn Conference come to the Middle East. People travelled from around the world to present and discuss mobile learning and research at the College of the North Atlantic in Doha, Qatar. The full conference proceedings are available online.

In the opening keynote, Mobile Technologies Enable … But ONLY When …, Cathlene Norris and Elliot Soloway reported on their longitudinal research with Singaporean primary students using mobile devices. This has led them to the following conclusions about the kinds of transformations that mobile devices allow:

  • Transformation 1: Pedagogy and curriculum can shift in an inquiry-based direction.
  • Transformation 2: Technology can be available 1:1, 24/7, and always ready-at-hand. (They suggested a litmus test for what counts as a mobile device is whether a child walking home from school can see something relevant to their education, pull out their device, capture it, then continue on their way.)
  • Transformation 3: Students can become self-directed and collaborative learners. (Students can work both collaboratively and independently, as appropriate.)
  • Transformation 4: Parents’ attitudes can shift.
  • Transformation 5: Teachers’ attitudes can shift and they can find teaching to be more enjoyable.

In terms of the impact on student achievement, it was found that the students who used smartphones in an inquiry model did as well as the students using worksheets when it came to tests involving content questions.  But when it came to open-ended and oral questions, the students using smartphones in the inquiry model did better than other students. Similarly, the former did much better on self-directed and collaborative learning (though this is not yet tested, and evidence is based on teachers’ observations).

Norris and Soloway went on to say that mobile devices don’t cause this transformation, but they enable it. Further information is available about their work.

In his welcome keynote, Micro and the Future of Mobile Learning, Peter Bruck, the CEO of Research Studios Austria, discussed how mobile devices can be used to support knowledge build-up in organisations, where staff require ongoing development and training. He spoke about MicroLearning, which involves:

  • breaking content into small units which you can access as and when you need them. We need large knowledge maps, but we also need to drill down into learning the language of specific subject matter. It is essential for people to speak the same language if they are to collaborate;
  • reducing the range of learning objectives and focusing on one objective. Mobile devices may be better than a teacher or a book for repetition-based memorisation of content. Personalised repetition on the go can be supported by the Leitner algorithm, with knowledge cards being pushed to learners based on what they don’t know. This gets around the issue of group learning where some students are bored because they know a lot, and others can’t keep up because they don’t know enough. The combination of push + algorithm + what you don’t know is effective;
  • reducing the learning time and allowing for short activities;
  • reducing the centrality of the teacher – the clock, the classroom and the curriculum are less central – and allowing for self-directed learning. The clock is not a good indicator of accomplishment; nor is presence in a classroom.

He suggested that MicroLearning may be more appropriate for knowledge implementation and maintenance than initial knowledge acquisition. In summary, he said, MicroLearning is about reducing: content; time required; and teacher-centredness. Current and future research involves semi-automatic text extraction for improved content authoring; contextualisation; learning analytics for improved personalisation; and visualisation of knowledge maps. Further information is available on MicroLearning, and on the KnowledgePulse system which has been developed.

In his presentation, Jam Today: Embedding BYOD into Classroom Practice (paper available here),David Parsons argued that the BYOD revolution is changing the nature of teaching and learning, and disrupting the traditional roles of teachers and students. He reported on a study conducted at the first New Zealand state school which required parents to provide devices – the iPad 2 – for their children.

Infrastructure investment has moved away from specialist computer labs, lease of computers, tech support and maintenance, towards ultrafast broadband and wireless, teacher devices, PD, and management software. It’s important to have a common vision of teaching and learning, a willingness to embrace change, stakeholder support, and a good pastoral system (covering software, contracts and sanctions). Key teaching and learning concepts which can underpin the use of mobile devices include flipped classrooms; project-based learning; flexible physical spaces; Ruben Puentedura’s SAMR model; and Scott Morris’s Learning Spaces model. Some of these may be lightweight ideas, he suggested, but they are useful because of their ready applicability to teaching.

In terms of generic findings across subject areas, it became apparent that digital media and multiple literacies could be used to enhance learning (e.g., through watching cooking videos or looking at science experiment pictures) or transform learning (e.g., through student-created videos of demonstrations, or students’ project-based learning). Challenges have included internet connectivity; students who are not prepared for the flipped classroom (the same ones who didn’t do their homework previously); students who lack digital skills; and finding the right apps. Questions include what to do if not everyone has an iPad, whether you should abandon digital resources on the wrong platform, and what digital literacies actually matter?

There are also subject-specific uses of BYOD: games for maths; performance analysis for physical education; slow motion video analysis for dance; videoing and analysing role plays in language; mind maps and storyboards for English and drama; the idea that Wikipedia is ‘not enough’ in sociology; and composition with virtual instruments in music.

In summary, BYOD changes the following:

  • student activities;
  • how work is presented;
  • how teachers provide feedback;
  • how work is showcased to the world;
  • how students collaborate;
  • how staff collaborate;
  • the role and nature of home learning.

Lessons learned include the following:

  • there’s a new normal (1:1 devices have become normal);
  • some boundaries are clearer (when to use the device, and when not);
  • some boundaries are more blurred (tools from life, and tools from school);
  • it’s not just about flipped classrooms (it’s about a more fluid model of teaching).

Parsons also mentioned that there is an issue around learning programming; while we don’t need computer labs for word processing any more, we still need sophisticated equipment to teach programming skills. We may not be teaching enough of this.

In the talk, AnswerPro: Designing to Motivate Interaction (paper available here), Balsam AlSugair, Gail Hopkins, Elizabeth Fitzgerald and Tim Brailsford described a proptype system called AnswerPro. Gail Hopkins, who presented the talk, explained that the aim was to combine mobility, social communication, and learning, while ensuring that students were motivated. There is some debate about whether extrinsic motivation may take away from intrinsic motivation, or whether it can feed into it. Three elements are particularly important to intrinsic motivation, namely relatedness/relationships within a known, connected society of learners; competence, meaning an increased perception of one’s own competence in relation to others; and autonomy, that is, having a sense of control. These were taken into account in the AnswerPro system. Essentially, AnswerPro is a web-based mobile academic peer support system which serves as a common interaction platform to encourage self-help. Following a pilot which identified some issues to be addressed, a full study of the new system is being conducted.

In her talk, Preparing Mobile Learning Strategy for your Institution (paper available here), Agnieszka Palalas explained that the purpose of a mobile learning strategy is to provide a clear path to implementing and sustaining mobile learning in an institution, including making a strong business case. Based on her experience, she mentioned that challenges in developing such a strategy can include:

  • fragmentation;
  • limited resources;
  • lack of buy-in;
  • limited understanding of mobile learning;
  • limited wireless access.

It is important to:

  • identify existing expertise;
  • connect fragmented m-learning efforts;
  • construct m-learning tasks to get immediate, measurable results;
  • win the support of faculty and management;
  • raise awareness and understanding of m-learning.

She suggested that there are at least six phases necessary to developing a mobile learning strategy:

  1. needs assessment (including involving all stakeholders);
  2. feedback and evidence gathering (including running pilot projects);
  3. feedback exchange and communication;
  4. appraisal of infrastructure and enterprise systems;
  5. training and professional development;
  6. producing an m-learning strategy document.

In the panel discussion on the final morning, Alexander Stien, Virginia Jones, Cheri MacLeod, Mohamed Ally, Christina Gitsaki and Giovanni Farias spoke on Lessons Learned from Tablet Deployment Initiatives in K12 and Higher Education. The first issue raised was the challenge of inequity in a BYOD model. Farias suggested that the shift from native apps to HTML5 will help reduce inequality. Ally noted that the hardware is getting cheaper and can lead to savings on textbooks; the real inequality, he observed, is in connectivity.

When it came to the issue of barriers to adoption, Ally suggested that the biggest challenge is people, notably at management and leadership level; we need successful projects to demonstrate the positive potential. Farias agreed that the human factor is the key barrier, because other issues can be solved with investment, whereas a change of mindset is needed for people to make good use of technology for learning. This takes time, he said, and time cannot simply be bought. What is more, said Ally, we are repurposing commercial devices for education and need to consider building our own. Gitsaki noted that it is important to have the infrastructure and resources in place, as well as to provide PD for teachers. Assessment is also an issue. Ally suggested, finally, that there is a physiology divide, with young people with good senses able to use small screens and keyboards much more easily; this issue may be solved with new technological developments like virtual keyboards.

On the question of which device is best, Stien suggested that the answer is whichever device is best for you; this will vary from person to person. The overall consensus on the panel was that the move is away from Apple devices and towards Android devices. The panel agreed that the pedagogical or methodological paradigm shift – towards student-centredness, accessibility, interaction and collaboration – is more important than the device itself. Gitsaki commented that we’re no longer at a stage where we can choose or not choose to use digital devices, because students are already used to them; the challenge for educators is to find the best ways of employing these devices to enhance learning.

In the presentation, Post Web 2.0 Media: Mobile Social Media (paper available here), Thomas Cochrane and Laurent Antonczak discussed a study of mobile social media used as a catalyst for new pedagogies. Antonczak, who gave the paper, showed how staff shifted their attitudes to mobile devices and new software in a relatively short period of time. Students are able to record evidence of their progress in different formats and teachers can view and evaluate it. Lecturers and students can communicate about the recorded material through Google Hangouts or Twitter, which saves time travelling to face-to-face meetings and helps students overcome reticence to express their opinions. Colleagues can support and mentor each other online, as well as acting as resources for each other’s students, for example by recording YouTube videos in their areas of expertise.

Mobile language learning

There was a considerable focus on mobile language learning at the conference. In the talk, Integrating mLearning Language Applications into University Course Content (paper available here), Olga Viberg and Åke Grönlund discussed second language learning in the context of distance education. Viberg, who presented the paper, spoke of taking a design science approach, and described a prototype for a cross-platform mobile language learning app developed at Dalarna University in Sweden.

In their paper, Improving Student Literacy in Adult Education through an Immediate Feedback Tool (paper available here), Martie Geertsema and Chris Campbell discussed the use of the Dragon Dictation app for improving students’ English pronunciation. Campbell, who presented the paper, noted that a regular audio recording app like Audacity still requires the teacher to check students’ pronunciation later, while a potential benefit of speech-to-text programmes like Dragon Dictation is that learners are immediately able to see their mistakes themselves. The visual feedback is standardised and does not depend on the teacher’s skill and experience. The teacher also gets feedback on the effectiveness of his or her teaching.

In a 10-day trial with a group of students ,it was found that after a few days, students started to independently check their own pronunciation, and then began to identify their need to practise other sounds. Improvement was found for all students, whether they had access to the app on their own phones or not, but improvement was greater for students who had apps on their own devices. (The app is currently only available for iOS devices.)

In her opening keynote on Day 2, An Overview of Mobile Learning Research and Practice in the United Arab Emirates, Christina Gitsaki spoke about the rollout of mobile learning, and an accompanying iPads initiative in the Higher Colleges of Technology, in the UAE. In the iPads initiative, teachers’ concerns decreased over time. Two major concerns remained after the first academic year: the amount of time teachers needed to spend solving problems in the classroom; and how the use of iPads impacts students’ learning. Amongst other things, teachers expressed a need for:

  • just-in-time PD;
  • input on how to use the iPads for teaching English (with PD delivered by English/ESL experts rather than IT experts);
  • collaboration with colleagues.

Generally, teachers’ perceptions of the impact of the iPads on students’ learning were rather moderate. They felt vocabulary improved most, and reading least. The most popular apps among teachers were productivity apps rather than English-specific apps.

Students were very positive about the use of iPads, finding them motivating. Students preferred low-complexity tasks like taking photos, rather than high-complexity tasks like creating websites. Unlike the teachers, who had moderate views about the impact of the iPads on learning, the students were extremely positive about the impact of the iPads on their learning of all language areas.

In summary, the study at the Higher Colleges of Technology found that:

  • the iPads had an impact on teaching;
  • the iPads increased student engagement and motivation;
  • the frequency of iPad use, and the types of activities in and out of class, had an impact on students’ language development.

Critical issues for the future include the following:

  • there is a need to provide teachers with high-quality ongoing PD, and to determine how students learn best with iPads;
  • the resources need to be interactive and take advantage of the affordances of the iPad;
  • there is a need to help teachers to design their own resources, and to create a repository for sharing these resources;
  • there is a need to evaluate learning with iPads, as current assessments may not measure the full extent of their impact.

The iPads initiative is now in its second year, and will continue to be monitored. The aim is to conduct a more rigorous examination of the impact of iPads on student learning, to quantify iPad use, and try different assessment models.

In his plenary presentation, One to One Digital English Projects, Michael Carrier, from Cambridge English Language Assessment, spoke of the desire for English learning around the world. He stressed the need to put the learner and the learning device (whatever it may be) at the centre of the learning process. There are various models of  mobile learning, including traditional communicative activities using apps, creative use of handheld devices, the flipped classroom, and one-to-one and personalised learning. One-to-one learning can democratise learning and empower learners. It is not about the technology but about the methodology. This approach may add to time on task, increasing the number of study hours in the week (whether in class or out of class). The main drivers of 1:1 approaches to English language teaching include:

  • policymakers (governments and ministries are under pressure to improve exam scores, but they may invest in technology before considering pedagogy);
  • teachers (they are faced with curriculum deficits, and are caught between traditional assessments and a desire to teach in a communicative way);
  • society (with a wish to improve 21st century skills).

There is also corporate pressure on governments and ministries to adopt technology in education. More and more governments, ministries and institutions will move to a 1:1 model anyway, given these drivers, whether pedagogical experts are involved or not. Consequently, educators and teacher trainers need to get involved. Carrier suggested that in general we should be device-agnostic, and focus instead on content and pedagogy which can be conveyed through today’s or tomorrow’s devices, whatever these may be. Intensive development of teacher competencies is very important. Teachers need personal development (user training) and input on lesson planning, classroom management, classroom management online, and awareness of digital tools and media.

He summarised the overall value of one-to-one learning in English as follows:

  • anytime, any place;
  • time on task;
  • personalised learning;
  • self-paced learning;
  • automonous learning;
  • motivation;
  • authenticity;
  • credibility.

A key question for the future is how we will handle technologies other than smartphones and tablets, as for example smartwatches and augmented reality glasses become available. Carrier stressed again that we need to be device-agnostic; focused on teacher skills; and focused on pedagogy, content and curriculum. However the technology develops, we need to be ready to handle it.

Although a couple of Bangladeshi presenters were unable to attend, their work on the English in Action project in Bangladesh was outlined on their behalf. The relevant papers can be accessed in the conference proceedings; these are Challenges against the Successes of mLearn in Bangladesh by Shahanaj Parvin (available here) and M-learn Lessons Learnt: Bangladesh Perspective by Zaki Imam (available here).

In our own talk, An Ecology of Mobile Screens: iPads meet XOs in a Desert School (paper available here), Grace Oakley, Jan Clarke, Jim Sligar and I spoke about a mobile learning ecology in a remote desert school in Western Australia. Here, a largely Indigenous population learning English as an Additional Language uses a combination of XO laptops and iPads, as appropriate, for different types of literacy activities. Our argument was that different mobile (and indeed portable and fixed) technologies are not necessarily in competition, but can complement each other in a learning ecology.

Augmented reality & location-based technologies

Augmented reality and related technologies for fostering learning in real-world environments loomed large at the conference. In their presentation, Mobilogue – A Tool for Creating and Conducting Mobile Supported Field Trips (paper available here), Adam Giemza and Ulrich Hoppe discussed learning in a museum context. Hoppe, who presented the paper, observed that mobile apps provided by museums extend exhibitions and/or provide audio guides, but usually leave learners in the position of information consumers. The question is how to make mobile learning more active. Mobilogue is a tool which allows flexible authoring of field trips; other tools in the same area, with different combinations of features, include MuseumScrabble with QR Codes; Treasure-HIT; StoryTec; Wild Knowledge – Wild Map; GoMo Learning; and Fresh AiR.

The Mobilogue system was created with indoor learning experiences in institutions like museums in mind. Recognition of location is possible using a range of technologies including GPS (only outdoors), wifi, object recognition, RFID tags, or QR codes. The last of these is used by Mobilogue, which is very convenient for schools and has wide applicability. Students can also author tours using Mobilogue, without programming or technical knowledge.

In her presentation, The Augmented Reality Project: An Experiment in Teacher Engagement (paper available here), Jan Clarke discussed an augmented reality (AR) learning trail created to get teachers involved in use of AR. AR, she suggested, adds value to real objects, places and experiences. Content can include instructions, text, animations, audio, video, images, co-ordinate tracking, and so on. Students develop their skills in ‘reading’ multimodal texts.

For the tour she created, which operated in the Swan River area in Perth, Western Australia, she used the Fresh AiR app, which lets students know when they have approached an AR  marker. Once they click on the relevant symbol, they may receive instructions, media files, quizzes, and rewards. The tour was tried out by teachers working in many different subject areas, from history, politics and Aboriginal studies to IT (where students focused on app design). It may be necessary to upskill the teachers at the same time as the students, and to have the teachers learn about the technology alongside the students.

In their talk, Creating Coherent Incidental Learning Journeys on Mobile Devices through Feedback and Progress Indicators (paper available here), Mark Gaved, Agnes Kukulska-Hulme, Ann Jones, Eileen Scanlon, Ian Dunwell, Petros Lameras and Oula Akiki discussed the European MASELTOV project and its emphasis on social inclusion. Kukulska-Hulme, who gave the paper, posed the question of whether and how smart technologies can help overcome exclusion. The MASELTOV app works at the informal end of the learning spectrum and integrates language and cultural learning into everyday life.  The project focuses on information and assistance; learning; and community building.

Journeys around cities create learning opportunities, including just-in-time preparation for communication; making contact with mentors and volunteers; noticing and recording of language in use; and reflecting on what has been learned and achieved. This allows for incidental learning, which can be unplanned learning. It can include event-driven learning. This learning can be structured in some ways while remaining informal. Peer-based teaching and learning become very relevant. MASELTOV brings together a series of tools which are arranged along a continuum on different dimensions:

  • some are more opportunistic and some require more planning;
  • some are quick to use and others are used in a more sustained way;
  • some allow discrete learning and others more cumulative learning;
  • some are about problem-solving and others about learning.

The challenge is, while not ignoring the left-hand categories, to place more emphasis on the right-hand categories, helping people to engage in a more sustained way with the tools and promote their learning.

Feedback and progress indicators are also important.  Some questions which have been posed to the developers of the tools, in light of what is known about effective learning, include:

  • Does the software allow the user to set a goal for its use?
  • Does the software record successful achievement of tasks, and how is this presented?
  • Does the software offer feedback on how well the participant has carried out a task, and does it allow feedback from other users?
  • Does the software prompt reflection?
  • Does the software allow social engagement?

Incidental mobile learning can consist of isolated, fragmentary episodes on apparently unconnected apps. The key question now is how these can be reconceived by users as elements of a more coherent, longer term learning journey.

Some recommendations include:

  • All tools should report to a usage dashboard seen by users and mentors;
  • Notification indicators should prompt reflection and action;
  • There should be periodic requests for feedback from learners;
  • There should be badges and points/currency earned across MASELTOV;
  • Custom journeys should be able to be assembled by learners.

In the paper, About the Contextualization of Learning Objects in Mobile Learning Settings (paper available here), Jalisa Sotsenko, Marc Jansen and Marcelo Milrad discussed the importance of devices being able to recognise the context of the learner, including the:

  • environment context;
  • device context;
  • personal context.

Marc Jansen, who delivered the paper, explained that it is possible to develop a mathematical model to determine the best fitting learning in a multidimensional vector space, which takes into account many different aspects of the context.

Doha Skyline seen from the Museum of Islamic Art. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

Doha Skyline seen from the Museum of Islamic Art. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

All in all, the mLearn 2013 conference allowed a rich exchange of ideas and insights from around the world. Many people will be looking forward to the next update at mLearn 2014.

E-learning outcomes

eLearning Forum Asia
29th – 31st May, 2013 
Hong Kong

photo

鸭子, Hong Kong. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

The eLearning Forum Asia 2013 was held at Hong Kong Baptist University with a record-breaking number of attendees. It’s clear that digitally mediated learning is taking off in this part of the world. This conference will be one to watch as it grows in size over years to come.

Richard Armour, from the Hong Kong University Grants Committee (UGC), opened the conference with a discussion of Hong Kong’s “3+3+4” Curriculum and the opportunities for e-learning presented by the new 4-year undergraduate university curriculum. This change, he suggested, is contextualised by the shift towards a knowledge-based economy, enabling students to further develop their language abilities, knowledge base, critical thinking and independence. There is a core general curriculum, with more specialisation as students advance. The curriculum is designed to be more student-centric and allow for whole-person development. The UGC has acquired government funding to promote pedagogical change and innovation in areas such as blended learning, curriculum development, and learning environments. This funding will be project-based. Key questions are what e-learning can bring to the additional year, general education, the common core, sharing specialities across universities, or to achieve a paradigm shift.

Karl Engkvist from Pearson gave a keynote presentation entitled Preparing for the coming avalanche, making reference to the recent publication by Michael Barber, Katelyn Donnelly and Saad Rizvi. He mentioned that globalisation and technology are transforming education; there is greater competition for students and research funding; high-quality educational content is accessible online for free; and the functions of higher education are being supplied by non-academic providers. The 20th century university paradigm is under pressure: knowledge is ubiquitous and free, so it needs to be curated effectively; public funding is being replaced by private funding; students can shop globally for an education; the pace of workplace innovation is accelerating; and graduate unemployment is high, but employers can’t find qualified candidates. We need to more closely link education with future workplace needs. Students, as consumers, may come to expect more tangible outcomes from their education.

He listed a number of signs of change in the educational situation. MOOCs are disrupting education by giving huge numbers of students access to elite education. There are also non-university providers like StraighterLine 2U, alternatives like Thiel Fellowships, complementary options like General Assemb.ly, the Mozilla Foundation’s idea of badging, and the notion of third stage careers catered to, for example, by the Korean National Open University. He suggested that new models of education are improving quality, increasing market share and lowering cost – the way new competitors traditionally unseat complacent incumbents. Traditional universities, too, are being unbundled.  Cities are seeing higher education institutions as powerhouses of their economies. Faculty can teach from anywhere – and they don’t have to be academics. Students, too, can learn from anywhere. Curriculum has become a commodity. E-learning can offer much more flexibility in this space. Deep, radical, urgent transformation – not just incremental change – is necessary.

He went on to talk about The Learning Curve, a Pearson report and website that compare different educational systems around the world. Innovative systems have to value and fund stronger student outcomes; value accountability – setting clear goals and expectations; be future oriented – focusing on skills necessary for the future; and attract and continuously train good teachers. But there are big differences, too: the two most ‘successful’ educational systems, Korea and Finland, share almost nothing in common. In Korea, the top quartile outperforms everyone in the world, but the lowest quartile doesn’t do well at all; in Finland, the two middle quartiles outperform everyone in the world, but the top quartile doesn’t do as well comparatively. This raises philosophical questions about what you want to achieve through an educational system.

In her keynote presentation, Kathy Takayama spoke about Integrative paths in the social construction of understanding. She discussed the need to prepare students for total engagement, applying conceptual understanding, and diving into unfamiliar territory – which are difficult-to-measure outcomes. Metrics which show that teachers have been effective include students taking ownership of their own learning; applying themselves through incremental, experiential learning; being comfortable with uncertainty; integrating insights from across the disciplines to solve problems; and developing adaptive expertise. She went on to say that expert thinking, which involves chunking of information (a kind of pattern recognition based on long experience), sometimes gets in the way. This is one reason why there’s a pressing need for development of faculty, who are fixed on the ways that things have always worked. Interdisciplinary entry points are important.

Brown University is experimenting with blended courses and flipped classrooms. She described an economics course, where one third of the traditional 50-minute lectures have been replaced with 10-minute vodcasts; the rest were retained in order to maintain instructor presence, which is important for the student experience. Students then got together in a classroom where they worked on solving problems collaboratively, facilitated by teaching assistants. Students gave feedback on the microlectures to indicate whether they did or didn’t cover what they needed to know; their feedback also indicated that instructor presence is important. When thinking about e-learning, we have to bring students in as creative partners.

She went on to discuss what old brick-and-mortar institutions need to think about with respect to MOOCs. This requires thinking through the process of deconstruction and reconstruction. Compartmentalisation is an issue, because the material has to be broken up into 10-min chunks. It’s also important to consider how you make connections between all these materials. Students will in fact create their own learning environments through social media and other channels. So MOOCs must be a part of an overall shift in the direction of more social learning. We need to think about the pedagogies that support social learning, and how we might construct our courses differently.

In my own keynote presentation, which opened the second day of the conference, I spoke on Mobile outcomes: Improving language and literacy across Asia. I began by exploring both the affordability and affordances of mobile technologies for the teaching and learning of language and literacy, and looked at the kinds of learning contexts where mobile devices can play a role. I went on to consider the learning outcomes achieved with mobile devices. Assessment and feedback can both be enhanced by mobile devices. However, while there is considerable promise for the recording, monitoring and evaluation of learning in mobile projects, and especially for the deployment of learning analytics, this promise is often unrealised for a variety of practical and pedagogical reasons. On the one hand, we need to seek more hard data on improved learning outcomes in mobile projects; and on the other hand, we may need to consider the notion of outcomes more broadly, including soft outcomes like the acquisition of 21st century skills and digital literacies. I concluded by looking at three mini-case studies of mobile language and literacy interventions from Pakistan, China and Singapore, asking in each case what evidence we can see of improved hard and soft outcomes, and what we can learn for future projects.

In her plenary, Hart Wilson spoke about Moodle magic: Unleashing Moodle’s potential.  She outlined the many features of Moodle which, along with ease of integration with other software, can help support and organise teaching and learning. She suggested a number of useful activities, including getting students to send in questions ahead of class to shape a class (Online Text feature), or getting students to engage in peer review (Workshop feature). She suggested that Moodle’s tools allow us to think differently about teaching, and it serves as a platform to connect students to content, students to students, and students to instructors.  This paper was followed up by a half-day workshop the next day, where the uses of Moodle were explored in much more detail.

Jie Lu and Tianchong Wang, two graduate students working with Daniel Churchill, gave a paper called Exploring the educational affordances of the current mobile technologies: Case studies in university teachers’ and students’ perspectives. They spoke about two case studies. The first took as its starting point Daniel Churchill’s (2005) work on teachers’ private theories, six of which impact on their design and technology integration decisions. Key factors which positively influenced teachers’ use of technology were revealed to be: size (a smartphone screen may be too small; a laptop may be too heavy; but an iPad balances these points); mobile ergonomics; instant boot up; battery life; ease of use; touch sensitivity; apps; access to resources; and sharing and interaction to support a more student-centred teaching paradigm. Issues for teachers included: document format compatibility; connecting to a classroom projector; file management & syncing; inputting text on a touch screen; students’ ownership of tablets; and the idea of a “technology dance” (is the technology supporting teaching or a goal in itself?).

The second case study focused on students’ use and perceptions of mobile technologies as learning tools. Their use of mobile devices to support their learning was generally quite limited: tracking what was going on in online learning environments; keeping in contact with other group members; and reviewing learning materials uploaded by the teacher anywhere and anytime. Issues for students included: limited wifi coverage; inconvenient input options; lack of learning materials tailored for smartphones or tablets, and inability to play Flash materials.

Pao Ta Yu gave a plenary paper entitled How to design massive qualified digital contents both for online and classroom learnings. He spoke about MOOCs, indicating that they combine multimedia and cloud technology with lectures to create more energy around e-learning.  They may be combined with social networking and social media sites, using the latter as a content delivery area. Most students who enrol in MOOCs are currently professionals rather than college students, though this may shift as models are developed for integrating MOOCs into students’ educational pathways. The biggest short-term impact of MOOCs may in fact be legitimisation of online and hybrid learning.

He went on to speak about flipped classrooms, whose advantage, he suggested, is to “take the snooze out of the classroom”. They can individualise classroom learning time for students, allow students to review lessons at their own pace, and break the regular classroom rhythm. Flipped materials should be simple, interesting, and meaningful, he suggested. He suggested that microvideos will be created by teachers to produce a lot of cloud digital content.  This process can integrate with the flipped classroom model.  Rapid design, high quality recordings, and easy uploading and downloading, will be important for future mobile learning.

Diana Laurillard wrapped up the conference with her closing keynote Teaching as a design science: Designing and assessing the effectiveness of the pedagogy in learning technologies. She spoke about government policies from around the world which stress that teachers need to design and deliver ICT-enhanced education, and to undertake professional development.  UNESCO is developing new post-2015 goals for education, including a full 9 years of basic education. Higher education demand is expected to double over coming years.  This will have major implications for teacher training. How can higher education nurture individual teachers while reducing the 25:1 student: staff ratio, i.e., beginning  to operate on a mass scale?

She explored MOOCs as one possible answer, using a Duke credit-bearing MOOC as an example. Many students already had educational qualifications and study experience. There was a very large attrition rate, and often in MOOCs there are only a couple of hundred people who complete a course – much like regular online teaching. While many MOOCs offer only peer support, the Duke MOOC included tutored discussions and assessment, which is time-consuming for support, and worked out at a student: staff ratio of around 20:1. If this kind of support is provided, the demands on staff time will increase as the number of students increases. Only a basic MOOC, without tutor support, can scale at no extra cost.

We need to understand the pedagogical benefits and teacher time costs for online HE. What are the new digital pedagogies that will address the 25:1 student support conundrum? Who will innovate, test, and build the evidence for what works online? It can only be teachers. It may be that we should revisit and rework some old approaches. Pedagogies for supporting large classes might include:

  • Concealed multiple choice questions (possible answers are revealed after students have written their own suggested responses);
  • The virtual Keller Plan (introduce content > self-paced practice > tutor-marked test > student becomes tutor for credit, until by the end half the class is tutoring the rest);
  • The vicarious master class (run a tutorial for 5 representative students; questions and guidance represent all students’ needs);
  • Pyramid discussion groups (240 individual students produce an answer to an open question, then there is a joint response from pairs, then groups of four, etc, until the teacher receives only six responses to comment on in detail).

Collecting big data in line with Laurillard’s Conversational Framework might allow us to better focus on exactly what to collect and how to apply learning analytics. We could consider what is accessed in what sequence, the questions asked, social interaction patterns, tracked group outputs, peer assessment, tracked inputs, reaction times, analysis of essay content, quiz scores, game scores, and accuracy of models.

Teachers as designers need the tools for innovation. She mentioned the PPC (Pedagogical Pattern Collector) browser where you can find pedagogical patterns created by others, tied to particular learning outcomes, and adapt them to your own context and needs. This system creates a way of sharing ideas between individual teachers, across disciplinary boundaries, and between institutions. To meet the upcoming demand, teachers need to work more like scientists who build on and refine each other’s work. The PPC gives them the tools to do this. This supports a cycle of professional collaboration.  As a computational model, it also allows us to work out the consequences in terms of the pedagogical benefits, and the comparative costs of teachers’ workloads, depending on the cost of initial setup and the cost of ongoing support. It also allows us to compare conventional and blended learning to see whether there is, for example, less emphasis on acquisition and more emphasis on discussion. It’s important to invest in teachers who can innovate in learning technologies.

The global demand for HE requires investment in pedagogic innovation to deliver high quality at scale. Technology-based pedagogical innovation must support students at a better than 25:1 student: staff ratio. Teachers need the tools to design, test, gather the evidence of what works, and model benefits and costs. Teachers are the engines of innovation – designing, testing, and sharing their best pedagogic ideas.

Overall, the quality of the papers, the quantity of attendees, and the general buzz around the conference are a sign that e-learning is very much coming of age in Asia.  Next year’s event in Taiwan will carry on the eLearning Forum tradition.

M-learning comes of age in SE Asia (I)

MobiLearnAsia Conference
Singapore
24-26 October, 2012

[See also Day 2 blog post]

The inaugural MobiLearnAsia Conference in Singapore has brought a much-needed regional focus to the emerging field of mobile learning. As the global phone count goes up (see image below), m-learning will become an ever more important strand of education. This conference drew together some of the world’s foremost experts in the area and showcased many local and regional initiatives. In fact, because of the richness of the content, I’ve divided this blog post into Day 1 and Day 2. The third day was devoted to full-day workshops.

Screenshot of Phone Count tally, 25 October 2012 (http://phonecount.com)

In his opening keynote, Mobile Learning: Past, Present & Future, Gary Woodill noted that there are different histories that underpin mobile learning. Learning before classrooms was mobile and social, and people learned by watching and talking to others. The printing press allowed standardisation, which helped foster the rise of modern classrooms. In the 1770s in Prussia many modern schooling concepts were developed: the idea of sitting at desks; putting up your hand for questions; recess and detention. Students were immobilised behind desks.

Mobile learning restores the idea of being in context while you’re learning.  There is a long tradition of learning without classrooms, on field trips, excursions, in apprenticeship situations. Mobile learning taps into this tradition.

One of the first school level mobile projects was the Wireless Coyote Project, run by Apple in 1991. In 1998, the HANDLeR project was run at the University of Birmingham by Mike Sharples. Clark Quinn defined mobile learning in an article in LiNE Zine in 2000, and then a flurry of mobile learning articles followed. Initially people saw mobile learning as an extension of e-learning, but now the focus has changed to the learner being mobile. The first mLearn conference was held at the University of Birmingham in 2002. IAMLearn was launched in 2007.

Mobile learning, Woodill argued, is an ecosystem consisting of devices, networks, and so on.  We are just at the start of Stage 2 in the scheme below:

  • Stage 1 – New technology applied to old problems (including coursebook & textbook delivery online, and use of LMSs, which are an example of a classroom metaphor that has not left us yet)
  • Stage 2 – Variations and mashups – struggle for ‘dominant design’
  • Stage 3 – New uses, new improved technologies

Key affordances of mobile technologies include:

  • Mobility
  • Ubiquity
  • Accessibility
  • Connectivity
  • Context sensitivity
  • Individuality
  • plus more

New uses of mobile technologies, which come under Stage 3, include:

  1. Social networking (e.g., ordinary users of the net spreading news before journalists report  it; or users of InstantMe, the mobile version of PatientsLikeMe; there is a real sense of community and emotional connectedness)
  2. Data Collection (e.g., citizen science such as on a mobile app like HealthMap)
  3. Live Trend Tracking (e.g., improved responses to disasters and outbreaks, or data on traffic jams, often provided automatically by phones without user input)
  4. Just-in-Time Information (e.g., the Baby helpline on 511411 in the USA; QR codes and Google Goggles also fit in here)
  5. Augmented Reality (e.g., see the Medical training Augmented Reality video)
  6. Mobile Games (e.g., the How Healthy is Your Food? app)
  7. Location-Based Apps (e.g., the WikiMe app)
  8. Storytelling (can create records and put them together in specific ways)
  9. Lifecasting (allows you to learn by revisiting experiences at a later date)
  10. Performance Support (e.g., on-the-job support, medical support for post-operative patients – this is a trend towards DIY health)
  11. External Interactivity (e.g., the BBC Bird Flu billboard in New York, where the public could text in responses)
  12. Haptics (e.g., the hug shirt or the kiss phone)
  13. Self-Tracking (e.g., tracking your own exercise, heart rate, etc; see The Virtual Self by Nora Young; there is also a trend towards self-tracking of informal learning: for example using Tin Can API, an extension of SCORM, or an app like Tappestry)
  14. Co-ordination (e.g., for emergency services; ‘vote mobs’)
  15. Collaboration
  16. Collective Behaviour (as seen in the Arab Spring)

Woodill’s predictions for the near future (around 5 years) include the following:

  • Mobile becomes ubiquitous (‘MobiComp’) (as we move from mobile learning to context-aware u-learning, using sensor technologies, mobile devices, and wireless communications)
  • New mobile interfaces arrive (such as contact lenses which measure health from fluid in the eyes)
  • Mobile devices become embodied (see: Mobile Interface Theory by Jason Farman, e.g., on the use of brainwaves to control technology)
  • Mobile learning goes 3D
  • A new gesture control language (including ‘surface computing’,  where there are projections onto your hand or body)
  • Sensors become integrated (see: Body Sensor Networks edited by Guang-Zhong Yang)
  • Device shape shifting (see: The Shape-Shifting Future of the Mobile Phone by Fabian Hemmert on TED)

In summary, before classrooms, learning was social, contextual and mobile, but classroom learning immobilised learning. Web 2.0 led to networked social learning. Mobile devices have now led to mobile learning. Woodill suggested that using mobile devices only in the classroom is like only using your car radio while parked in the garage.

We’re already beginning to move beyond mobile learning. Education and training have become mobile, networked, cloud based, curated, open, social, informal, location-based, shared, contextual, ubiquitous, peer generated, learner generated, filtered, collaborative, gamified, and personalised.  What will we call this? It’s not just mobile. We don’t have a good metaphor for this yet.

He concluded by outlining the ongoing impact of mobile learning along the following lines:

  1. Continuous learning for all
  2. Everyone can be a learner, everyone can be a teacher
  3. Increased access for those lacking education
  4. Innovation can come from anywhere
  5. New generation of leadership in technology
  6. Organisational disruption

In their talk, Oceans of Innovation, Sir Michael Barber and Saad Rizvi gave important background and context to others’ presentations on mobile learning, as they discussed the content of their recent publication of the same name.

A thousand years ago, the centre of gravity of the global economy (measured by GDP) was in Asia, but there was a gradual shift of dominance towards Europe and America. From 1950 onwards, we saw Asian economies begin to rise again, and in the last 10 years we have seen the most dramatic shift in history towards Asia. This will continue in coming years.

There are major challenges ahead in the coming half century, which require global leadership. But there is no clear leadership at the moment.  Global leadership develops when there is innovation, which leads to economic growth, which leads to economic influence, which in turn leads to global leadership. As the centre of gravity shifts eastwards, the important leaders of coming years may well be from the Pacific region. More precisely, the future leaders will emerge from the education systems of this region. The PISA results and TIMSS results show that there are very effective education systems in the Pacific region. An average 15-year-old in Singapore is performing about 2 years ahead of an average 15-year-old in the UK or US. They even have a lead in English, though it is a second language for many.

However, this doesn’t necessarily mean that these students have other skills like entrepreneurial skills. In other words, is the education system as measured by PISA and TIMSS enough to generate the kind of innovation and leadership that is needed to address global issues? No – it’s a good foundation, but it’s not sufficient. Well-educated means: E ( K + T + L), i.e.,

  • E [Ethical Knowledge]
  • K [Knowledge, i.e., Know-What & Know-How]
  • T [Thinking = all teachers helping students to think in different ways, creatively or deductively, rapidly or reflectively]
  • L [Leadership = the ability to influence those around you, to be persuasive, to be empathetic and listen, to influence decisions on all levels).

Countries like Singapore are well-placed to develop this knowledge and these skills, and develop global leadership.

They suggested that we need to rethink 45-minute back-to-back lessons. Maybe students can use mobile technologies and learn outside the classroom. The flipped classroom model provides one option. We also have to find ways of using new technologies to assess and test the new skills in new ways. Students can acquire reading, writing, maths skills at the same time as they learn new skills.

Barber and Rizvi presented an Innovation Framework for future education, arguing for whole system reform as well as systemic innovation leading to whole system revolution. With the educational changes of recent years, Singapore, Hong Kong, Ontario, Finland  (they suggested that though it is a very unique society and its lessons are difficult to replicate, what we can learn from is Finland’s recruitment of the most talented people into education) and Australia (under Julia Gillard’s reforms) are among the countries and regions  which are best placed to get this set of changes right.  Technology and mobile learning will be an important part of this. They noted that an excessive deference – as is sometimes found in some Asia-Pacific nations – can limit innovation. Students have to learn to question, to challenge, to debate. Much of the world’s innovation comes from large, diverse cities, and Singapore is well-placed in this regard.

In his presentation, Technology Enabling Education, Suan Yeo, from Google Enterprise Education, gave an overview of current trends from Google’s perspective. He noted that the second billion smartphone users are now coming online around the world (see: The Second Billion Smartphone Users by Jon Evans).  How we learned is not how our students learn.

It was the case 20 years ago that students went to school to access sophisticated equipment; but now the equipment students have at home is often more sophisticated than what is at school. The kids growing up today are going to expect technology to just work; they don’t want to think about messy operating systems, upgrades, patches and so on. Some things students of the future won’t need to learn include how to use paper maps; how to use a mouse; or how to burn CDs or DVDs. Banning new technologies in class is not an answer; students find a way around bans. Instead, we need to teach students how to use technologies, about digital citizenship, and so on. Learning analytics is a current major trend.

He made a number of points related to the growing importance of mobile learning and, in particular, Google’s emphasis on the browser as the key platform of the future:

  • Mobile has become students’ first choice for internet access.
  • Technology has to enable learning outside the classroom. Many schools are shifting away from closed classrooms and moving to an open learning model.
  • Using the OLPC program, the next generation of users can leapfrog a generation.
  • Using open technology is crucial in education – through the Khan Academy, Udacity, Gooru, Coursera and so on.
  • It is important to give everyone open access to information. Whatever the platform or operating system, the one common factor is the browser.
  • Google is starting to view the web as a learning platform. Google is betting that the web is here to stay, and so delivers many services through the web. It believes that the browser (notably its own browser, Chrome) will become the desktop of the future. This allows a unified experience as you move between different devices, e.g., desktop computer, tablet, mobile phone.
  • Google’s tools like Gmail, Google Docs, and so on, are designed to allow you to access anything from anywhere.
  • Google Docs allows people to collaborate from anywhere.
  • YouTube is Google’s second most popular service after Google Search. YouTube is now the second largest search engine in the world. There are more than 700,000 educational videos on YouTube. YouTube is also a way of connecting with other people and crowdsourcing your learning.
  • Google’s Project Glass might allow people to get rid of phones eventually with wearable technology (see Project Glass on Google+ or the Project Glass: One Day … video on YouTube)

In his talk, Scaling Up Mobile Learning, Chee-Kit Looi asked what kind of curriculum we need to make use of the affordances of mobile technologies. While it may work in one classroom with one teacher, how can we make it work for the average teacher? Many countries are going 1:1, but what is a good pedagogical model that is sustainable? And how do we bridge informal and formal learning?

There are both planned and emergent learning spaces mediated by 1:1 mobile devices; some are outside class and some are in class:

  • Type I: Planned learning in class
  • Type II: Planned learning out of class (e.g., an excursion)
  • Type III: Emergent learning out of class (e.g., students use mobile phones to capture pictures)
  • Type IV: Emergent learning in class (when students inquire about some element of the lesson)

A smartphone can be a learning hub for all these types of learning, and it can be an essential part of the lessons. In comparing primary science classes, one of which worked with mobile devices integrated into their learning, there was improvement in student scores. Having students create animated sketches can help the teacher identify misunderstandings, for example. The teacher felt it deepened the students’ thinking and improved the quality of the questions they were asking.

There are advantages of scaling up this approach:

  • The research study showed gains in subject matter, positive attitudes to subject learning, new media literacy, and good learning habits – self-directed learning
  • There is more holistic learning with mobile devices as learning hubs to support seamless learning inside and outside the classroom
  • Teachers developed constructivist practices

Strategies for scaling up include:

  • Regular sharing at the TTTs
  • Teachers practise mock lessons
  • Lesson study through video-recorded classroom sessions
  • Customising lesson plans for high, middle and low achievers

Success with mobile devices is due to these factors:

  • Curriculum integration; the devices are not just an add-on
  • Mobile devices are personal to students and they have 24/7 access
  • Intensive PD
  • Strong leadership support

In summary, a mobilised curriculum can make a difference to students’ learning (engagement, self-directed learning, and collaborative learning).  It is important to find ways of scaling it within schools and across schools.

In her presentation, Mummies, War Zones, and Pompeii: The Use of Tablet Computers in Situated and On-the-Go Learning, Terese Bird outlined three projects involving mobile technologies:

  1. Mummies: Windows tablets were used by Museum Studies Masters students (not 1:1). This involved a cleverly designed PowerPoint presentation which had the feel of an app, and included information and videos from British Museum staff. It was used to support students on museum trips. At the same time, students could make their own multimedia recordings. They had to email in their multimedia-rich reflections by 10am the next day, which led to a much richer learning experience.
  2.  War Zones: iPads were used by MSc in Security, Conflict and International Development students on a 1:1 basis. The iPads contained a tailored app, SCID, designed by KuKuApps of Leicester, including key learning resources like e-books and OERs which could be accessed even without an internet connection. Many of the students were located in conflict zones and could not always access the internet.
  3.  Pompeii : archaeology researchers in Pompeii used iPads to superimpose archaeological data on photos. This supported note-taking, and data was synchronised wirelessly with a central database.

Thus, on Day 1 of the conference, a wide range of devices and platforms was presented, with presentations cohering around the value of mobile learning both in enhancing the classroom and in fostering contextual learning outside the classroom.

Digital literacies in Phnom Penh

8th CamTESOL Conference
Phnom Penh, Cambodia
25-26 February, 2012

It was great to have a chance to present at the 8th annual CamTESOL Conference in Phnom Penh, Cambodia. Educators from around the region gathered together for two days to share insights from their classrooms. The fact that there was a stream dedicated to Using Technology suggests that new technologies are making inroads into many TESOL classrooms around South-East Asia.

In her opening plenary, The Many Faces of Development in the Classroom, Janet Orr spoke about the degree of development that has occurred in Cambodia over recent years and outlined the ways in which English is becoming important in various ways in the country. She indicated the kinds of practical classroom activities teachers can do to promote language learning, drawing on the use of language in Cambodia itself which, she argued, may be more relevant to students than textbook examples. Unfortunately a 10 minute power cut around 10 minutes into the plenary cut it short – a reminder of the challenges faced by teachers in many parts of the world, especially when it comes to the use of new technologies.

Gavin Dudeney and I ran a workshop called Digital Literacies: Teachers and Learners, in which we introduced the general concept of digital literacies, explained the four-part classification of digital literacies we have developed, and then focused in more detail on one form of literacy from each category: multimedia literacy, information literacy, intercultural literacy, and remix literacy. We offered a number of suggestions as to how to work with each of these literacies in everyday classroom practice. The audience actively responded to our discussion prompts, suggesting that a lot of teachers are starting to think about the use and value of digital literacies and how they might introduce them into language classrooms. The key point we hoped to convey was that it is possible to teach language and traditional literacy skills at the same time as we teach digital literacies: the key is to integrate the old with the new.

In their presentation, Learning Beyond the Classroom: Using Facebook to Facilitate the Informal Learning of English Communication, Chris Harwood and Brad Blackstone spoke about the use of Facebook to support English language courses in Singapore.  They referred to Tina Barseghian’s 2011 50 Reasons to Integrate Facebook into Your Classroom, with these reasons including increased collaboration, knowledge sharing and feedback. They contextualised their use of Facebook with reference to the work of Daniel Bernstein, who has spoken about the distinctive qualities of students today, notably their affinity for technology; connectedness with others; visual orientation to the world; flexible attention; and personal meaning as motivation. In short, students are constantly plugged in and constantly communicating online, and this can be leveraged for educational purposes. They also drew on George Siemens’ 4 principles of connectivism:

  • Learning and knowledge rest in diversity of opinions.
  • Learning is a process of connecting specialised nodes or information sources.
  • Nurturing and maintaining connections is needed to facilitate continual learning.
  • Ability to see connections between fields, ideas, and concepts is a core skill.

They set up Facebook pages (rather than groups) as platforms for students’ informal interactions outside class.  For example, students posted references to useful online resources and responded to each other’s postings.  Conversations occurring online led to in-class conversations: when a student posted a link about Prezi, for instance, an in-class discussion occurred because other students hadn’t heard of it. Students were also using the Facebook page, following up on links and watching videos, on mobile devices while taking public transport.  Students from past semesters would return to ‘like’ or comment on materials posted by current students, and teachers could use links collected by past cohorts as a base for new cohorts to build on. Challenges included the overlap with students’ private worlds; uneven participation; keeping the wall ‘academic’; and, in particular, the posting of inappropriate content and/or opinions. Dealing with the last of these issues did, however, lead to important in-class discussions about online etiquette.

In the presentation, Using a Free Course Management System in an English Class: Moodle in a Grammar Class, Yi-Chen Lu reported on four semesters of using Moodle for English teaching in Taiwan, and explained the mechanics of working with this virtual learning environment. Much of the learning was automated, with students carrying out language learning activities independently. It was reported that the use of Moodle was found to improve students’ learning and motivation, but its value for monitoring their progress was also stressed. In addition, a VLE such as Moodle offers flexibility when students are unable to attend class.

As I needed to head off to teach a course in Bangkok, I was unable to stay for the whole conference but the glimpse I gained of developments in technology-enhanced education in the region was fascinating. It will be interesting to watch developments in this area over coming years.

The global meets the local – again/still!

GloCALL 2011: Globalization and Localization in Computer-Assisted Language Learning
Manila, Philippines
27-29 October, 2011

As always, this GloCALL Conference focused on the intersection of the global and the local in teaching language(s).

Technology and language

A number of talks focused on the use of technology in teaching language, with a heavy emphasis – as is usual these days – on web 2.0 tools.

In the talk The use of wikis in collaborative learning, Long Nguyen and Hoa Phan argued there is a continuum between product-oriented and process-oriented CMC, with blogs and wikis fitting around the middle of the spectrum. They cited the work of Lee (2010), who  stated that wikis increase satisfaction and motivation, as well as fostering creativity and encouraging attention to form, but noted that students may feel insecure and uncomfortable in correcting each other’s work.  They also referred to Arnold, Ducate and Kost (2009), who concluded that wikis are effective educational tools, foster collaborative writing and revision behaviours, solve equal contribution issues, and combine the writing process and final product.

They reported on a Vietnamese study where students were asked to do a peer review of each other’s writing, one group using paper, and one using a wiki.  It was found that on average students wrote more than double the number of words on the wiki, and made more than double the number of comments.  The paper group focused more exclusively on the task, but the number of task-related comments by the wiki group was much higher overall.  Students’ feedback on the wiki peer editing process was generally positive, but they noted that it could be fatiguing and inconvenient to read on the screen and to have to go to an internet café for access.

In her talk A new learning space between the course forum and the ‘walls’ of Facebook: A case study of a community of learners of Italian, Marie-Noëlle Lamy reported on a group of learners of Italian at the OU, who created a Facebook group as a way of keeping in touch and continuing to practise language between courses.  Their public Facebook group was observed over a period of 4 months, with a particular focus on the 9 participants who made use of both the institutional Moodle forum set up for the course as well as the Facebook group. Students generally used the target language a far greater proportion of the time on Facebook.

Their posts were analysed using Selwyn’s 2009 ‘Faceworking’ method for analysing text on Facebook, and were found to fall into 6 main categories (e.g., reflections on the course, exchange of practical information, use of humour, etc).  Most categories of communication appeared on both the institutional forum and Facebook, though there was a tendency to exchange more general cultural information on Facebook.

Lamy hypothesised that students might be more wary of publishing in the target language on the institutional forum because they felt monitored by the institution there (though the Facebook group was in fact open to the public). She also wondered whether the anti-/pro-FB polarisation which occurred when the FB group was first set up might have promoted more group solidarity amongst those in the FB group, in turn encouraging risk-taking in the target language. The data are still being investigated as part of an ongoing study.

In my own talk, Language learning in a world of screens:  Customising online spaces, I identified 4 key trends linked to the world of screens in which we now find ourselves, and examined their implications for language teaching and learning:

  • a trend towards multimedia, which allows teachers to tailor materials to students’ varying learning styles, as well as helping students enhance their own language production through judicious use of appropriate media;
  • a trend towards networking, and to the building of personal learning networks, in which there are great opportunities for language practice, especially if students are encouraged to network across linguistic and cultural boundaries;
  • a trend towards mobility of smart devices, which allows just about any real-world context to be turned into a learning environment;
  • a macro-trend towards customisation, which builds on the first three trends.

In their talk Digital natives or mobile natives?, Peter Gobel and Makimi Kano summarised the argument of Prensky, Tapscott, and others that there is a distinct generation of ‘digital natives’, or a ‘net generation’. They noted that numerous studies dispute the existence of such a homogenous generation.

Japan is a highly wired society, with the highest mobile phone ownership in the world.  Gobel and Kano conducted a survey of the technology use of Japanese students to find out to what extent they were in fact ‘digital natives’.  Most described their level of technological competence as ‘fair’, suggesting they were not overly confident about their skills.  Most used their phone rather than a computer to access the internet, and it was found that over half preferred to store pictures on their phones rather than computers, while many others simply stored them on their digital cameras – suggesting the photos never leave the devices on which they were taken, and that students are generally not manipulating digital media at all.  Many students made extensive use of Mixi, Google, Yahoo and YouTube, but there was little awareness of Facebook (though this has changed a little due to the recent movie), MySpace, Flickr and Twitter, or of Moviemaker, iMovie or even GoogleDocs.

Overall, the data collected support Helsper & Enyon’s (2010) conclusion that the Prensky model  is flawed, which suggests that we do in fact need to rethink digital native assumptions.  Indeed, suggested Gobel and Kano, many of today’s learners, at least in Japan, might seen as ‘mobile natives’, because of the extensive use they make of mobile phones. As pointed out during the follow-up questions, phones are actually simpler tools to use as they don’t require or offer the more complex understandings that come with operating a computer.

In her plenary, Technological advances towards enhancement of language learning, Rachel Roxas argued that language teachers should adapt to the technological and multimedia orientation of their students. She outlined recent advances in automated natural language processing software, including Popsicle, MesCH, and Picture Books, highlighting its value for the language learning of the younger generation. There is a need, she suggested, to integrate new technologies into curricula and course materials, as well as to train in-service teachers in particular.

In her plenary, Challenges of establishing virtual communities of practice for teacher professional development in a variety of contexts, Siew Ming Thang spoke about the value of CoPs (communities of practice) for teacher PD. Virtual CoPs have the advantage of not being bound by time and space. She listed the following factors which influence the success of a VCoP:

  • There should be a common goal or purpose;
  • There must be enough time;
  • Ideally, it should be blended with face-to-face interaction;
  • A traditional national or organisational culture may inhibit the flow of knowledge;
  • Valuable information and knowledge must be provided (tacit knowledge, practical experience, hands on solutions – Hinkel 2003);
  • Technology must be readily available.

She reported on a case study where limitations on the success of a VCoP were due to:

  • Lack of trust and rapport (with other CoP members);
  • Concern with suitability;
  • Concern with correctness;
  • Lack of time (especially if the PD does not seem of real value);
  • Problems with technology;
  • Lack of trust (fear of monitoring by managers & institutions).

Amongst the challenges which need to be addressed, she mentioned that there is a conflict between a designed and an emergent community – communities typically form naturally, but some degree of facilitation is vital in a CoP.  She noted, too, that because online communication is mostly text-based, the lack of paralinguistic cues can make it more difficult to build trust between community members. She suggested, finally, that teachers must be willing to engage in change, and that it is important for them to be fully involved in this process.

Technology and culture

In her plenary, Developing intercultural communicative competence through online exchanges: Focus on Asian and Pacific languages, Dorothy Chun explained the adaptations of the Cultura model for exchanges involving Asian and Pacific languages.  The original Cultura project involved French and US students comparing word associations in an online forum. The same principle has now been applied in projects involving languages like Chinese, Japanese, Filipino and Samoan.  In many cases it was found that students did become very reflective about their own and other cultures. However, there are numerous challenges in such projects.  Sometimes, for example, there may be a mismatch between teachers’ pedagogical goals and students’ desire to socialise and make new friends. Large groups may be difficult to manage, and factors like low reading comprehension levels may limit benefits for some.  It can be useful to include audio-visual materials as stimuli for discussion, perhaps particularly among students of high school age.

In summary, Chun listed the following commonalities between the three exchange projects she had described:

  • Students found the experience enjoyable and were motivated to continue studying the L2.
  • Students felt part of a larger language learning community beyond their classrooms.
  • Students were the experts in their own culture, and the multiplicity of voices and knowledge surpassed what a teacher could provide.
  • Students gained new knowledge and understandings.
  • Students were able to discover culture through exploration, moving beyond study into intercultural communication.
  • Students and teachers believed that making the exchange a more integral part of the curriculum would be desirable.

She concluded that the exchanges were authentic (and invaluable) intercultural learning experiences. Teachers were no longer the cultural authorities, but their role was to facilitate communication, promote reflection, and follow up on misunderstandings.  She added that careful planning is necessary to anticipate and manage technological issues, institutional issues, linguistic proficiency discrepancies between groups, comparable participation between groups, and the use of other technologies such as video-conferencing.  She suggested that we should strongly consider making a Cultura-based exchange the primary (if not sole) component of the language curriculum, with task-based interactive activities enhancing both linguistic skills and intercultural communicative competence.

In her plenary, CALL and sociocultural language learning: A reality check, Marie-Noëlle Lamy discussed reasons for the failure of online collaboration projects involving CALL tools.  She noted that early studies of the reasons for such failures focused on cultural factors. However, she went on to argue that we also need to take into account sociopolitical factors and, in particular, power relationships. She suggested that in order to empower students, there must be both explicitness and flexibility on the following three levels:

  • Learning design approach
  • Distributed learning environment
  • Institutional policy

She presented three case studies to demonstrate how the presence or absence of explicitness and flexibility on these levels can affect the degree of empowerment experienced by students.

She also noted that when cultural differences are examined in educational courses, it is not just a case of challenging expectations, but ensuring that participants have the agency to act on what they learn. This is part of the sociopolitical dimension of courses.

In his talk, Intercultural usability of language learning websites, Jeong-Bae Son argued there are at least four kinds of usability to consider in CALL websites: general usability, pedagogical usability, technical usability, and intercultural usability. He observed there has been little research done to date on the intercultural usability of such websites. User interface design of such sites should consider:

  • The source of cultural input & an effective means of interaction;
  • An interface design that facilitates user interactions;
  • Components of the user interface – metaphors, mental models, etc;
  • Cross-cultural issues in the process of website development.

He is currently working on a set of guidelines for designing intercultural language learning websites; an example website can be seen at http://ceklser.org (a Korean resource site).

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