Global gathering in Korea

GloCALL Conference
Daejeon, South Korea
13-14 November, 2015

Daejeon, South Korea. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

Daejeon, South Korea. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

After an absence of a couple of years, I was glad to be able to get back to the GloCALL Conference, which took place this year in Daejeon, South Korea. As usual, it brought together a wide range of CALL practitioners from around the country, the region, and further afield. Key themes included an emphasis on situated and contextual mobile learning; the development of students’ intercultural competence; and the development of students as autonomous learners able to make judicious use of self-study resources.

In her plenary, Running wild: Out-of-class mobile learning, Agnes Kukulska-Hulme mentioned some common characteristics which may apply to mobile learning: mobile, informal, serendipitous, incidental, experiential, rhizomatic, ubiquitous, contextual, situated, augmented, playful, social, seamless, and/or self-directed. She spoke in some detail about the MASELTOV Project, which has recently ended. It produced an integrated collection of smartphone tools for immigrants to Europe learning local languages. The target learners include those with a low level of education, with cultural backgrounds that differ greatly from the host countries, or who are isolated individuals. There are some issues around cost, surveillance and privacy. While the resources include useful language learning and translation tools, it is still hard to show gains in terms of social inclusion. Many of the key points are summarised in the Mobile Situated Language Learning report.

She also spoke about a related project called SALSA (Sensors and Apps for Languages in Smart Areas), which is designed for English language learners in Milton Keynes as part of a local smart city initiative. It relies on beacons placed around the city, which trigger location-relevant content sent through an app to mobile devices in the vicinity. Thus, the beacons trigger situated language learning lessons, which are also available later on the mobile devices. Place thereby becomes significant for learners, who are sensitised to learning resources around the city. This encourages learners to think about their learning strategies and to better identify their own needs.

Overall, there is a need to harmonise formal and informal learning; we need to understand informal learning better, and to connect it better to formal learning. Language may serve as a bridge connecting formal and informal learning through mobile devices.

In his presentation, Mapping the city: Map-based tools for language learning projects, Stephen Welsh spoke about new literacies, geolocation and language learning. Students can get out into the community outside the classroom, and connect their learning with the wider world. He spoke of the spatial turn in the humanities, and the recognition that spaces contain embedded stories. He also spoke of deep mapping, which is the concept of mapping rich, everyday stories to geographical locations. He suggested that using common platforms like Google Maps and Wikispaces, students can be encouraged to create multimedia materials linked to real-world locations. He showed an example of a global simulation project called Ma vie parisienne, where students create an imagined walk-through geography of Paris, with their texts attached to a map of the city. He also showed a free tool called Cityscape created in the Language Resource Center at Columbia University in the US, where students are able to add a wider range of resources to maps. He suggested that the following are fundamental instructional design principles for these types of student tasks:

  • minimise student confusion
  • provide ample technical orientation
  • make objectives clear and manageable
  • provide good models for student work
  • get out of the way!

It’s also important to think about how structured or flexible the tasks should be, and whether they will be more instructor-centred or student-centred. Digital tools are needed for capturing, editing, hosting, geolocating, and sharing/reflecting on students’ work.

In their presentation, The complexities of digital storytelling: Factors affecting performance and production, Peter Gobel and Makimi Kano described a 6-month digital storytelling pilot project involving both group and individual storytelling. A more familiar or personal topic seemed to result in marginally better products. Students’ views of their own skills remained stable even as the project demands increased; there seemed little motivation to learn to use the technology better. In future, the presenters plan to experiment with interactive presentations, different formats (like movies, chat, and Google Maps), digital storytelling with mobile devices, and online peer review at each stage.

In my own presentation, Language and cultural exchange online: Lessons learned from running a Chinese-Australian digital storytelling project, I spoke about the successes and challenges of the Australia-China Council-funded Multimedia Stories for Language and Cultural Exchange project which ran in 2013-2014, highlighting the lessons learned by the project organisers in practical areas like motivation to participate, organisation and timetabling, and technology; and cultural areas like educational/school culture, and pedagogy.

In his presentation, Online social interaction: More interculturally aware and autonomous learners?, Pasi Puranen spoke about telecollaboration for autonomous learners in cultural exchanges. Telecollaboration takes learners outside textbooks, promotes critical awareness, and fosters awareness of cultural differences in communicative practices. Students can develop intercultural communicative competence, learning to interact with others who are linguistically and culturally different. He described a telecollaboration project where Finnish and Spanish students interacted with each other over 6 weeks on Facebook, working in English for 3 weeks and Spanish for 3 weeks. The project increased students’ motivation through dynamic interaction online, enhanced their understanding of each other’s cultures, and helped them become more autonomous learners.

In his presentation, The ICOSA Project – Creating interactive, integrated self-access English language exercises to enhance student learning while fostering inter-institutional collaboration, Mark LeBane spoke about the work of 5 Hong Kong higher education institutions in developing an  indexed repository (known as ICOSA, i.e., Inter-university Collaborative Online Self-Access) of online self-access English language learning materials for students. He spoke about the need to guide students in finding their own resources for self-study, helping them to draw on the ICOSA repository as well as seeking other appropriate materials from the wider internet.

In his presentation, Learner training in mobile language learning, Glenn Stockwell pointed out that there is a large gap between students’ intended and actual uses of mobile devices for learning, and that technology by itself will never lead to autonomy, which is dependent on a combination of motivation and skills. Referring to the work of Phil Hubbard, he suggested that teachers need to operate within principles-based learning frameworks involving the following elements:

  • experience CALL yourself
  • give learners ‘teacher’ training
  • use a cyclical training approach
  • use collaborative debriefings
  • teach general exploitation strategies

Referring to Romeo and Hubbard, he went on to say that we need to consider 3 domains of training:

  • technical training (how to use technology), which is where most of our training is currently focused
  • strategic training (what to do with the the technology specifically to learn a language)
  • pedagogical training (why to do it)

He spoke about a 2-year study where technical and strategic training only were used in the first year, and technical, strategic and pedagogical training were all used in the second year.  In the second year, students engaged in far more online learning activities, and used mobile phones for a much greater proportion of them. Students also became much more conscious of why they were making certain choices about using certain devices in certain ways. All in all, channels of communication were opened up between the teacher and the learners. Students took more responsibility for their own learning, and the teacher took on even more of a role as a motivator.

In her presentation, Exploring the concept of assistance in language learning, Agnes Kukulska-Hulme also focused on learner training, coupled with the notion of changing roles for teachers. Questions are now arising around configurations of human assistance combined with digital assistance through mobile devices like smartphones. After considering historical examples, she mentioned the development of a ‘mobile assistant’ in the MASELTOV project, which integrates a collection of tools and services including ways of finding local help, a social network, information resources, translation, a navigation guide, language learning guidance, and a serious game. These are all joined together by a recommender system which to some extent fills a traditional teacherly role, including the role of sequencing learning activities, as well as progress reporting. One challenge for language teachers is how to support students’ out-of-class language learning at a distance; another is how to support language learning in the age of digital assistants. She concluded with a list of different types of assistance that might be required by learners:

  • motivation
  • well-being support (including healthy studying)
  • progress monitoring (including feedback)
  • cognitive support (including noticing support, scaffolding and fading, and memorisation support)
  • organisation (including preparation and reminders)
  • individual requirements (including understanding individuals’ needs, e.g., for those with disabilities, and experience capture)
  • enrichment (including providing real-world contexts for practice, and augmentation of experiences)
  • direct help (including instruction, guidance, recommendations, and emergency help)
  • sustained help (including learner training and habit formation)
  • personal development (including support for imagination and creativity)

When we are developing new tools, we need to think about how these kinds of support can be built in, and how digital support can and should be balanced with teacher support. These are conversations that teachers need to be having with technology developers.

In her presentation, No more computer lab: Flipping your CALL classroom, Heyoung Kim explained that she has transferred lectures and readings to online-only sessions, complemented by online activities, leaving face-to-face class time free for in-depth discussions, group activities, and brief mobile-based reviewing of online resources. When working online, her students used Google Drive, and she was able to easily view their work folders. She reported that students were much more active in class because they were better prepared; task outcomes were better; students talked more in the classroom; and overall her classroom instruction was better organised and prepared. However, there was an increased preparation time involved in pre-recording lectures; an unfamiliar class sequence required lots of explanation; and there were technical problems with mobile quizzes and the learning management system (though Google Drive solved some of these problems). Some recycling of teaching materials should be possible in the future.

In the final plenary, Computer-assisted language learning: A reality check, Jeong-Bae Son noted that CALL is still not available in many schools, it is difficult to implement in many places, and there is a lack of teacher training in this area. He indicated that recent areas of particular focus in CALL are mobile learning and personalised learning. As more institutions move towards BYOD policies, there is a stronger connection between school learning and everyday life. There is also a broad move towards OERs, or Open Educational Resources, which are free and accessible to everyone. CALL, he suggested, can cover CMC (computer-mediated communication), WBLL (web-based language learning) and MALL (mobile-assisted language learning).

As always, GloCALL offered an eye-opening opportunity to pick up on the latest themes in CALL and MALL as they’re emerging from the practices and research of language teachers and learners around Asia and the world. It was interesting to have these conversations in the context of the country with the fastest broadband in the world. In fact, I’m typing the conclusion to this blog entry on the KTX train up to Seoul, and will shortly update it online thanks to the freely available wifi on the train … This, surely, is a glimpse of the future of internet connectivity around the world!

Connecting the digital dots

WUN Understanding Global Digital Cultures Conference
Hong Kong
25-26 April, 2015

Victoria Harbour, Hong Kong. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

Victoria Harbour, Hong Kong. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

The WUN (Worldwide Universities Network) Understanding Global Digital Cultures Conference took place on 25-26 April at the Chinese University of Hong Kong, bringing together speakers from the WUN network of universities around the world. The local focus on Hong Kong and Chinese digital culture provided a fascinating counterpoint to a range of local and global presentations.

In his opening plenary, Imagining the internet: The politics and poetics of China’s cyberspace, Hu Yong argued that the Chinese internet is a space where the government is not able to interfere completely; its decentralisation and partial anonymity have allowed it to become an arena for citizens to exchange ideas and opinions. The people are increasingly trying to hold the government accountable according to the rights given them in the constitution. The internet has become a stand-in for face-to-face gatherings.

The government is now attempting to exert further control over the freedom of the internet, with a ‘control first, develop later’ strategy. The government considers people with different opinions as imaginary enemies. There have been new laws created and more arrests of verified users. Sometimes local government is sacrificed for the sake of the central government.

In fact, censorship is an intrinsic characteristic of the Chinese internet, as it is in all areas of Chinese life. It is not mentioned officially, but in private people will joke about censorship. The citizens have thus turned the internet into a platform for sarcastic spoofing of the authorities – this can be seen as the ‘poetics’ of Chinese digital culture, much of it based on a play on words and sounds (see image below). Those who lack power have been empowered, and those with power have lost it; the more you try to crack down on spoofing, the more it proliferates. But at the same time, this spoofing operates within a culture of fear. The use of this spoofing and the metaphors that underpin it have also reinforced the doublethink of Chinese culture, which is a culture of public lies and private truths.

The Chinese internet is not monolithic but rather the site of conflict between different levels of government, various departments, and between the impulse to block and the impulse to monitor citizens.

Grass Mud Horse & River Crab. Source: Tactical Technology Collective. http://goo.gl/RCOeJs

Grass Mud Horse & River Crab. Source: Tactical Technology Collective. http://goo.gl/RCOeJs

In his presentation, The urban/digital nexus: Participation, belonging and social media in Auckland, New Zealand, Jay Marlowe spoke about superdiversity as a diversification of diversity, which requires an analysis across different kinds of social differentiation. Participants in the reported Auckland study of migrants said that the digital environment augmented their existing social relationships and made new relationships possible. Different digital platforms provided different ‘textures’, with Skype for example allowing synchronous contact, and messaging apps being used in local spaces. Participants reported a gradual normalisation of ‘platformed sociality’, with considerable pressure to participate online. There was also a sense that real-life experiences need to be presented and demonstrated on social media platforms.

Overall, there is a transition from a participatory culture to a culture of connectivity; existing networks are reinforced but relationships may have migrated from face-to-face to online interaction. Greater connectivity does not necessarily mean greater connection – but it can. The landscape of access also matters; digital illiteracy becomes a new kind of poverty. It was clear that the participants were digital learners and digitally distracted at the same time, which has implications for education.

In her presentation, Material-semiotic particularity and the ‘broken’ smart city, Rolien Hoyng used the example of Istanbul and the Gezi Park protests of 2013 to contrast the development of smart cities through digital technologies and the facilitation of protests through those same technologies. There is a struggle over data ownership between the state and protesters.

In the presentation Everydaymaking through Facebook: Young citizens’ political interactions in Australia, UK and USA, Ariadne Vromen spoke about how young people use Facebook to engage in politics. She spoke of Henrik Bang’s  concept of ‘everydaymaking’, suggesting that political engagement is increasingly local, DIY, ad hoc, fun, issues-driven and based on social change, but not necessarily underpinned by traditional conceptions of such change. A study was conducted to compare young people’s usage of Facebook for political engagement in Australia, the UK and the USA. In all three countries, the greatest predictor of using Facebook to engage with politics was that young people were already engaged with politics. Everdaymaking norms were important, but pre-existing engagement was more important.

When asked about discussing politics on Facebook, most young people said they would avoid it in order to avoid conflict. In particular, they were afraid of disagreement, offending someone, or having the facts wrong. On the other hand, a small group of young people were more positive about their political engagement on Facebook. Often, they were comfortable with likes and shares, and obtaining information through political pages.

Overall, social media erodes dutiful citizen relationships with politics, but young people are wary of politics entering their social space. It is interesting to note that young people associate politics with (digital) conflict, while the like button on Facebook creates consensus.

Referring to the same research project, Brian Loader gave a presentation entitled Performing for the young networked citizen? Celebrity politics, social networking and the political engagement of young people, in which he addressed the notion of ‘celebrity politics’, where politicians use social media. There is an increase in both celebrity politicians and political celebrities, and an overall personalisation of politics.

When asked what they thought about politicians using Facebook and Twitter, a minority of young people were negative, but most were open to it, though not uncritically so. It was very clear again, as in the preceding talk, that young people do not like aggression and negativity online. Generally the young people were also positive about celebrities using social media to raise important social issues, though there were concerns that they might lack expertise or unduly influence young fans.

Overall, social media will continue to be an important communication space for democratic politics. Politicians will need to share this space with celebrities who play an important role in opening up discussions. Social media also facilitate emotional evaluation of politicians, so they may need to show more of their human side. There would seem to be an indication that political use of social media is more inclusive for young people from lower SES (socio-economic status) backgrounds.

In her presentation, Affective space, affective politics: Understanding political emotion in cyber China, Yi Liu suggested that political participation in cyber China is highly charged with emotions, especially negative ones. Digital politics in China are extremely ambiguous – people have tactics to cope with constraints; there is a positive influence of commercial forces; there are conflicts within the state authority; and there is politicised but marginalised overseas deliberation alongside a vibrant but constrained local discussion. She is undertaking a study to investigate emotional discourse within the Tianya BBS, Kaidi BBS, and Quiangguo BBS.

On the second morning of the conference, there was a fascinating set of papers about Occupy Central and the Umbrella Movement, entitled Social media in Hong Kong’s Umbrella Movement. It was a privilege for the international audience to hear local voices on the events of last year.

In the paper, Social media and mode of participation in a large-scale collective action: The case of the Umbrella Movement in Hong Kong, Francis Lee showed that the number of protests in Hong Kong has been increasing annually, with protests having become somewhat normalised and therefore somewhat less effective. The Occupy Central movement was meant to be a short, disciplined intervention in this context. The Umbrella Movement that emerged in the wake of the police using tear gas against the Occupy Central movement was in many ways a networked movement which made extensive use of digital media, including the changing of social media profiles, dispelling rumours, etc. There were various ways of participating, with some 20% of Hong Kong adults saying they went to an occupied area to support the movement. He reported on an interview-based study of protesters, which revealed both their real-world activities and their digital media activities.

Some of the digital activities were expressive in nature and mainly involved showing support, but others were an important part of the dynamics of the movement in dispelling rumours and so on. Overall, the digital media activities were significant in the Umbrella Movement for extending participation from the physical urban space of the occupied areas to cyberspace. Mobile communication was particularly related to participation in occupied areas. Individuals could thus be selectively engaged in digital media activities and construct their own distinctive forms of participation in the movement.

In their paper, Internet memes in social movement: How the mobilisation effects are facilitated and constrained in Hong Kong Umbrella Movement, Chan Ngai Keung and Su Chris Chao spoke of the three key internet memes associated with the Umbrella Movement: the yellow ribbon (mostly used as a logo, e.g., as a profile picture on Facebook) , the yellow umbrella (suggestive of self-protection), and the slogan ‘I want real universal suffrage’ (which co-occurred with Lion Rock, and was widely reported by the mass media). They reported on a study where they investigated the use of these memes on Facebook (see image). They showed numerous examples of remixes of the three key images with pictures of famous characters, superheros, artists and politicians, and even gay-themed remixes (see image). Eventually there was a commodification of the images, which were available for purchase on clothing, umbrellas, and so on.

Hong Kong Umbrella Movement memes (Chan & Su, 2015)

Hong Kong Umbrella Movement memes (Chan & Su, 2015)

Overall, the memes primarily served the purpose of political persuasion and action. The commodification of internet memes does not necessarily serve political purposes. While Facebook spread these memes, it also constrained them in some ways, because on Facebook it is difficult to use hashtags or search engines to find related materials. Internet memes are often related to humour, but not necessarily – here they were about positive mobilisation.

Hong Kong Umbrella Movement memes: Gay remixes (Chan & Su, 2015)

Hong Kong Umbrella Movement memes: Gay remixes (Chan & Su, 2015)

In her paper, ‘It happens here and now’: Digital media documentation during the Umbrella Movement, Lisa Leung commented on the way in which Hong Kong people found their agency at the time of the tear gassing during Occupy Central. She noted the key role played by social media, not only in facilitating the protests, but crucially also in archiving and remembering. Facebook, she suggested, also functions as a space within which Hong Kong people can imagine a better future.

In the last of the papers in this session, Education, media exposure and political position: Mainlanders in the Hong Kong Umbrella Movement, Zhao Mengyang noted that the Hong Kong protests had a spillover effect on the rest of the world. In Mainland China, some were supportive, and others were critical and saw the Hong Kong people as spoiled and disorderly. It was suggested that two crucial factors in the Mainlanders’ acceptance of the Umbrella Movement could be media exposure and education.

She reported on a Qualtrics survey of Mainlanders about the Hong Kong protests, which produced 2,184 valid responses. She found that: older people, males and non-CCP members were more supportive of the protests; more frequent use of newspapers, TV news and news websites was correlated with a lower level of support; more frequent use of social networking sites was correlated with a higher level of support; higher use of foreign media was correlated with a higher level of support; and higher education and full-time study were correlated with a lower level of support.

A few key suggestions emerged. Although overall internet censorship in China is strong, domestic social networking platforms might still allow moderate occurrence of alternative views. Full-time students might be more exposed to state discourse, and Chinese universities are part of the Chinese political apparatus. All in all, the chance of a spillover mobilisation effect might be slim in China.

In a later session entitled Behind the Great Firewall, several papers addressed the nature of the Chinese internet.

In their paper, Citizen attitudes toward China’s maritime territorial disputes: Traditional media and internet usage as distinctive conduits of political views in China, David Denemark and Andrew Chubb reported on a study of Chinese citizens’ attitudes to the Diaoyu/Senkaku Islands dispute, based on a survey of 1,413 adults conducted in five Chinese cities. Television was overwhelmingly the dominant source of information about the maritime disputes, with more than 90% of respondents obtaining information here; print media were used by around 2/3 of respondents; and 46% got their information via online sources; there was also crosscutting influence between different channels. The online sources were used by the young, the middle class, and the university-educated (but many of the last group also used print). This shows that the use of media is not monolithic. Overall, the two traditional media, newspapers and TV, have very similar effects on citizens’ political attitudes; the internet attracts a different audience, but it’s not enough to wash out the effects of the traditional media, which nearly everyone is using to some degree.

In his paper, The predicament of Chinese Internet culture, Gabriele De Seta noted that when we go beyond the anglophone media, it becomes much more complex to analyse the media landscape. He noted that Chinese memes such as the Grass Mud Horse can be interpreted in different ways. Online culture (网络文化) in China is very complex because it has so many layers. He showed that an anglophone concept like ‘trolling’ has many different translations and implications on the Chinese internet, and is highly segmented and differentiated, with differences found between China, Hong Kong and Taiwan. He went on to discuss a study of the Momo dating app, which was found to be used not mainly for dating, but for chatting with other bored people in the same locality, to set up a kind of online diary, or to explore the affordances of the app for self-expression. It is important, therefore, to examine situated media practices: complicating ‘cultures’ behind ‘firewalls’, downsizing the internet into platforms, services and devices; and accounting for content as small data.

On the second afternoon, a series of related papers were grouped together in a session entitled Storytelling individuals and communities.

In her paper, Automated diaries and quantified selves, Jill Walker Rettberg talked about the history of qualitative and quantitative self-representation and how it led up to the present era of self-recording through digital technologies, such as the lifelogging enabled by a device like Narrative Clip. She mentioned the term ‘numerical narratives’, used by Robert Simanowski to describe the sequencing of quantified data to tell the story of our lives. She concluded with a comment about ‘dataism’, the widespread belief in the objective quantification and tracking of human data as being potentially more reliable than our own memories of our life stories.

In our own presentation, Seeking common ground: Experiences of a Chinese-Australian digital storytelling project, Grace Oakley, Xi Bei Xiong and I talked about our experiences of running a digital storytelling project funded by the Australia-China Council from 2013-2014, where middle school students in China and Australia created and exchanged digital multimedia stories about their everyday lives. The key lessons we learned were all associated with the core theme of the need to seek common ground between the wishes and expectations of the project partners. This theme applied in the practical areas of motivation to participate, organisation, and technology (where our experiences reflected the commentary in the telecollaboration literature); and in the cultural areas of educational culture and pedagogy (where our experiences echoed the commentary in the anthropological and sociological literature about cultural differences).

In her presentation, ‘Are you being heard?’ The challenges of listening in the digital age, Tanja Dreher pointed out, with reference to the work of Jean Burgess, that it when it comes to democratic media participation, it doesn’t just matter who gets to speak, it matters who is heard. There is a lot to celebrate around affordances for voice on the internet, but this doesn’t mean that those voices are being heard. She spoke about the ‘listening turn’, where we are beginning to pay more attention to listening and not just speaking. Listening can be active and a form of agency. Key challenges include: overload and filtering (what is filtered in and out, and how does curation occur?); finding audiences; listening as participation (lurking in the sense of a listening presence is required to allow voices to manifest, as noted by Kate Crawford); and architectures of listening (how institutions and organisations might open up to listening more). We may need to think more about listening responsibilities: the proliferation of possibilities for voice online brings new responsibilities for listening.

In the closing plenary, Unstoppable networking: Social and political activism in the digital age, Lee Rainie described the Pew Research Center as a ‘fact tank’ which has no official position on the technological trends on which it reports. He outlined his two main points at the outset: Networked individuals using networked information create networked organisations and movements; and networking is unstoppable because people will always have problems they want to solve, and there are new technologies of social action that help them promote their causes. When the Pew Research Center surveys people, it generally finds that, despite the problems, people think that being networked is positive for their lives.

As individuals’ trust is shifting away from major institutions, their trust is invested more in personal networks. Our personal networks are segmented and layered, and composed largely of weak ties. It may be that, beyond strong and weak ties, we need a layer of ‘audience ties’ – people we don’t necessarily know, but who follow us on social media. There is more personal liberation in networks, but more work involved in rallying people to help you when needed. There is more importance now attached to factors like trust, influence, and awareness: our friends have become the information sentries and gatekeepers in our lives. People also turn to their networks to evaluate information, and meaning-making may start there with the help of friends.

We live in an unusual time in that we have seen three revolutions unfold over recent decades: the arrival of the internet/broadband; the arrival of mobile connectivity; and the arrival of social networking/media (which allow the reification and refinement of social networks). The trend now is to use two or more social networking platforms, making strategic calculations about which platforms to use for which purposes. The fourth revolution is now on our doorstep in the form of the internet of things, and it will have profound implications for our lives. In Western countries, Pew may soon stop asking people whether they use the internet, because it will be so embedded in everyday life.

For networked individuals, information becomes a ‘third skin’ (after our original skin and our clothes); it changes our experience of our selves and others, and how we think and remember. Secondly, ‘birth realities’ are complemented by ‘my tribes’. Thirdly, people participate in the ‘fifth estate’ (referring to social media, going beyond the fourth estate of journalism).

'My tribes'. Source: Rainie (2015)

‘My tribes’. Source: Rainie (2015)

Lee Rainie concluded with three examples of the kinds of social and political activism which are enabled in contemporary networked culture – a dying American boy who was able to obtain experimental drugs from a pharmaceutical company, which led to his recovery; environmental and anti-corruption campaigns in China, which have turned local issues into national issues; and US communities’ responses to Hurricane Sandy, which involved sharing local information on social media platforms. All of these demonstrate that the implications of networking are considerable. They also demonstrate that altruism runs deep in human beings and that new technologies can facilitate it in powerful ways.

All in all, the WUN Global Digital Cultures Conference succeeded in bringing together many ideas and themes from across disciplinary areas. I’ve no doubt that everyone left with their insights into their own areas of study and research enriched with insights from overlapping and parallel areas of study and research.

Technology focus in Taichung

International Computer Symposium
Taipei, Taiwan
12-14 December, 2014

Luce Memorial Chapel, Tunghai University, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

Luce Memorial Chapel, Tunghai University, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

The International Computer Symposium, composed of a number of workshop strands, took place at Tunghai University in Taichung from 12-14 December 2014. Unfortunately I couldn’t attend the first two days as I was at the ICEduTech Conference in Taipei, but I arrived in time to attend the final day, when I also gave my own keynote in the Information Literacy, e-Learning, and Social Media workshop strand.

In his plenary, Social Media and Learning: The Way Forward, Sandy Li spoke about the ubiquity of social media platforms and how they affect the way we interact with each other, though some people may see their  invasion of our lives as creepy. Social media, he indicted, are increasingly used to support education, and there have been positive claims about the use of blogging, social neworking, social bookmarking and web co-authoring (including wikis, Google Docs, etc). However, it has been pointed out by some researchers that there is limited empirical research and it often relies on self-reported data or qualitative data. There is also some suggestion that there is a negative correlation between students’ use of social media and their GPA scores.

Li went on to report on a research study on the value of social annotation, focusing on the use of the social bookmarking/folksonomy tool Diigo to annotate online documents. The participants were 48 undergraduate students in a course on technology in education. Students were placed into groups and required to research a self-chosen authentic and ill-structured issue. They used Diigo to tag and share bookmarks, make annotations with sticky notes, and co-construct argumentation where appropriate.  They then wrote a report on their different views as well as the overall views of the group. Postings (whether a bookmark, a highlighted text, or a sticky note) were assigned quality scores based on accuracy and relevance. It was found that low-level cognitive, high-level cognitive and metacognitive activities were interwoven and correlated with each other. These strongly predicted the project scores. It was found that the average number of highlighted texts explained over 50% of group variance in project score, with the amount of social collaboration explaining over 70% of group variance. Collaboration, in short, was crucial in supporting metacognitive activities. Social annotation supports different levels of cognitive and metacognitive activities and, thus, quality learning. For students, this experience was very different from using a traditional VLE or LMS, which provides a much more teacher-centred structure – in fact, TMS, or ‘teaching management system’, would be a better term. There is a need to shift our designs to allow for more student-centred learning. Most of the social annotation platforms are commercial products, lacking a clear pedagogical design framework, so they require teachers to bring the necessary pedagogical insight.

In my own plenary, Mobile Literacy: Navigating New Learning Opportunities and Obligations, I spoke about the digital literacies which are taking on new importance and new inflections as we move into a mobile era: information literacy, multimodal literacy, network literacy, code literacy and critical mobile literacy. I argued that mobile learning presents us as educators with both the obligation and the opportunity to help students acquire these skills, which are essential in a world that is not only increasingly digital but increasingly mobile.

In her paper, Effectiveness of Constructing Information Literacy via Credited Information Literacy Program, Szu-Chia Lo spoke about the importance of information literacy in a digital era. She described a study of a library course which was run to develop students’ information literacy skills.  Preliminary results show students were familiar with internet surfing but lacked knowledge about identifying proper information resources, how to conduct search strategies, and how to evaluate information. However, it was found that after taking the course, students did begin to build their information literacy skills. It was also found that combining the course with other curriculum programmes led to better outcomes.

In his paper, Originality Assurance in Academic Publication, Kun-Huang Huarng outlined the issues with plagiarism in a digital era. He spoke about the need to educate students about plagiarism on an ongoing basis, and indicated that software like TurnItIn can play a helpful role in tertiary institutions.

In her paper, Design of Chinese Language Learning APP in the Context-Aware Learning Environment (co-written with Hsiao-Han Chiu), Hong-Ren Chen explained that through context-aware technology, mobile learning can detect the location of the learner and the surrounding learning environment to provide suitable learning content. She described a Chinese context-aware learning system with an English interface for learning vocabulary, pronunciation and conversation in everyday life. GPS is used for outdoor learning and QR codes are used for indoor learning. This allows for learning outside the spaces and times of classroom education.

In the paper, Interactive Augmented Reality System for Supporting Museum Guided Instruction (co-written with Kai-Yi Chin and Jim-Min Lin) Ko-Fong Lee indicated that virtual reality is expensive and it is difficult to create a complete and attractive context. Augmented reality, on the other hand, incorporates real feelings and sensations, with 3D virtual objects enhancing learning interest. Using QR codes with AR systems has advantages: QR codes allow larger and more flexible data storage options, they have high fault tolerance and low production costs, and the decoding capabilities already exist on many mobile devices. There is considerable potential in this combination of QR and AR, with QR increasing the popularity of AR systems in education.

Like the Taipei ICEduTech Conference, with which it overlapped, the ICS brought together a wide range of practitioners and researchers to shed light on current directions in educational technology development. There’s no doubt that there’s a lot happening right now in this area in Taiwan. This is a country to watch over the next 2-3 years.

Technology focus in Taipei

ICEduTech Conference
Taipei, Taiwan
10-12 December, 2014

Taipei 101, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

Taipei 101, Taiwan. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

In mid-December I was able to spend 3 days at the ICEduTech Conference at Tamkang University in New Taipei City, Taiwan, which drew together educational technology specialists from around Asia and the world. A spread of expertise from a variety of areas ensured that a range of issues surfaced which went somewhat beyond those typically discussed at educational technology conferences.

In his opening plenary, Cloud Classroom: The Next Generation, Chun-Yen Chang pointed out that Taiwanese students do very well in international tests like PISA and TIMMS, but they do not have interest or confidence in science. On the other hand, the younger generation makes extensive use of mobile devices. Chang demonstrated the Cloud Classroom software, an HTML5 platform accessible on mobile devices (devx.ccr.tw). It is designed to facilitate interaction between teachers and students in the form of polling exercises, where teachers can see all of the students’ responses – which, Chang suggested, is important in Chinese classrooms. Polls may require multiple choice or open-ended answers. The software can also facilitate group work, with students being grouped, for instance, according to their poll answers. Students can also take on the role of teachers and ask questions of other students. The software can be used to engage students in discussions about scientific issues such as climate change. Some research has been done on older clicker systems, but smartphone-based systems open up new possibilities for research. In a study conducted with the Cloud Classroom software, it has been found that students using the software can learn to better engage in argumentation and debate. The vision is to find a good fit between the teacher as facilitator, the technology, and the learner.

In the second plenary, From Slate to Tablet: The Development of New Media for Learning in Taiwan, David Tawei Ku outlined the history of engagement with new technologies in Taiwanese higher education. He spoke in some detail about Gartner’s predictions for the Top 10 Strategic Technology Trends for 2015 as they apply to Taiwan specifically, as well as more generally:

  • Computing everywhere
  • The internet of things
  • 3D printing
  • Advanced, pervasive and invisible analytics
  • Context-rich systems
  • Smart machines
  • Cloud/client computing
  • Software-defined applications and infrastructure
  • Web-scale IT
  • Risk-based security and self-protection

He went on to point out that there is considerable overlap with the key trends accelerating higher education technology adoption as outlined in the 2014 Higher Education Horizon Report, and indeed in the 2012 and 2013 reports. Ultimately, he suggested, new technology trends build on, and represent new inflections of, developments which began long ago.

In the third plenary, Empathy, Empathic Information Systems and New Directions for Learning, Pedro Isaias spoke about empathic information systems which react to and can give feedback to users. He outlined the evolution from MDS (Mobile, Dexterous, Social) robots to DragonBots (see the video). The ultimate goal is a more organic relationship between humans and technology. He went on to describe the EU Empathic Products project, which ‘aims to achieve better user experience by applying affective computing technologies to understand and respond to user intentions and emotions’. The expected results (as detailed on the project website) include:

  • Methodology to create empathic (intentional , emotion enabled) applications and services
  • Toolbox of validated emotion & intention enabling technologies including UX measurement
  • A huge number of validated proofs of concept
  • New business models for exploiting intention and emotion awareness

Some of the project scenarios include conceptual e-learning projects like Emerge (involving the Umniverse platform) and the 3D World MOOC.

In her paper, Designing Participatory Learning, Henriikka Vartiainen reported on design principles drawn from her recently published dissertation. Outside the classroom, she suggested, knowledge has moved into networks. Older pedagogical practices have boundaries that make it difficult for learners to access knowledge networks and move across the learning landscape. Design-oriented pedagogy, anchored in Vygotsky’s sociocultural work, aims to build bridges between schools and environments outside schools. Students need a chance to participate in knowledge-creating activities and to become confident designers, where ‘design’ is defined as  participation in cultural practices by developing them. Students should engage in open, collaborative tasks within a design-oriented learning process. She concluded with a video example of work by Finnish students produced within such an approach.

In her paper, Assessing Critical Thinking Performance of Postgraduate Students in Threaded Discussions (co-written with Cheng-Lee Tan), Lee Luan Ng described the use of the Newman et al’s (1995) content analysis scheme to analyse students’ threaded online discussions. It was found that students engage somewhat in critical discussion, though one class (on language acquisition) did so more than another class (on research methodology). This may be because of the nature of the topics and students’ past experience with the topics. It seems that including relevant outside materials in the threaded discussions is crucial to support participants’ critical thinking. In short, critical thinking can be cultivated through threaded discussion; good task design and past experience of the topics are important.

In the paper, Training Pre-Service Chinese Language Teachers to Create Instructional Video to Enhance Classroom Instruction (co-authored with Ming-Chian Ken Wang), Lih-Ching Chen Wang spoke about the advantages of teachers creating their own video instructional materials for teaching Chinese in a multimodal format. She showed several examples of such videos created by her pre-service teachers.

In her paper, Using Project-Based Learning and Google Docs to Support Diversity, Amy Leh described a project-based learning approach to help the integration of international students with American students in a US university, using tools including: wikis for forming groups, Google Docs for paper construction, Google Forms for data collection, Skype for group discussions, tracked changes for editing, and discussion boards. When surveyed, students said they had increased knowledge and appreciation of other cultures, were better able to communicate with people from diverse backgrounds,  had greater confidence in working with people from different countries and, perhaps most interestingly, had a better appreciation of their own cultures and backgrounds.

In our own paper, Digital Storytelling Across Cultures: Connecting Chinese and Australian Schools (co-written with Cher Ping Lim, Xi Bei Xiong and Hanbing Yan), Grace Oakley and I described what we have learned from running a cross-cultural collaborative project, funded by the Australia-China Council, to enable Chinese and Australian students to learn more about each other’s language and culture through creating, exchanging and responding to each other’s digital stories.

In her paper, Building Better Discipline Strategies for Schools by Fuzzy Logic (co-written with Dian-Fu Chang and Ya-Yun Juan), Wen-Ching Chou explained the use of fuzzy logic to determine opinions about the acceptability and effectiveness of non-corporal discipline strategies in schools in Taiwan. There were six strategies perceived by teachers to have high acceptability and high effectiveness, most in the domain of positive discipline.

In the paper, Building of a Disaster Recovery Framework for E-learning Environment Using Private Cloud Collaboration (co-written with Kazuhide Kanenishi), Satoshi Togawa spoke about the centrality of learning and data systems to education, and the importance of disaster recovery procedures, for example in the situation of an earthquake. Specifically, he discussed a private cloud collaboration framework where live migration of data into the cloud is triggered by an earthquake alert.

One strand of the conference focused on new technologies in health and medicine, with a key theme being the importance of linking and making sense of data – a theme which has parallels in the work currently being carried out on learning analytics in the educational sector. In the presentation, Using Mobile Technologies to Carry Out Tertiary Medical Services in Central America and the Caribbean (co-written with Angela Cruciano, Eric Diep and Shikha Gupta), Ajay Gupta described a Medical Mission Data Tracking Software System created for developing countries. Patient information can be stored on a laptop  and later synchronised to the central system when an internet connection is available. Access to this information improves efficiency and co-ordination between patients, doctors and pharmacists. Data can also be mined to produce heat maps of diseases and monitor changing patterns. In the presentation, Augmented Reality-Assisted Rehabilitation of Activities of Daily Living, Mengyu Zhao, Soh Khim Ong and Andrew Nee described a two-phase training system where stroke patients begin by manipulating virtual objects – such as turning on a faucet or placing books on a bookshelf – before going on to manipulate real objects. Survey results indicated patients felt that the virtual object training phase helped them perform better in the real object training phase. In the presentation, Customer Service System of Advanced Physical Examination for Hospitals (co-written with Yung-Fu Chen and Hsuan-Hung Lin), Tserentogtokh Tselmegmaa explained an integrated system consisting of a patient native mobile app (which can allow push notifications) and hospital staff web application, allowing better co-ordination and management of health information. Patients can receive messages and results from the hospital, make reservations, and track their vital signs. In the presentation, The Importance of ICT in the Preparation of Telehealth Public Policy Regional Protocols in Latin America, Humberto Alves, presenting on behalf of a team of researchers, spoke of the sharing of experiences between Latin American countries in order to develop effective approaches to telehealth.

All in all, having access to such a broad range of topics and perspectives was a good way to enrich our understanding of the possibilities of e-learning and mobile learning.

Technology trending

English Australia Conference
18th – 19th September, 2014
Melbourne, Australia

The Yarra, Melbourne. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

I’ve been away from the English Australia Conference for four years, so it was interesting to return to the conference this year in Melbourne. One trend that struck me was a definite upswing in the number of sessions focusing on educational technologies. While many of these adopted a practical orientation towards classroom tools, others investigated bigger themes related to the benefits and drawbacks of these technologies.

In his talk, Engaging Digital Learners, accompanied by a website, Paul Forster explored a range of interactive web- and app-based technologies that can be used by teachers in the classroom, including quiz tools like Kahoot, Padlet, Quizlet, annotation tools like EduCanon and Curriculet, and QR and AR tools like Aurasma and Plickers.

The session Digital Literacies for Teachers and Students: A Toolbox of Practical Ideas was delivered in the format of three pecha kucha presentations by Lachlan McKinnon, Lindsay Rattray and Thom Roker. Lachlan recommended screen capture video freeware including Camstudio (Windows only), Screencast-o-matic, Jing and Screen2exe (also Windows only). Lindsay suggested that instead of asking students to switch off mobile phones, we should ask them to set their phones to English. He went on to outline activities where students skim websites in response to trivia questions; video self-introductions using their mobile phones; and take part in jumbled dictations where they type the dictated sentences into their phones, then work together to compose the full text. Thom promoted the idea of a paperless classroom, suggesting this can be achieved by using many of the apps available through Google Drive . He also spoke of the educational potential of Google Classroom

In their presentation, MOOEC Showcase, Chris Evason, James O’Connor, Ken Trolland, Susannah McCallum and Cecile Baranx showed examples of effective ESL materials on the MOOEC platform. It was pointed out that there is an opportunity for teachers not only to consume existing materials, but to create their own materials for their students.

In their presentation, We’ll See You on the Flip Side: The Flipped Classroom Model in Practice, Adrian Smith, Olivia Cassar and Carol Aeschliman pointed out the advantages of a flipped approach in giving students more language practice, and allowing them to engage in collaboration and production activities in the classroom. There is a reduction in teacher talking time, and there is more time for personalised attention to students at the point of need. However, this may not involve so much of a paradigm shift in TESOL, since many of the active learning aspects of flipped classrooms have been employed for some time in English language teaching. Making materials available before class time turned out to be particularly empowering for the weaker students, who could spend extra time preparing before coming to class. Recommended web services and apps for creating flipped videos include Educreations, GoAnimatePreziTellagami and VideoScribe. Students can even learn to use apps like Tellagami to respond to flipped videos.

In my own session, Walking and Talking Around the World: A Snapshot of International Mobile English Learning, I outlined the trade-offs that educators, as learning designers, make when they are creating mobile learning experiences for their own students in their own contexts: balancing up affordability and affordances, deciding what types of mobile learning to promote or support, and making choices about which mobile agendas to align their designs with. I rounded off with four case studies of successful mobile English language learning projects, highlighting the different decisions made in varying contexts to create effective learning designs.

This was followed by a panel, Is Educational Technology the End of the World as We Know It?, chaired by Donna Cook. Along with Kyle Smith, Vesna Stevanof and Piedad Pena, I took part in responding to a wide range of questions about educational technologies (with our responses informed by questions previously submitted by the audience through Facebook and Twitter). It’s apparent that a lot of people are experimenting with new technologies in the classroom, and encountering a mixture of successes and challenges – and there’s a lot we can learn through sharing and discussing these experiences.

At the Learning Technologies breakfast on the second day, at which I was the special guest, attendees discussed the benefits and challenges of using new technologies. A competition to produce a digital overview of participants’ experiences of educational technologies in different ELT centres produced some informative multimedia entries using tools such as Knowmia, Tellagami and VideoScribe.

Technology was also a topic which surfaced in the context of presentations on other themes. In his plenary, English and Economic Development, David Graddol outlined his concerns over the economic rationalist basis for the English language development going on around the world. He pointed out that there are two narratives about the use of technology in the classroom – one is about empowering individual teachers to do more in the classroom; but the other is about big corporations convincing education ministries that students should be plugged into educational packages, which diminish the need for highly trained teachers. Corporations are now selling directly to parents as well.

Of course, not every presentation was about technology, but technology has become an increasingly present theme, mixed in – as it should be – with broader pedagogical, cultural and sociopolitical themes.

Connecting Australia & Asia

Asia Education Foundation National Conference
16th  17th June, 2014
Sydney, Australia

Hyde Park, Sydney. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

The Asia Education Foundation National Conference, under the title New World – New Thinking, opened with an overview of the importance of Australia’s relationship with Asia as we move into the Asian Century.

The official opening address was given by Scott Ryan, the Parliamentary Secretary to the Minister for Education. He indicated that the Federal Govt aims to raise the proportion of Year 12 students studying a language other than English from the current 11% to 40% within a decade, and he stressed the importance of initiatives like the New Colombo Plan.

This was followed by a panel which turned the conference theme into a double question: New World? New Thinking? Natsuko Ogawa, Hayley Bolding, Okhwa Lee and Gene Sherman spoke about the increased Asian presence in international settings and, more particularly, the national Australian setting, across areas as diverse as art, business, education and law.

In his insightful talk, Xi Jinping: Uniting the Tribes of Yan’an, John Garnaut, the Asia Pacific Editor for Fairfax Media, suggested that the Chinese economy is a complex outcome of personal interest, business interest and national interest, and that you need to understand politics to comprehend it. In a country where you can’t talk about politics, you talk about, and argue about, the past. A power vacuum developed around weak leaders like Hu Jintao and Jiang Zemin, with Xi Jinping emerging as a new, powerful leader. Contemporary Chinese history is complicated by citizen economic empowerment, the information revolution (like China’s microblogging services, where corruption is highlighted, forming a kind of virtual civic space where a physical civic space doesn’t exist, though the state is now clamping down on this), the laws of economics, universal values and fading revolutionary legitimacy. He argued that the key historical distinction which matters in current Chinese politics is that of the traditional rural red tribe against the urban white tribe. Xi Jinping’s real achievement has been to unite these tribes.

In her talk, Student-centred strategies in teaching Chinese pronunciation, Qianwen Deng outlined a number of strategies for helping students to learn about Chinese tones. In our talk, Multimodal stories: Languages and cultural exchange, Grace Oakley and I showcased the Australia-China Council-funded project we’ve been working on, where Australian and Chinese students are creating and exchanging digital stories. In his talk, Whole school Indonesian focus, Jonathan Peterson outlined four factors which have been important for building student numbers in languages in his school: continuity from primary to tertiary; in-school promotion; a link with an Indonesian community; and a whole-school focus.

Commitments elsewhere didn’t allow me to stay until the end of this conference, but it was great to spend a day in the company of more than 500 educators who see the importance of connecting Australia more closely with Asia as we advance further and further into the Asian Century.

New ways of looking at learning

iCTLT
9th  10th April, 2014
Singapore

Gardens by the Bay, Singapore. Photo by Mark Pegrum. May be reused under CC BY 3.0 licence.

From its opening, the iCTLT Conference set the stage for discussions of ICTs in education by integrating the work of Singa-porean students – which ranged from creating robots to creating animations – into the conference proceedings. Key themes which emerged over a range of plenaries, spotlight sessions and concurrent papers included the need for a shift of mindset to develop educational approaches relevant to students and their future in a rapidly changing economy and society; the need to focus less on standardised tests and to encourage creativity and entrepreneurship; and, of course, the need for educators and educational leaders to become, and remain, learners, in order for this to be achieved.

In the opening plenary, Never Send a Man to Do a Machine’s Job: The Role of ICT in Educational Transformation, Yong Zhao praised many aspects of Singapore’s education and economy, but suggested that there is room for improvement in areas like entrepreneurship and societal happiness. There is a negative correlation between high PISA scores and high entrepreneurship; likewise, there is a negative correlation between high TIMMS scores and high confidence and enjoyment. Contrary to the notion that US education is declining, he claimed that US education has always been in a bad state according to past reports and studies. However, the US is still here and still doing well, and has the most prosperous economy in the world; it scores higher on confidence and happiness than countries like Singapore which do well on standardised tests.

All curriculum materials, he suggested, are bets on what characteristics and qualities will be valuable in the future; you can get your bet right or wrong. We can start with the ‘Known Knowns’ that should be taken into account: Human nature – diversity, curiosity, creativity; The economy – changed; Information – everywhere; The world – Globalised. Schools do not only help people, they exclude people. If you are good at what a school wants, you are seen as gifted and talented; otherwise you will be seen as having special needs. Schools tend to funnel individual differences, multiple intelligences, cultural diversity, curiousity and passion into a defined set of skills seen as leading to employability.

But the economy is shifting dramatically, with many employees’ positions being lost to machines. Since the 1970s there has been growth in the service sector and the creative sector. The new world is going to be dominated by the creative class and the service class. Education has always been supposed to create the middle class; the new middle class is the creative class. But our schools, working on a sausage factory metaphor of producing employable skills, are not good at fostering creativity. Creativity only became widely discussed after the 1920s, prior to which time creative people were seen as troublemakers. Schools were and are designed to stifle creativity. Children come to school with high levels of creativity, but lose that over many years of schooling. We have gone from the age of necessity to the age of abundance. We consume choice – psychological, spiritual and cultural. Our schools can no longer discriminate against people; we need to accept that everyone can be useful in their own way.

There’s an interesting paradox – there are many graduating college students, but businesses are looking for talent they can’t find. The reason is that education has prepared employees; but what is needed is entrepreneurs. We need business entrepreneurs, social entrepreneurs, policy entrepreneurs, and ‘intrapreneurs’. If you need to be managed, you will not be a good entrepreneur. Entrepreneurs are good at seeing problems as opportunities; they are confident, passionate, and creative. Creativity, entrepreneurship, and unique talent are necessities. US schools are bad sausage-makers, which means that US schools kill creativity less successfully than Singaporean or other Asian schools.

We need to think about education not as something that fixes people’s deficits, but as something that enhances their strengths and their passion. We need to emphasise:

  • What: student autonomy;
  • How: Product-oriented learning;
  • Where: the global campus.

Schools, in brief, should present learning opportunities where students can carve out their own pathways.  ICTs in classrooms are often used for repetitive work that machines can do. Teachers will not be replaced by machines; we need to redefine our roles. Every child should be supported in developing their own strengths and becoming globally connected. Teachers should not be gateways, but rather curators of learning opportunities.

In his talk, Frameworks for Educational Technology: SAMR and the EdTech Quintet, Ruben Puentedura suggested that a first key question to ask is how our practice is changing as new technologies replace older technologies in the classroom, and a second is how the heart of what we are teaching changes with the new technologies. He outlined the 4 levels of the SAMR framework, indicating that as we progress towards higher levels, increasing improvement is possible in student outcomes. There is not so such thing as a bad level of SAMR, but there are greater opportunities at higher levels. Teachers can use a SAMR ladder to reach the higher levels.

He gave a detailed example of a SAMR ladder related to the development of vocabulary, drawing on the work of Bob Marzano, who recommended the following steps in learning vocabulary: Step 1: The teacher provides a description of the new terms; 2: Students restate them in their own way; 3: Students create nonlinguistic representations of the terms; 4: Students do activities that help them add to their knowledge of the terms; 5: Students are asked to discuss the terms with one another; 6: Students are involved in games that allow them to play with the terms. This is how this process might look when related to the SAMR model:

  • Substitution level: Students enter their own description of a term on a wiki (this is straight substitution).
  • Augmentation level: Students use a visual dictionary/thesaurus which presents a concept map of the term (this is a functional improvement over the use of a traditional paper-based dictionary or thesaurus).
  • Modification level: Students can find images and link them to the concept map from the visual dictionary/thesaurus.
  • Redefinition: Students create a digital comic using the images they have collected to tell a story, which is shared with and commented on by other students (this fulfils the last 3 of Marzano’s steps – doing activities, discussing with each other, and engaging in a non-trivial ludic exercise).

Puentedura went on to relate the SAMR model to the TPACK framework, indicating that it is important for teachers to keep CK, PK and TK in balance; by starting with any one of these, you lock out some possibilities. The key areas are the overlapping areas, e.g., PCK covers how a given technology makes a given pedagogical practice possible, such as social writing on a wiki. The key area when it comes to moving up the SAMR levels, notably from Augmentation to Modification, is PCK, because it’s important to think deeply about the application of pedagogical approaches. At the centre, TPCK comes together to create maximally effective types of teaching and learning, and it is essential to moving up to Redefinition level.

Puentedura then focused on the area of literacy and, based on a number of research studies, showed a measurable increase in effect size on student outcomes as we move from Substitution to Redefinition of tasks: 0.029 – 0.264 – 0.600 – 1.563. These are fairly representative effect sizes moving across the SAMR levels. In another study involving Algebra, with a shift from Substitution to Augmentation, there was an effect size of 0.2; while in a study involving Earth Sciences, with a shift from Augmentation to Modification, there was an effect size of 0.6.

Using the Horizon Reports, Puentedura has classified new technologies into 5 categories – social, mobility, visualisation, storytelling and gaming tools. Social tools include bookmarking, discussions, blogging, telepresence, RSS feeds, microblogging, wikis and filesharing. Mobility tools include those that help overcome the classroom/homework divide, with students using devices any time and any place, accessing contextually relevant information, and sharing learning. Visualisation tools help to make abstract ideas more tangible; there are visualisations of space (maps), time (timelines), concept maps, numerical data (interactive), and textual data (such as Wordle). Digital storytelling is about bringing together multiple media to make meaning; it could refer to image assembly, sequential art, moving images, interactive media or interactive fiction. Digital gaming can help inform learning – games are rule-governed systems, with conflicts or problems to resolve, that lead to quantifiable outcomes (here, he drew on a definition by Salen & Zimmerman).

He went on to suggest that 21st century skills can be useful design principles as we create lessons that maximise learning opportunities on the SAMR model and TPACK framework. 

In his talk, The Networked Leader, George Couros started with David Weinberger’s notion that ‘the smartest person in the room, is the room’; we learn a great deal through the power of connection. Nowadays, if you don’t understand what a Twitter handle or hashtag is, you are becoming illiterate, he suggested. The biggest shift for educators using technology is not a skillset, he said, it’s mindset. We constantly ask kids to think differently and grow; teachers have to be prepared to do the same. What is important is not the technology per se; it’s about relationships and learning. But students who are engaged in creating with technology outside the classroom may find themselves constrained to paper and worksheets inside the classroom. He ran through a number of myths:

  • Kids are lazy. The reality, he suggested, is that they’re bored; we should be creating a culture of engagement and empowerment rather than a culture of compliance.
  • Technology dehumanises. But technology can actually bring us together to accomplish amazing things.
  • Kids are narcissistic. But it may be that kids are reaching out, looking for someone to listen, for someone who cares.
  • New technology will replace face-to-face interaction. But people didn’t interact when they used old technologies like newspapers on trains; at least with today’s devices, people are connecting through them.

School leaders, he said, need to model – learn – humanise. We need to model for kids how to use social media platforms in positive ways. If we don’t post our own materials, we leave our online reputation up to others. By the time students leave school, it should be possible to Google them and find positive instead of problematic materials. He showed a school hashtag which is used by leaders, teachers and students on Twitter, so that good use of the medium can be modelled; a blog, where teachers and students can comment on what they’ve learned each day; and a school Instagram account, where students can record the growth of plants in the classroom over time. These are ways of helping kids begin to develop a positive digital footprint.

We also need to learn – “The world only cares about what you can do with what you know”, as Thomas Friedman pointed out. He presented numerous examples from YouTube to demonstrate that online, everyone’s a teacher, and everyone’s a learner. We can learn from our students, and they can learn from anyone in the world. Christ Anderson has spoken of “crowd accelerated innovation”, which requires radical openness. Finally, he suggested, it is important to humanise our online presence. To make meaningful change, you have to connect to people’s hearts before you connect to their minds. Leaders need to show themselves as human beings, and model that for students.

Ultimately, he concluded, the biggest games changer in education is to get an educator to think of themselves as an innovator – and to begin to make things change.

In his opening plenary on the second day, To Flip or Not to Flip, Aaron Sams indicated that getting students to prepare at home before coming to class, and then interacting in class, is a Flipped Classroom 101 model – it’s a starting point, and it sets teachers and students on the way to student-centred teaching, but we shouldn’t stop there. It’s not all that new pedagogically; there have been many other pre-teaching models, but we’re leveraging new media to do it. This allows students to do the easy work at home, and the hard work in class. Sams found that when following this model, students didn’t need all their in-class time for their work, so there was time to do more work at the higher levels of Bloom’s taxonomy. Class time became all about application, analysis, evaluation and creation. He realised that content isn’t as important as he had thought it was. Instead of having students coming to an educational institution to acquire content, we can have them come there to join a community of learning. The teacher’s role is not to deliver content, but to facilitate that community.

Video is a powerful way of delivering content, as shown by the amount of time we spend going to YouTube to learn how to do new things. It is possible to curate great content from the internet, but on the whole it is preferable for an individual teacher to create their own videos, because you have a connection, a social contract, with your students that no-one else has. You also understand their context much better. If all that mattered was content delivery, then yes, techers could be replaced by videos. However, there are other aspects of education: namely relationships and curiosity. If students watch your videos, you need to give them a reason to turn up to your class – you need to add value. It is important to balance content, relationships and curiosity.

In his second year of flipping his classroom, Sams moved to a mastery approach, based on the idea that not all students have to be engaged in the same work at the same time. But some students found the idea of needing to achieve near perfect scores on tests before moving on to be extremely frustrating. Sams then moved to a more inquiry-based learning approach. He discovered that students could learn the content this way, but it took a lot of preparation on his part. Rather than front-loading with content, he front-loaded with questions and inquiry; the content was available as a support when necessary. Now, his class was no-longer content-driven.

He then moved on to UDL – Universal Design for Learning. Students were told what they needed to learn, but they had the choice of whether to look at the textbook, the videos, or any other relevant sources. Students also needed multiple ways to demonstrate their learning; they were able to create videos, write songs, or design graphic novels to show their understanding. His next step was to move to PBL, or project-based learning. Here, students start with a project, and learn what they need as they go. With a project, you can start with creation on Bloom’s Taxonomy, with students accessing content – moving down the levels of the taxonomy – when they need to learn things along the way.

Sometimes, he suggested, teachers get too hung up on terminology. In many ways flipped learning is not all that new. He has now come up with a definition of flipped instruction. The whole model is predicated on the fact that direct instruction still has a place in learning. A lot of teachers feel locked into and controlled by content and standards – this will remain so until policymakers change their approach – but you can put that material in a video archive, and spend classroom time in other ways. All in all, it took Sams 6 years to get to his current version of flipped learning. With this kind of educational innovation, it will always be a case of two steps forward, one step back. Change of this kind is always challenging to realise.

He noted, too, that it is also possible to flip professional development, or staff meetings – don’t bring everyone to one room to tell them about decisions that are already made. Those can be communicated by email or video. Staff meeting time can then be devoted to discussion.

In the Rockmoon presentation about cutting-edge augmented reality technology in education, What Interactive Learning Trails Will You Create Next?, emphasis was placed on self-directed learning, authentic and experiential learning, and 21st century skills. Teachers are able to create their own learning trails for their students using a web-based design toolkit, Trail Shuttle, which does not involve any programming knowledge. There is also a mobile app for students, and a monitoring mobile app for teachers. Using the monitoring app, teachers can track students, view their device screens, and chat with them, and can also make last-minute alterations to trails as necessary. At the end, the system generates a report about each student which is available through the toolkit.

In his talk, New Technologies Old Behaviours: Incorporating Research and Safety in the Online World, UK Intelligence Officer Alan Earl from the Avon and Somerset Police, UK, indicated that young people are starting to leave Facebook and spreading their behaviour across multiple apps, like Instagram, Kik, WhatsApp, Snapchat, Whisper and so on. This is a constantly moving environment, where children are the early adopters. Teachers find themselves trying to teach children about online safety without understanding the tools that children are using. The issues are bigger than a term like ‘e-safety’ sounds. It’s about online lives and reputations. The message has to be balanced between positives and negatives, risk and actual harm, and filtering and dialogue. Safety has to be embedded within digital literacy.

Earl reported on an initiative called Digital Literacy & Citizenship, created in conjunction with Commonsense Media and tailored somewhat to the UK context. This has resulted amongst other things in a set of learning descriptors for different age groups, attached to resources and lesson plans. There’s a need for a holistic approach, he suggested, with online safety being taught across the curriculum. He also described 360 Safe,  an e-safety self-review tool for schools, and Online Safety, a tool for assessing children and families, which can be used by social workers or educators. 

All in all, the conference was a wide-ranging exploration of the current state of technology use in education, with an emphasis less on the technology itself than on big picture issues of pedagogy, education and society. This, indeed, is a perspective, or set of perspectives, towards which more ed tech conferences should be shifting.

Centre of the mobile world

Mobile Learning Week
17th – 21st February, 2014
Paris, France

The Eiffel Tower across the Seine, Paris. Photo by Mark Pegrum, 2014. May be reused under CC BY 3.0 licence.

The third UNESCO Mobile Learning Week brought together a global spread of views and insights into mobile learning from a variety of locations, institutions and projects – making Paris the centre of the mobile learning world for a whole week. It began with a series of interactive workshops on Monday, followed by the Mobile Learning Symposium on Tuesday and Wednesday, which was opened by the Director-General of UNESCO, Ms. Irina Bokova.

In the first plenary, 21st Century Learning by design, Chen Keen Tan from Crescent Girls’ School in Singapore spoke about the role of technology in connecting people to each other, to ideas, and to innovation, and empowering young people to do more than to consume – namely to create. Technology, she suggested, promises personalisation, empowerment, anywhere anytime learning, and blended learning. But, she went on to say, the promise is not the problem – the problem is how to go about reform. We often underestimate implementation, impose it in a top-down way, and have insufficient leadership capacity building. This leads to a vision/reality disconnect. Teachers have to deal with the daily realities of classrooms and the concerns, constraints and challenges of teaching. We need to show teachers how to get from the promise to the expected student outcomes. Often there are one or two innovative teachers in every school, but the challenge is to empower all teachers in all schools to use technology effectively. Effective professional development involves active practice and collaboration. She recommended the use of the 21CLD framework, which identifies six dimensions for 21st century learning, and can be used by teachers when they are designing learning experiences for their students. Technology, she said, comes in at the end of the design process, not at the start. Ultimately, we should end with the promise of technology, which comes in naturally to support learning in the classroom. Elements that should change in 21st century design include:

  • Student engagement in knowledge building;
  • Student ownership of learning;
  • Student control vs teacher control (this, she suggested, is a kind of teacher ‘remote control’ – the students feel in control, but actually the teacher is in control through the design process);
  • Student empowerment.

In the second plenary, Mobiles for teacher development: Findings from UNESCO field projects in Mexico, Nigeria, Pakistan and Senegal, David Atchoarena from UNESCO spoke about mobile phone-based teacher training projects in these four countries.  In Mexico, the focus was on enhancing the teaching practice of primary school Spanish language teachers working with students who speak an indigenous language at home – the approach involved the use of the Nokia Education Delivery (NED) platform and a mobile blog, where teachers shared videos of their lessons. In Nigeria, the focus was on supporting the pedagogical practice and content knowledge of primary school English language teachers – the approach involved the Nokia Life+ platform, where teachers received weekly tips. In Pakistan, the focus was on developing the professional practice of female early childhood education teachers working in rural areas – the approach involved the NED platform, where teachers received videos along with multiple choice questions. In Senegal, the focus was on improving the teaching of science and maths in primary schools – the approach involved the Nokia MoMath platform along with a Moodle-based administration platform; lessons designed by teachers were checked, then uploaded to the MoMath platform. A key finding across these projects was that in a resource-scarce setting, mobile enhances teachers’ access to relevant teaching content and develops their content knowledge. Another finding was that as an easier-to-use device, mobiles remove the barrier to teachers’ ICT skill development. It was also found that students are ready for the next generation of learning, while teachers and principals are more hesitant.

Lessons learnt included: the difficulty of initial teacher training should be toned down and its duration prolonged; ongoing support needs to be planned in advance and mobiles should be used for regular coaching; content development should not be under-invested and the development strategy should be assessed; large-screen phones are appropriate for teachers (and projection is necessary for students); and teachers should  be supported in connecting through multiple local networks.

In his talk, Faculty development, 2019: A futurism exercise, Kyle Dickson spoke about getting faculty to see themselves as digital creators and storytellers, rather than starting with the technological tools. He described a training programme at Abilene Christian University where faculty learned about digital photography and digital storytelling (which, at its essence, is about media literacy).  This kind of training can be entirely delivered on mobile devices in the field. He concluded by saying that great storytellers have something to teach us about faculty development – it’s not just about learning about the technology as fast as possible, but intrinsically motivating participation through the focus on narrative. Like great storytelling, education takes time, stress and tension, and is less about the student replicating the teacher than about finding his or her own voice.

In his talk, The culturally-aware curricular and technology intervention (CACTI) model, George Saltsmann discussed the importance of sensitivity when transplanting best practices with technology from one culture into another. It is important that educators do not inadvertently destroy the cultures they are setting out to assist and protect. UNESCO promotes the idea of ‘intangible cultural heritage’, which it is essential to safeguard. What does it mean when we bring the internet, with the dominance of English, to Africa through mobile devices? We need to ask questions about the local culture, what best design practices are, what existing local resources can be used, how we can work collaboratively and give all partners a voice, how we can adapt plans based on iterative feedback and partnership, how we can evaluate the effectiveness of interventions, and how we can share successes with all stakeholders.

In their talk, Using SMS to support the professional development of school principals/headteachers in Ghana, Louis Major and Sue Swaffield spoke about the Leadership for Learning (LfL) Ghana programme, which has been running since 2009, and aims to improve school principals’ leadership capacity in order to enhance the quality of learning and teaching. SMS messaging has been identified as a way to sustain engagement and maintain fidelity to the LfL principles. It will take the form of group messaging, initially with 10 SMS groups, each consisting of 10 headteachers and moderated by a facilitator. Research will be conducted to reveal the effectiveness and implications of the use of this group SMS model. It could potentially be scaled up in the future, or used in other contexts, if it is successful. Sustainability will be a key issue, and will be considered from the outset.

In her talk, Mobilizing the middle kingdom: Teacher-led mobile learning in a Chinese high school, Na Liu spoke about mobile learning at Beijing Royal School (BRS). Mobile learning allows more collaborative work and more connections between subjects; DropBox serves as a hand-in folder, while WeChat allows constant teacher-student contact. Student learning has become more personalised, with students being able to study anywhere, and they have a sense of belonging to a global community of digital learners as they collaborate with students in South Africa. The school takes a flipped approach, with students able to download texts and videos before class, allowing more time in class for discussion and group work. All in all, mobile learning has been very empowering for students, who some of the time can teach each other as well as the teachers. Quantifiable successes have included the fact that BRS mobile learning students’ SAT reading and writing scores have gone up, and they are spending more than an hour a week reading in English.

In the plenary panel discussion, Teachers and mobile learning: Voices from the ground, moderated by Mar Camacho (Brazil), teachers from four countries – Na Liu (China), Nassirou Oumarou Maman (Niger), Erkan Taskaya (Turkey) and Emelie Ohm (Sweden) – discussed the use of mobile technologies in their varying locations, providing a range of insights into the potential of m-learning around the world.

On the second morning of the Symposium, in a plenary paper entitled Mobiles for reading: Findings from two soon to be published UNESCO reports, Mark West outlined recent research on mobile readers. There are still 774 million illiterates in the world, he noted. The key findings about the use of mobile readers included:

  • Most mobile readers are male;
  • Women spend far more time reading on mobiles than men;
  • Mobile reading positively impacts children (one in three survey participants said they read to children, so mobile reading has a ripple effect; many mobile readers are in fact teachers);
  • Mobile reading appeals to (and can benefit) neo-literate and semi-literate adults and adolescents;
  • Among the core barriers to mobile reading are a lack of relevant content and poor connectivity.

In the presentation, Lessons learned from an open multimedia professional development programme to support interactive teaching using mobile technology in sub-Saharan Africa Sara Hennessy and Bjoern Hassler spoke about teacher development in Zambia. It is important, they suggested, to focus on three key elements: interactive pedagogy, open educational resources, and digital technology. They noted that connected/disconnected is a false dichotomy, since the reality is variable connectivity everywhere, whether in Europe or Africa.

In my own talk, How can we balance affordability and affordances in the design of mobile pedagogy?, I discussed three types of mobile learning:

  • when the devices are mobile;
  • when the devices and the learners are both mobile;
  • when the devices, the learners and the learning experience are all mobile;

followed by three agendas for mobile learning:

  • transforming teaching & learning;
  • developing 21st century skills/digital literacies;
  • social justice.

I argued that depending on the type of mobile learning, and the agenda for mobile learning, there will be different levels of affordability of the devices, connected to different levels of affordances for learning. For the most part, affordability and affordances are inversely related. Designing the optimal kind of mobile learning for our students in our own context always involves carefully balancing up affordability and affordances.

In the talk, The digital learning transition MOOC for educators: Exploring a personalized and scalable approach to professional development (co-authored with Mary Ann Wolf), Glenn Kleinmann argued that personalised, accessible, effective, scalable PD is necessary for educators, and asked whether educational MOOCs (termed MOOC-Eds) can be used for this purpose. He described such a MOOC-Ed which is oriented around the principles of:

  • self-directed learning;
  • peer-supported learning;
  • case studies and authentic projects;
  • blended learning.

In the paper, Changing the role of teachers by integrating mobile technology in a rural school in Zimbabwe: A reflection in light of UNESCO policy guidelines, Urs Grohbiel and Christoph Pimmer discussed an iPad project in a secondary school in rural Zimbabwe, designed to address a lack of teaching materials and qualified teachers. They examined the project in light of UNESCO’s mobile policy guidelines, which they suggested are a very useful framework for thinking about the implementation of mobile learning projects.

In her paper, The mEducation Alliance: Scaling technology in education investments through international collaboration, Cecilia Martins indicated that investment in technologies for education must involve: learning from our failures, considering the impact on learning outcomes, and considering whether it is cost-effective, sustainable and replicable. The mEducation Alliance brings together a wide range of organisations working in the educational technology space. It is important that different organisations work together and learn from each other’s successes and mistakes, but that projects can still be tailored to local conditions and contexts. She went on to discuss key elements of a collective agenda:

  • Community engagement;
  • Respectful partnership;
  • Sharing challenges and opportunities;
  • Access to quality education for all;
  • Strategic rationale for policy makers;
  • Promoting social inclusion for economic growth.

mAlliance activity highlights include convening multi-stakeholder partnerships, catalysing research, catalysing partnerships, and sharing knowledge and learning. Future aims include setting up an ICT4E Evaluation Fund to conduct rigorous evaluation of projects.

In the paper Promoting 21st century citizenship for and with ICT: Current initiatives from Bangkok (co-authored with Ichiro Miyazawa), Jonghwi Park outlined two important initiatives from UNESCO Bangkok, which serves 49 countries in the Asian region. The first initiative involves fostering digital citizenship through safe and responsible use of ICTs, and the second takes the form of a mobile app for disaster risk reduction education. There is a big digital divide among the ASEAN countries when it comes to computers, but not so much when it comes to mobile devices. Opportunities and risks for children go hand-in-hand. Thus it is important to educate children about the dangers of overuse of ICTs; risks inlcude cyberbullying, health/addiction, unethical use, and so on. Among ASEAN countries, only Singapore and Malaysia have systematic programmes in this area, hence the need for the first initiative on fostering digital citizenship.  The second initiative has produced ‘Sai Fah’ (‘The Flood Fighter’ in Thai), a mobile app on flood risk reduction, which is available to download. It takes the form of a game with before/during/after flood stages.

In the final plenary session of the Mobile Learning Symposium, entitled Emerging trends and new technology, an international panel talked about current and future developments in mobile education. The feeling was that education is already being transformed by new technologies, but that there is much more to come. It was suggested, both by panel and audience members, that there is a need for more teacher training, within a more holistic approach drawing in all stakeholders. At the end, panel members were asked to identify one or two key trends of coming years; the themes mentioned included: increasing use of mobile devices in combination with other technologies; social learning; comprehensive pre-service and in-service professional development for teachers; and necessary policies for guiding electronic content and analytics. The symposium was then closed by Francesc Pedro, Chief of Section, UNESCO.

The Mobile Learning Week concluded on the Friday with a Research Track chaired by John Traxler, where a series of moderated panels addressed key issues in mobile learning research:

  • Pilots, Projects and their Data (moderated by myself);
  • The Role of Research and of Researchers (moderated by David Parsons);
  • From Evidence to Priorities (moderated by Helen Keegan);
  • Participants, Stakeholders and Ethics (moderated by Alex Tyers);
  • Research-informed Research Priorities (moderated by Nicole Kendall);
  • Programmes, Monitoring and Evaluation (moderated by Dan Wagner);
  • Dissemination, Publication and Symposia (moderated by Purna Shrestha).

Unfortunately I had to skip the final two panels in order to get to the airport in time for my flight back to Australia, but I’m looking forward to catching up on what I missed in the summary publication which will appear in due course.

While it is difficult to pull out a clear set of key themes from reports of so many diverse projects and practices over the course of a whole week, it’s clear that there is a great deal of vitality in mobile learning around the world. Mobile teaching and learning practices are continuing to develop rapidly, along with an emerging body of research disseminating findings about successes and challenges encountered to date, and sketching out elements of best practice. UNESCO fulfils a very important role in providing a unified global platform for beginning to integrate our insights into mobile learning.

Changing language, changing learners, changing teachers

AILA 2011: The 16th World Congress of Applied Linguistics
Beijing, China
23-28 August, 2011

One of the major themes running through the 16th AILA Congress was the relationship of new technologies to language teaching.  Over the course of six days, presenters from around the world discussed changing teacher training, changing  teaching, and changing language – especially the growing importance of digital literacies.

Changing teacher training

In their presentation Language teacher education: Developments in distance learning, David Hall and John Knox reported on an investigation into institutional, teacher and student views of LTED (Language Teacher Education by Distance). Those surveyed believed there are numerous advantages of LTED, including:

  • flexibility/accessibility (approx. 70%)
  • situated learning (approx. 23%) (in particular the theory/practice interface when teachers study while working)
  • learner control
  • diversity of the student cohort
  • financial issues for students
  • interaction & mediation of discourse (you can take time to respond, e.g., in asynchronous discussion)
  • learner responsibility
  • employability

In short, the old advantages of LTED remain (such as flexibility and situated learning), but new advantages (such as diversity of the cohort and mediation of discourse) are expanding as technology breaks down barriers of time and space. Hall and Knox argued that both face-to-face and distance learning have particular affordances and advantages that in some ways balance each other out.

In her paper The development of language teachers’ expertise in exploiting the interactive whiteboard towards a socio-cognitive approach to computer-assisted language learning, Euline Cutrim Schmid noted that there is some concern that interactive whiteboards (IWBs) can be used to enhance teachers’ control of the learning environment, thereby promoting more traditional transmission or behaviourist educational approaches.

According to Warschauer (2000: 57), a socio-cognitive approach to electronic language learning activities should:

  • be learner-centred
  • be based on authentic communication
  • make some real difference in the world
  • provide students with an opportunity to explore and express their evolving identity

The question is whether and how teachers can be encouraged to use IWBs to support this kind of approach. Cutrim Schmid presented a case study of a language teacher who moved from a teacher-dominated stage of IWB use where:

  • the teacher focused mainly on form and controlled practice, and overgeneralised the use of the IWB to the whole lesson, doing most activities with a full-class focus (but she felt dissatisfied with students’ level of activity)
  • the teacher delivered authentic multimedia-based input (but she realised that students’ fascination for multimedia materials didn’t necessarily correlate with effective language learning)

to a learner-centred stage where:

  • students had an opportunity for co-construction of knowledge (where the equipment was not the main focus but was used as necessary to support language-based tasks, and where the IWB was used as a platform to show student-produced web 2.0 materials as well as being used by students themselves for presentations)
  • students had an opportunity for self-expression

The teacher developed important CALL competencies as she came to understand the strengths and limitations of the technological options, and to make informed judgements on the suitability of the tool for the task.

Cutrim Schmid concluded that IWBs can present a threat to communicative language teaching, especially as the acquisition of new competencies doesn’t occur automatically.  There is a real need for teacher development in this area, based on a sound theoretical basis and an examination of pedagogical practice.

In a talk entitled Web 2.0 for teaching and learning: Professional development through a community of practice model, Christina Gitsaki reported on a PD programme developed for  English teachers in the UAE to help them integrate web 2.0 into their teaching within a laptop programme.

The results of an initial investigation had shown that teachers reported a high level of confidence with emailing, word processing, accessing a VLE, etc, but made little use of web 2.0 and were in fact concerned about students accessing web 2.0 on their laptops, especially social networking sites. Students reported that the activities they wanted to do with the laptops were very different from what teachers did with them – they wanted to engage in more creative and collaborative activities. In other words, the way teachers were using laptops in the classroom did not reflect students’ online socialising and learning in their own time.

A PD programme, underpinned by a community of practice model, was set up to give teachers greater awareness of web 2.0 and how to use it pedagogically. It was based on the following cycle of learning:

  • Introduction to new idea
  • Reflection & interaction
  • Challenges & negotiation
  • Outcome: Adopt, Adapt, Abandon

Tools covered in Semester 1 included Edmodo, Flickr, Google Docs, Mindmeister, MyPodcast, VoiceThread, Xtranormal and YouTube, and in Semester 2 they included Photopeach, Dipity, OurStory, Prezi, Glogster and Comic Life.

Teachers found the community of practice approach valuable. They learned about web 2.0 tools, tried them out, and collaborated with colleagues on how to use them in the classroom. The more confident teachers actually tried the tools with their students and were able to report to colleagues on their experience.

Changing language teaching

In his talk The impact of digital storytelling with blended learning on language teaching, Hiroyuki Obari argued that digital storytelling can improve student autonomy as well as proficiency in English.  He observed that digital storytelling “merges the traditional art of storytelling with the power of new technologies” and can promote linguistic as well as paralinguistic skills in students. Through digital storytelling, students practise rhetorical skills as well as technological skills, with technology becoming an “imagination amplifier”.  Assessment of students’ English following the introduction of digital storytelling into his classes resulted in improved scores, and most students agreed it was useful in learning EFL.

The symposium Computer-assisted language learning and the learner consisted of a number of papers (by Hayo Reinders and Sorada Wattana, Bin Zhou, Hiroyuki Obari, and Mirjam Hauck) examining the effects of CALL on student learning. In the presentation The effects of games on interaction and willingness to communicate in a foreign language, Hayo Reinders and Sorada Wattana argued that, given the positive effects of gaming on classroom interaction and language production, we should appropriate gaming software for pedagogical purposes (rather than the other way round). The paper concluded with the following recommendations:

  • Do not let applied linguists mess up game design.
  • Do build on existing non-educational games as ecologies in their own right.
  • Do gather evidence of game language use and attitudes to learning.
  • Do make links between formal and non-formal learning.

In his paper Students’ perspectives of an English-Chinese language exchange programme on a web 2.0 environment, Bin Zou described a web 2.0-based programme for learners of English in China and learners of Chinese in the UK. Wikispaces was the platform chosen for students in these two groups to interact with each other around topics of common interest. The History function of the wiki allowed students to easily identify corrections made to their texts by the native speakers of the target language, though some students preferred to upload Word documents containing the corrections. Overall, wikis were found to be a useful and motivating platform for language education.

In his paper Integration of technology in language teaching, Hiroyuki Obari argued that social learning is the key trend of coming years. Open Educational Resources, he suggested, will be a big part of it. He noted that mobile technologies can be used to support lessons in a number of ways; for example, announcements and information about words and phrases can be sent to language students on mobile devices while they are commuting. Digital storytelling, he suggested, is also a very useful tool which allows students to demonstrate creative thinking, construct knowledge, and develop innovative products. Social learning and blended learning, he concluded, can both help students improve English proficiency and IT skills, while fostering autonomous learning.

In her paper Promoting teachers’ and learners’ multiliteracy skills development through cross-institutional exchanges, delivered at a distance by Skype video, Mirjam Hauck reported on two empirical case studies of a task-based telecollaborative learning format.  She argued that it is important for both teachers and learners to develop multimodal communicative competence, as defined by Royce (2002), and showed Elluminate as an example of a multimodal communicative environment. There is an “orchestration of meaning” in multiple modes online. It is important, she suggested, that language teachers design tasks that oblige learners to make use of multiple modalities online.  She quoted Hampel and Hauck (2006) on the need to promote the kinds of literacy required to use new democratic learning spaces to their best effect.

Changing language: New literacies

In introducing the Digital futures symposium, David Barton suggested that literacy studies research is a good lens for looking at language and new technologies. In his own paper, Creating new global identities on the web through participation and deliberate learning, he stressed that literacy studies research sees literacy as a social practice. With the advent of web 2.0, there are new spaces for writing (with writing becoming more and more important), including multilingual writing. There are also new spaces for learning.

His paper focused in particular on the photosharing site Flickr. He suggested that a typical Flickr page involves a number of different writing spaces: textual description, discussion, tags, etc. He reported on a study of Flickr use conducted collaboratively with Carmen Lee. New multilingual encounters occur online – such as when a Chinese person learning English in Hong Kong discusses photography with Spanish speakers elsewhere in the world. Comments may be left on photos in different languages.

He noted that many Flickr users write about learning, even though it’s not predominantly a learning site. He spent some time discussing ‘Project 365’ (in which people take one photo a day for a year), where it is very noticeable that many people refer specifically to learning. These are, he suggested, “deliberate acts of learning”. He listed the following key characteristics of Project 365:

  • it’s social
  • deliberate acts of learning
  • discourse of self-improvement
  • it’s life-changing (people are not just learning about photography but about life; learning, he suggested, should be life-changing)
  • vernacular theories of learning (where people present their own views of how learning takes place)
  • reflexive writing spaces
  • a passion (something, he argued, that is often left out of theories of learning)

My own paper was part of the symposium Enhancing online literacies: Knowledge and skills for language students and teachers in the digital age, organised by Regine Hampel and Ursula Stickler from the Open University. As part of this symposium, papers were delivered by myself, Linda Murphy, Aline Germain-Rutherford, Cynthia White, Hayo Reinders and Sorada Wattana, and Regine Hampel and Ursula Stickler. Paper summaries, reference lists and links can be found on the E-language Wiki.

In the opening paper, Digital tools and the future of literacy, I argued that our communication landscape has shifted dramatically in a few short years. New web 2.0 and related tools, ranging from blogs, wikis and podcasts to social sharing services, social networking sites and virtual worlds, are having an increasing impact on our everyday lives – and our everyday language and literacy practices. It’s more crucial than ever for language teaching to encompass a wide variety of literacies which go well beyond traditional print literacy.

I focused on four specific digital literacies of particular relevance to language teachers and students: multimodal (multimedia) literacy, information literacy, intercultural literacy, and remix literacy. I showed how language teachers can incorporate elements of each into their everyday classroom activities. I concluded that combining traditional print with multimodal, information, intercultural and remix literacies can make the language classroom much more dynamic – and much more relevant to our students’ future lives and future uses of language.

In her paper Tutor skills and qualities in blended learning: The learner’s view, Linda Murphy argued that the difference between distance learning and regular learning is breaking down, thanks to the arrival of new technologies.  The top-ranking important skills for online language tutors, as viewed by students in a 2011 study conducted at the OU, were:

  • native/near native speaker competence (due in part to a need for cultural input)
  • teaching expertise in supporting grammar and pronunciation development
  • strong emphasis on affective dimension: approachable, enthusiastic, encouraging, fostering group participation with confidence, catering for differing needs and styles
  • well-organised, focused use of contact time
  • competent IT users
  • prompt responses and awareness of support systems

In a previous study conducted in 2008, IT skills had not been listed in the top five most important skills, but by 2011, 20% of respondents mentioned IT skills. The idea of IT also overlaid many of the other tutor skills mentioned in student comments.  She concluded by suggesting that teaching online is not so much about adding to one’s repertoire as transforming one’s practice for the online context.

In her paper Preparing our students for the intercultural reality of today’s online learning spaces, Aline Germain-Rutherford focused on intercultural issues. She opened with a quote from Edgar Morin, who argues against inadequate, compartmentalised learning and in favour of learning “about the world as world” in its contextual, global, multidimensional and complex reality. She referred also to Reeder, Macfayden, Roche & Chase’s (2004) description of culture as ‘negotiated’ rather than ‘given’.

Our job as language teachers, she suggested, is to design learning environments where students can co-create linguistic and cultural content through their collaborative contributions to blogs, wikis and social networking platforms. She recommended Henderson’s (2007) model of E-learning Instructional Design, which is centred on epistemological pluralism and is designed to help raise students’ awareness of cultural diversity as they engage in co-construction of a learning space where multiple cultural contexts are made visible and debatable.

In her paper Online academic literacy within user-generated content communities: Connections and challenges, Cynthia White started with the new literacies position, which sees literacy as a social practice.  There is of course a need to switch practices between different contexts. She referred to Kern (2006), who suggested that the internet has complexified the notion of literacy by introducing multimedia dimensions and altering traditional discourse.

She described a telecollaborative project involving students from Germany and New Zealand, where they interacted online, e.g. collaboratively writing on a wiki, as well as making use of tools like Facebook and YouTube which they themselves introduced.  She explored how students practised language and negotiated meaning in examining the relationship between German and New Zealand/Maori culture.  She finished with a number of questions, including:

  • What are the dimensions of literacy as social practice in web 2.0 telecollaborative projects?
  • What is the intersection between intercultural literacy and online literacy?

In the paper Incorporating computer games into the EFL classroom, Hayo Reinders and Sorada Wattana focused on gaming literacy and asked how, as teachers, we can move from an entertaining to an educational use of games. Key learning principles present in many games include:

  • the active, critical learning principle (gaming environments are about active and critical, not passive, learning)
  • the psychosocial moratorium principle (it’s OK to make mistakes and learn from them)
  • the practice principle (learners get lots of practice which is not boring and where they experience ongoing success)

However, language learning through games is not yet well developed. Many online language games do not really exploit the capabilities of the digital medium, but essentially reproduce offline activities.

The paper reported on an experiment conducted in Thailand, where students were able to communicate in English in a copy of a commercial gaming environment. It was found that students had a greater willingness to communicate in online gaming than in the classroom.  It was also found that students produced a greater quantity of language in the gaming environment compared to the face-to-face class.

In the concluding symposium presentation, Transforming teaching: New skills for online language learning spaces, Regine Hampel and Ursula Stickler focused on teachers and how they can transform the spaces that exist online into learning spaces. Referring to their previously developed skills pyramid for online language teachers, they pointed out that the two base layers have to be taken for granted nowadays, as teachers can’t operate online without them, but the higher level skills still need to be developed.

Some of the key literacies for students are:

  • Basic literacy
    • technical competence with software
  • Multimodal literacy
    • dealing with constraints and possibilities of the medium
    • having basic IT competence
  • Linguistic and inter-/multicultural literacy
    • facilitating and developing communicative competence
    • online socialisation
  • Remix literacy
    • own style
    • creativity and choice

Online learning spaces allow:

  • blending of environments – beyond time, space, and pace (making learning flexible)
  • individualised learning (making learning relevant)
  • authentic communication (making learning real)
  • collaboration (making learning interactive)
  • online telecollaboration (making learning multi/intercultural)
  • creativity and choice (making learning fun)

Of course, as they stressed, there is still a need for negotiation of a number of aspects of learning spaces.  Future developments, they suggested, should include the development of new pedagogies; online communities of practice; institutional training; and curriculum planning.

Conclusion

Overall, the AILA Conference provided lots of food for thought for anyone working in the overlapping areas of language teaching and new technologies. It will be interesting to see how both teaching and technologies have continued to develop when the 17th AILA Congress takes place in Brisbane in 2014. Watch this space …

International connections

GloCALL
Hotel Ciputra, Jakarta, Indonesia, 8-9 November 2008

This year’s GloCALL Conference focused on Globalization and Localization in CALL, bringing together presenters and participants from a wide variety of countries to discuss their shared interest in the broad – and expanding – field of computer-assisted language learning. We spent two intensive days in the Hotel Ciputra, many floors above the busy, traffic-filled streets of the Indonesian capital, sharing international, national and local perspectives on technology-enhanced communication and collaboration, much of it facilitated by web 2.0 tools. Key themes included the fostering of collaboration and growth of community through CALL, and the vast range of CALL manifestations, each of which may be appropriate to different students indifferent contexts. There was a notable focus on the use of audio and/or video in conjunction with blogs, e-portfolios, digital storytelling, podcasting and m-learning.

Blogging was the focus of Penny Coutas’s session, Blogging for learning, teaching and researching languages, in which she demonstrated the principles behind blogging in an interactive paper-based exercise, before going on to outline the uses of blogs for learners, teachers and researchers. She stressed that the value of blogs lies as much in the interactions and community building that go on around them as it does in the actual blog postings themselves.

Podcasting was the focus of Wai Meng Chan’s plenary, Harnessing mobile technologies for foreign language learning: The example of podcasting. After reviewing the literature on podcasting, he described a research project conducted at NUS, which showed very positive overall student reactions to podcasting. He noted that podcasting can lead to a great variety of different kinds of language practice.

My own talk, entitled Web 2.0: Connecting the local and the global, discussed the ways in which a variety of web 2.0 tools, including blogs, wikis, rss, podcasting, vodcasting and virtual worlds, can be used to connect the local and the global as part of the language learning process. These tools can help students not only to learn language, but also to begin to develop the local and global linguistic affiliations which are so important for today’s citizens.

There is continued interest in the area of e-portfolios, complemented by rapidly growing interest in digital storytelling, as reflected in a number of talks and workshops. Debra Hoven, in a paper entitled Digital storytelling and eportfolios for language teaching and learning, spoke of digital stories, whether collaborative or individual, as a valuable mode of communication. She noted that digital stories can be used for reflection, sharing, presentation, showcasing knowledge or skills, and can even function as part of or in conjunction with e-portfolios. Typical goals may include improvement of L1 and L2 literacy as well as multiliteracy skills, (re-)connecting with family, culture and traditions, and intergenerational communication. They can be a means of expression, an avenue of creativity, a way to make the mainstream curriculum more meaningful, and can help L2 learners to find their own voices. They are, ultimately, about language for real purposes and real audiences, involving practice in the following areas:

  • writing/scripting (grammar, vocabulary, syntax, genre, register, audience, interest)
  • communicating a message
  • organising ideas

The notion of community was also stressed by Peter Gobel in his paper, Digital storytelling: Capturing experience and creating community. He described a pilot project conducted with Japanese learners of English from Kyoto University, who were asked to create digital stories about key experiences on overseas language learning trips from which they had recently returned.

A number of language areas were involved:

  • topic choice – focus
  • narrative awareness – voice and audience
  • organisational skill – expression of ideas
  • mixed media (created and found objects)

In addition, students required scaffolding in multimedia and digital composition skills. Overall benefits of the exercise included:

  • debriefing after the trip
  • creating a database (to be consulted by future students travelling overseas)
  • reflection on learning experiences
  • comparison and sharing of experiences
  • creating a social network of shared experiences

There is also continued and even growing interest in open source software such as Moodle (which was covered in a number of presentations) and Drupal, as well as other freeware which can be used in language teaching. John Brine, in a paper entitled English language support for a computer science course using FLAX and Moodle, outlined developments around the New Zealand Digital Library Project run by the University of Waikato, with particular focus on the Greenstone Digital Library and the FLAX (Flexible Language Acquisition) Project, which allows language exercises to be created based on freely available material drawn from web sources such as Wikipedia and the Humanity Development Library. There is now a prototype version of a FLAX module for Moodle, which allows students to collaborate on language exercises.

Phil Hubbard’s plenary focused on the need for Integrating learner training into CALL classrooms and materials. He argued that CALL can give students more control over – and thus more responsibility for – their own learning, but that they are generally not prepared to take on this responsibility and so need training in this area. Reiterating the learner training principles he outlined at WorldCALL 2008, he concluded that it is not just the technology that matters; nor is it just a case of how teachers use the technology; rather, it is important to train learners to use it effectively. In his paper, entitled An invitation to CALL: A guided tour of computer-assisted language learning, he introduced the online site which underpins his own teacher training course, An invitation to CALL.

In her plenary, Individuals, community, communication and language pedagogy: Emerging technologies that are shaping and are being shaped by our field, Debra Hoven suggested that rather than using multiple, slightly different terms to describe different aspects of language learning with technology, we should work with one main term (such as CALL) to maintain cohesion in the field. She went on to argue against chronological classifications of CALL which, she said, do not really capture what people are doing with the technology. She proposed her own six-part model to capture the main roles of CALL:

  1. Instructional/tutorial CALL (language classroom applications, sites such as Randall’s ESL Lab)
  2. Discovery/exploratory CALL (simulations, roleplays, webquests)
  3. Communications CALL (CMC involving language for real communication purposes)
  4. Social networked CALL (blogging, microblogging, photosharing, SNS and social bookmarking)
  5. Collaborative CALL (notably wikis)
  6. Narrative/reflective CALL (digital storytelling and e-portfolios)

It became apparent in a number of talks that, while educators around the world share similar interests and concerns with the use of technology, there are also important geographical differences. In his opening plenary, entitled CALL implementation in Indonesia – Yesterday, today and tomorrow, Indra Charismiadji explained that obstacles to use of recent educational technologies in Indonesia include technological issues such as lack of hardware, software and internet connectivity; policy issues such as governmental and institutional support for behaviourist pedagogical approaches; teachers’ resistance to change; and a general lack of computer literacy. Computer-based teaching (which fits with a transmission pedagogy where the teacher remains in control) may represent a first step towards broader adoption of more recent e-learning approaches and tools.

All in all, it was fascinating to compare CALL perspectives and experiences, noting some differences but also the considerable similarities in educators’ interests around the world.

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