Asking the big questions around online learning

Posted on October 16, 2017 by Mark under M-learning

ICDE World Conference on Online Learning
Toronto, Canada
16-19 October 2017

New City Hall, Toronto, Canada. Photo by Mark Pegrum, 2017. May be reused under CC BY 4.0 licence.

The ICDE World Conference on Online Learning, focusing on the theme of “Teaching in a Digital Age – Re-thinking Teaching and Learning”, took place over four days in October, 2017. Like at other recent large technology conferences, it was interesting to see increasing recognition of the broader sociopolitical and sociocultural questions in which online learning is embedded, as reflected in many of the presentations. Papers were presented for the most part in groups of three or four under overarching strands. Short presentation times somewhat restricted the content that speakers were able to cover, but each set of papers was followed by audience discussion where key points could be elaborated on.

In his plenary presentation, edu@2035: Big shifts are coming, Richard Katz referred to Marshall McLuhan’s comment that “we march backwards into the future“, meaning that it is very difficult for us to predict the future without using the past as a framework. He went on to speak of Thomas Friedman’s framework for the future involving six core strategies – analyze, optimize, prophesize, customize, digitize and automize – in which, Katz suggested, all companies as well as all educational institutions need to be engaged. He suggested we may need to consider wild scenarios: could admission to colleges in the future be based not on performance tests but on genotyping? The gap between technology advancement and socialisation of technologies is widening, he stated.

As we look to the future, we have some choices in post-secondary education: avoid the topic; paralysis by analysis; choose mindful incrementalism; or invent a new future. To do the last of these, we need to take at least part of our attention off the rear view mirror. We need to construct scenarios, develop models, identify risks, and extract themes, and to present these ideas in short video formats that will be engaged with by today’s audiences. In short, we need to iterate, communicate and engage.

He mentioned William Gibson’s comment that “the future is already here, it’s just not very evenly distributed“, and a comment from Barry Chudakov (Sertain Research) that “algorithms are the new arbiters of human decision-making“. Evidence that the future is now can be found in various areas, from chatbots to the explosion of investment in cognitive systems and artificial intelligence (AI). Drawing on Pew Internet research, he suggested algorithms will continue to proliferate, with good things lying ahead. However, humanity and human judgement are lost when data and predictive modelling become paramount. Biases exist in algorithmically organised systems, and algorithmic categorisations deepen divides. Unemployment will rise. And the need is growing for algorithmic literacy, transparency and oversight.

He asked whether, by 2035, we can use new technologies and algorithms to personalise instruction in ways that both lower costs and foster engagement, persistence, retention and successful learning, possibly on a global scale? He concluded with a number of key points:

The robots are coming, aka change is inevitable;
Our mission must endure (even as our delivery and business models change);
While the past may be a prologue, there will be new winners and losers;
A future alma mater may be Apple, Google, Microsoft, Alibaba …;
- scale is critical;
- lifetime employability is critical;
- students will determine winners and losers;
The future is already here, the question is whether we can face it;
- ‘extreme planning’ must be practised;
Never discount post-secondary education.

In his plenary presentation, Reboot. Remake. Re-imagine, John Baker, the CEO of D2L, asked why it is that so many movie makers decide to re-imagine old movies? It’s because the original idea was great, but something has changed in the meantime, and a new direction is needed. Today’s political, science and environmental problems will ultimately be solved through education and its ripple effects, he suggested. In the current climate of rapid change, it is essential to focus not on remaking or rebooting, but rather on re-imagining the possible shape of education.

The technology must be about more than convenience; it must improve learning and increase engagement and satisfaction. Well-designed learning software can allow teachers to reach every student; what if there was no back of the classroom, he asked. It should be possible to reach remote learners or disabled learners or refugees or students using a range of devices from the brand new to hand-me-down technologies (hence the importance of responsive design).

We will soon see AI, machine learning, automation and adaptive learning becoming important; it is not just technology that is changing, but pedagogy. He cited an Oxford University study suggesting that 47% of all current jobs will cease to exist within two decades as a result of the advent of AI. The reality is that our skills development is not currently keeping pace with what will be needed in an AI-enabled future. Continuing educational opportunities for the workforce will be key here.

He suggested that the most important pedagogical innovation of the current era is competency-based education. In a discussion of its advantages, especially when accelerated by adaptive learning, he indicated that the greatest benefit is not so much the achievement of the competencies, but the leftover time and what can be done with it – could students learn more about other areas? Could they enrich their education through more research even at undergraduate level?

In response to an audience question, he also suggested that ‘learning management system’ (LMS) is an outdated term and ‘learning platform’ or ‘learning hub’ might be preferable. How do we capture and share the learning that is taking place across multiple platforms and spaces? It is vital that these systems should be porous, and interoperability between systems (e.g., through Learning Tools Interoperability [LTI] and Caliper) is essential.

In his plenary presentation, The future of learning management systems: Development, innovation and change, Phil Hill suggested that while there are many exciting educational technology developments, there is also a great deal of unhelpful hype about them. The steady, slower paced progress being made at institutions – for example in the introduction of online courses – is in many ways disconnected from the media and other hype. What is important is what can be done with asynchronous, individualised online education that cannot be done so easily in a plenary face-to-face classroom. Some of today’s most creative courses are bypassing LMSs in order to incorporate a wider range of platforms and tools.

Most institutions now have an LMS; these are seen as necessary but not exciting or dynamic. The core management system design is based on an old model. Some companies are trying to add innovative features, but it’s not clear how useful or effective some of these may be. (It may be that over time all ed tech platforms start adding in extra features which eventually make them look like badly-designed LMSs.) When LMSs first appeared, there were few competitors, but now there are many flexible platforms available, creating a demand that LMSs can replicate the same features. There is considerable frustration with LMSs, which are seen as much harder to use than the platforms and tools on the wider web.

He mentioned that in higher education Moodle is currently the LMS with the largest user base, while Canvas is the fastest growing LMS. At school level, Google Classroom, Schoology and Edmodo have some leverage, but they are less used in higher education. Many other platforms have attempted to enter the mainstream but have since disappeared. Overall, this is a fairly static market without many new successful entrants. The trend is towards having these systems hosted in the cloud; this may be the only choice with some LMSs, such as Canvas. While there is currently a lot of movement towards open education, in North America the installed base of LMSs is moving away from the main open source providers, Moodle and Sakai; similar trends are seen elsewhere. There is a certain perception that these look less professional than the proprietary systems. Open source is arguably not as important as it used to be; many educational institutions have moved away from their original concern not to be beholden to commercial providers, and are now focusing more on whether staff and students are happy with the system. Worldwide we’re seeing most institutions working with the same small number of LMSs: Canvas, D2L, Blackboard, Moodle and to some extent Sakai. We should consider the implications of this.

The question is how to resolve the tension between faculty desires to use the proliferating educational technologies which offer lots of flexible teaching and learning options, and institutional insistence that faculty make use of the LMS. Many people are saying that LMSs should go away, but in fact that’s not what we’re seeing happening. Opposition to LMSs is largely based on the fact that they function as walled gardens, which is how they were originally designed. In many cases, they have added poor versions of external software like blogs or social networks, and there has been an overall bloating of the systems.

What we’re seeing now is a breaking down of the walled garden model. The purpose of an LMS is coming to be seen as providing the basics, with gateways offered so that there are pathways to the use of external tools. It should be easy to access and integrate these external tools when faculty wish to use them. Interoperability of tools through systems like LTI, xAPI and Caliper is an important direction of development, though there is a need for these standards to evolve. They key point however is the acceptance by the industry that this is the direction of evolution. He concluded that there are three major trends in LMSs nowadays: cloud hosting; less cluttered, more intuitive designs; and an ability to integrate third-party software. Much of this change has been inspired by the Educause work on NGDLEs. There is a gradual move among LMS providers towards responsive designs so that LMSs can be used more effectively on mobile devices.

The strand Engaging online learners focused on improving learning outcomes through improving learner engagement. In their presentation, Engaging online students by fostering a community of practice, Robert Kershaw and Patricia Lychak explained their belief that if facilitators are engaged with developing their own competencies, then they will use these to engage students. Initially, a small number of workshops and informal support were provided for online facilitators in their institution; then a training specialist was brought in; and it was found through applied research that online facilitators wanted more development in student engagement, supporting student success, and technology use. A community of practice model with several stages has been developed: onboarding (involving web materials, a handbook, and a discussion forum) > community building (involving a discussion forum, webinars, and in-person events) > coaching (involving checking in with new facilitators, one-on-one support, and inquiries) > student success initiatives (involving early check-ins with students, mid-term progress reports on students, and final grade entry) > training (shaped in part by feedback from the earlier stages; this also shapes the next onboarding phase). Lessons learned include:

introduce variety (delivery method, timing, detail level);
encourage sharing (best practices, student success stories, sample report comments);
promote efficiency (pre-populate templates, convert documents to PDF fillable forms, highlight LMS time-saving tools).

What the trainers try to do is to model for online facilitators what they can do for and with their students.

In his presentation, Chasing the dream: The engaged learner, Dan Piedra indicated that the tools we invest in can lock us into design mode templates. He quoted Sean Michael Morris: “today most students of online courses are more users than learners … the majority of online learning basically asks humans to behave like machines“. Drawing on Coates (2007), he suggested that engagement involves:

active learning;
collaborative learning;
participation in challenging academic activities;
formative communication with academic staff, and involvement in enriching educational experiences;
feeling legitimated/supported by learning communities;
work-integrated learning.

He showed a model being used at McMaster University involving the company Riipen, which places a student with a partner company that assesses students’ skills, after which the professor assigns a grade.

In her talk, A constructivist pedagogy: Shifting from active to engaged learning, Cheryl Oyer referred to Garrison, Anderson and Archer’s Community of Inquiry model involving cognitive, teaching and social presence. She mentioned a series of learner engagement strategies for nursing students: simulations, gamification, excursions, badges and portfolios.

The strand Online language learning focused on the many possibilities for promoting language learning through digital technologies. In his presentation, The language laboratory with a global reach, Michael Dabrowski talked about a Spanish OER Initiative at Athabasca University. The textbook was digitised, with the Moodle LMS being used as the publishing platform. Open technologies were used, including Google Maps (as a venue for students to conduct self-directed sociocultural investigations), Google Translate (as a dictionary, and a pronunciation and listening tool, which now also incorporates Word Lens for mobile translation), and Google Voice (the foundation for an objective open pronunciation tutor). With Google Translate, there are some risks including laziness with translation and uncritical acceptance of translations, but in fact it was found that students were noticing errors in Google’s translations. With Google Voice, it is not a perfect pronunciation tutor; sometimes it is too critical, and sometimes too forgiving. Voice recognition by a computer is nevertheless a preferable form of feedback compared to learners’ own self-comparisons with language speakers heard in an audio laboratory; effectively it is possible to have a free open mobile language learning laboratory nowadays.

In her presentation, Open languages – Open online learning communities for better opportunities, Joerdis Weilandt described an open German learning course she has run on the free Finnish Eliademy platform. In setting up this course, it was important to transition from closed to open resources so they could be modified as needed. Interactive elements were added to the materials presented to students using the H5P software.

In their paper, Language learning MOOCs: Classifying approaches to learning, Mairéad Nic Giolla Mhichíl and Elaine Berne explained that there has been a significant increase in the availability of LMOOCs (language learning MOOCs). They were able to identify 105 LMOOCs in 2017, and used Grainne Conole’s 12-dimension MOOC classification to present an analysis of these (to be published in a forthcoming EuroCALL publication). They went on to speak about a MOOC they have created on the FutureLearn platform to promote the learning of Irish.

In his presentation, Online learning: The case of migrants learning French in Quebec, Simon Collin suggested that linguistic integration is important in supporting social and professional integration. This has traditionally been done face-to-face but increasingly it is being done online. Advantages of online courses for migrants fall into two major categories: they can anticipate their linguistic integration before arriving; and after migration, they can take online courses to facilitate a work-family-language learning balance. He described a questionnaire about perceptions of online learning answered by 1,361 adult migrants in Quebec. The common pattern was to take an online course before arrival, and then a face-to-face course after arrival. Respondents thought online courses were more helpful for developing reading and listening, but not as helpful for developing speaking skills.

The strand Leveraging learning analytics for students, faculty and institutions brought together papers focusing on the highly topical area of learning analytics. In their paper, Implementing learning analytics in higher education: A review of the literature and user perceptions, Nobuko Fujita and Ashlyne O’Neil indicated that there are benefits of learning analytics for educators in terms of improving courses and teaching, and for students in terms of improving their own learning. They reported on a study of perceptions of learning analytics by educators, administrators and students. Overall, there was a concern with the impact on students; the main concerns reported included profiling students, duty to respond, data security and consent.

In her presentation, An examination of active learning designs and the analytics of student engagement, Leni Casimiro indicated that active learning has four main components: experiential, interactive, reflective, and deep (higher-order). She reported on a study making use of learning analytics to determine to what extent students were in fact engaged in active learning. Descriptive analytics revealed that among the three courses examined, there was considerable variation in levels of activity; this was due to differences in student outcomes (tasks should help students focus rather than distracting them), teacher participation (teacher presence is essential), interactivity (teacher participation is important, as is the quality of questions), and the nature of students (asynchronous communication may be preferred by international students). Because of the weight given to teacher participation in active learning, it deserves special attention.

In his presentation, Formative analytics: Improving online course learning continuously, Shunping Wei explained that formative analytics are focused on supporting the learner to reflect on what has been learned, what can be improved, which goals can be achieved, and how to move forward. Formative analytics reports should be provided not only to management, but to teachers. It is possible to track whether students access all parts of an online course and whether they do so often, which would likely be signs of a good learner. It is also possible to create a radar map for a certain person or group, comparing their performance with the average.

The strand Mobile learning: Learning anytime, anywhere brought together a number of different perspectives on m-learning. In their presentation, Design principles for an innovative learner-determined mobile learning solution for adult literacy, Aga Palalas and Norine Wark spoke about their project focusing on a literacy uplift solution in the context of surprisingly low adult literacy rates in Canada. They have created a cross-platform mobile app for formal and informal learning incorporating gamification elements within a constructivist framework, but with more traditional behaviourist components as well. Based on data obtained in their study to date, key design themes and principles have been determined as follows:

mobility: design for the mobile learner;
learner-determined: respond to the learner;
context: integrate environmental influences.

Future plans include presentation of the pedagogical and technological principles and guidelines, and replication of the study in different contexts.

In her presentation, English to go: A critical analysis of apps for language learning, Heather Lotherington suggested that there is an element of technological determinism in mobile-assisted language learning (MALL). In MALL, there can be an app-only/content-oriented approach which gives you a course-in-a-box; or design-oriented learning which uses the affordances of mobile technologies in customised learning. Examining the most popular commercial language learning apps, she found that most were underpinned by ‘zombie pedagogies’ involving grammar-translation, audiolingualism, teaching by testing, drill and kill, decontextualised vocabulary, and so on. Ultimately, there were multiple flaws in theory, pedagogy, and practice. This led to failures from the point of view of mobility (with a need to record language in a quiet room rather than in everyday settings), gamification, and language teaching (there was, for example, generally a 4-skills model of language learning, which is outdated in an era of multimodal communication). Companies are also gathering users’ data for their own purposes. It is essential, she concluded, that language teachers are involved in designing contemporary approaches to mobile language learning; and teachers should also be familiar with content-based apps so they can incorporate them strategically in design-based language teaching and avoid technological determinism. Later, in question time, she went on to suggest that what we are currently confronted with is a difficult interface between slow scholarship and fast marketing.

In her presentation, New delivery tool for mobile learning: WeChat for informal learning, Rongrong Fan explained that WeChat has taken over from QQ as the most popular messaging platform in China. WeChat incorporates instant messaging, official accounts, and ‘moments’ (this works on the same principle as sharing materials on Facebook). Some institutions are using official accounts which push learning material to students, which could be as little as a word a day; an advantage is that this can support bite-sized learning, but a disadvantage is that too many subscriptions can lead to ‘attention theft’. WeChat can be used for live broadcasting with low fees; this allows more direct interaction but the long-term learning effects and value are questionable. It is also possible to set up virtual learning communities in the form of WeChat groups; this can be motivating and help to overcome geographical barriers, but learners may not be making real progress if they are learning only from each other. She concluded that WeChat can be integrated into formal learning as a complementary platform; that use of WeChat could be incorporated in teacher training to give teachers more options for delivering their content; and that a strong learner support team is needed.

The strand Virtual reality and simulation in fact covered both virtual and augmented reality. In his presentation, Flipping a university for a global presence with mirrored reality, Michael Mathews spoke about the Global Learning Center at Oral Roberts University. Augmented and virtual reality, he said, are additive to the experience that students receive, and can help us reach the highest level of Creating in Bloom’s Taxonomy. The concept of mirrored reality brings together augmented and virtual reality. These technologies can offer ways of reaching a diverse range of students scattered around the world.

In my own presentation, Taking learning to the streets: The potential and reality of mobile gamified language learning, which also formed part of this strand, I outlined the value of an augmented reality approach for helping students to engage with authentic language learning experiences in everyday life.

The strand Augmented reality: Aspects of use in education highlighted a range of contemporary uses of AR. In their talk, Distributed augmented reality training to develop skills at a distance, Mohamed Ally and Norine Wark described AR as an innovative solution to rapidly evolving learning needs. They spoke of their research on an industrial training package about valve repair and maintenance created by Scope AR and delivered onsite via iPads and AR glasses, for which they gathered data relating to the first three levels of the Kirkpatrick Model. The response to the AR training was overwhelmingly positive, with past hands-on training being seen as second-best, and computer-based training being least valued. It was felt that AR could replace lengthy training programmes. Scope AR has now developed a Remote AR collaboration tool which can be used to deliver support at a distance. The presenters concluded by saying that AR could have many applications in distance education where the expert is in one location but can communicate at a distance to tutor or train someone in a different location.

In his presentation, Augmented reality and technical lab training using HoloLens, Angelo Cosco explained that skilled trades training can be created to be accessed via Microsoft’s HoloLens, allowing students to learn at their own pace, but also offering development opportunities for employees. Advantages include the fact that unlike with VR, there are no issues with nausea; users can wear the HoloLens and move around easily; and recordings can be made and sent immediately through wifi networks.

In their paper, Maximizing learner engagement and skill development through modelling, immersion and gameplay, Naza Djafarova and Leonora Zefi demonstrated a training game (though not an AR game per se) for community nurses in the Therapeutic Communication and Mental Health Assessment Demo video. The game is set up on a choose-your-own-adventure model, giving students a chance to practice what they have learned in a simulated and ‘safe’ environment, which is especially valuable given the lack of practicum placement positions available. Usability testing was conducted to identify benefits and determine possible future improvements. Students felt that the game helped them to build confidence and evoked empathy, and added that they were very engaged. They thought that the purpose of the resource should be explained up front, and requested more instructions on how to play the game, as well as an alternative to scoring. The research team’s current focus is on how to facilitate game design in multidisciplinary teams, and on examining linkages between learning objectives and game mechanics.

CN Tower, Toronto. Photo by Mark Pegrum, 2017. May be reused under CC BY 4.0 licence.

While many of the talks described above already began addressing the bigger philosophical issues around digital learning, there were also strands dedicated to these larger questions. The strand Ethical issues in online learning brought together presentations addressing a wide range of ethical issues connected with digital learning. In his presentation, Privacy-preserving learning analytics, Vassilios Verykios noted that we all create a unique social genome through the many activities we engage in online. There is now an unprecedented power to analyse big data for the benefit of society; there can be improvement in daily lives, and verification of research results and reductions in the costs of research projects, but strict privacy controls are needed. There are some regulatory frameworks already in place to protect data, including the US HIPAA and FERPA and the EU Data Protection Directive and General Data Protection Regulation (GDPR). The last of these deals with consent, data governance, auditing, and transparency regarding data breaches. There are data ownership issues, given that companies collect data for their own benefit; from a research perspective, it is important to remember that data is gathered by different bodies with their own ways of managing and storing it.

When it comes to educational data, technology now allows us to monitor students’ activities. Learning analytics is used to improve the educational system as a whole, but also to personalise the teaching of students. ‘Data protection’ involves protecting data so it cannot be accessed by intruders; and ‘data confidentiality’ means data can be accessed by legally authorised individuals. Data de-identification is a way of stripping out individually identifying characteristics from the data collected; one approach to anonymised data is known as k-anonymity. A fundamental challenge comes from the fact that when we anonymise data we do lose a lot of information, and it may somewhat change the statistics; so it is necessary to find a balance between accessing useful data and protecting privacy.

In his presentation, The ethics of not contributing to digital addiction in a distance education environment, Brad Huddleston indicated that addiction takes place in the same part of the brain, regardless of what you are addicted to. Addiction is about going harder to generate larger quantities of dopamine to overcome the chemical barrier erected by the brain to deflect excessive amounts of dopamine. When it comes digital addiction, the symptoms are: anger when devices are taken away; anxiety disorders; and boredom (the last of these results from a lack of dopamine getting through the brain’s dopamine barrier). Studies have suggested, amongst other things, that computers do not necessarily improve education; that reading online is less effective than reading offline; and that one of the most popular educational games in the world, Minecraft, is also one of the most addictive.

There is a place, he stated, for the analogue to be re-integrated into education, though not to the exclusion of the digital. We should work within the limitations of the brain for each age group; that means less technology use at lower ages. We should teach students what mono-tasking or uni-tasking is about. We also need to understand, he said, that digital educational content is just as addictive as non-educational content.

In her presentation, ‘Troubling’ notions of inclusion and exclusion in open distance and e-learning: An exploration, Jeanette Botha mentioned that the divide between developed and developing nations is increasing, largely because of a lack of internet access in the latter. In the global north, there has traditionally been a concern with equity, participation and profit. In the global south, there has been more of an emphasis on social justice, equity and redress; social justice incorporates the notion of social inclusion. Inclusivity, she went on to say, now has a moral, and by extension, ethical imperative.

Since the Universal Declaration of Human Rights in 1948, there has been a focus on the inclusiveness of education. Open and distance learning are seen as a key social justice and inclusion instrument and avenue. However, we haven’t made the kind of progress that might have been expected. One reason is that context matters. Contextual barriers to inclusivity include:

technology (infrastructure and affordability);
quality (including accreditation, service and quality of the learning experience);
cultural and linguistic relevance and responsiveness;
perceived racial barriers;
‘graduateness’ and employability of open and distance learning graduates;
confusion, conflation and fragmentation in the global open and distance learning environment.

In his presentation, Intercultural ethics: Which values to teach, learn and implement in online higher education and how?, Obiora Ike mentioned global challenges such as the rise of populism, economic and environmental problems, addictions, and issues of inclusivity. Culture matters, he argued, and from culture come values and ethics. Behaving in an ethical way engenders trust and promotes an ethical environment. Globethics.net, based in Geneva, has developed an online database of materials about ethics as well as a values framework. We must integrate ethics with all forms of education, he argued. This is a project being pursued for example through the Globethics Consortium, which focuses on ethics in higher education.

The strand Online learning and Indigenous peoples brought together papers on a variety of projects focused on Indigenous education through online tools. In the talk, A digital bundle – Indigenous knowledge on the internet: Emerging pedagogy, design, and expanding access, Jennifer Wemigwans suggested that respectful representations of knowledge online can be effective in helping others to access that knowledge. While it does not replace face-to-face transmission, cultural knowledge shared by elders online becomes accessible to those who might not otherwise have access to such knowledge, but who might wish to apply it in a range of contexts from the personal to the community sphere.

In her talk, Supporting new Indigenous postgraduate student transitions through online preparation tools, Lynne Petersen spoke about supporting Indigenous students through online tools in the Medical and Health Sciences Faculty at the University of Auckland in New Zealand. The work is framed theoretically by Indigenous research methodologies, transition pedagogies, and the role of technology and design in supporting empowerment (however, there are questions for Indigenous communities where face-to-face traditions are prevalent). There may be a disconnect between perceptions of academic or professional competency in the university system, and cultural knowledge and competency within an Indigenous community. Among the online tools created, a reflective questionnaire helps students think through the areas in which they are well-prepared, and the areas where they may need support. Future explorations will address why the tools seem to work well for Maori students, but not necessarily for Samoan or Tongan students, so it may be that as they stand these tools are not appropriate for all communities.

In the paper, Language integration through e-portfolio (LITE): A plurilingual e-learning approach combining Western and Indigenous perspectives, Aline Germain-Rutherford, Kris Johnston and Geoff Lawrence described a fusion of Western and Indigenous pedagogical perspectives. In a WordPress-based social space, each learner can trace their plurilingual journey covering the languages they speak, their daily linguistic encounters, and their cultural encounters. In another part of the website, students are directed to language exercises. After completing these, students can engage in a reflection covering questions relating to the four areas of mind, spirit, heart and body. Students can also respond to questions relating to the Common European Framework to build ‘radar charts’ reflecting their plurilingual, pluricultural identities. The fundamental aim of such an approach is to validate students’ plurilingual, pluricultural knowledge base.

Old City Hall, Toronto. Photo by Mark Pegrum, 2017. May be reused under CC BY 4.0 licence.

Bringing together a wide range of academic and industry perspectives, this conference provided an important forum for discovering digital learning practices from around the globe, while simultaneously thinking through some of the big questions posed by new technologies.

The CALL of the beach

Posted on August 25, 2016 by Mark under M-learning

EUROCALL Conference
Limassol, Cyprus
24-27 August, 2016

St Raphael Resort, Limassol, Cyprus. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

This year’s annual EUROCALL Conference, focused on the theme of CALL Communities and Culture, took place at the St Raphael Resort in Limassol, Cyprus. With daily temperatures in the mid-30s, delegates made good use of the beaches and swimming pools before and after the conference sessions. In the conference sessions themselves, meanwhile, key themes emerged around the potential for using digital technologies to support learning in areas which to date have in some ways fallen outside of mainstream conversations about language teaching: in the teaching of less widely spoken languages, in the development of digital literacies and 21st century skills, and in the promotion of multiculturalism and even multilingualism. Running through many of the presentations was a strong sense that it’s time for educators to help students make greater use of digital technologies to shape their own learning environments and experiences.

In my opening keynote, Why mobile devices aren’t enough: Learning languages, building communities and exploring cultures, I spoke about the role to be played by educators in drawing our students’ attention explicitly to the potential inherent in their everyday mobile devices, used in their everyday contexts, to support language learning, community building, and cultural and intercultural exploration. While there is clearly a place for social justice projects which make use of basic technologies and traditional pedagogies in under-resourced contexts, it’s interesting to note that many of the most creative of today’s mobile learning initiatives, at least those located in better-resourced settings, combine the learning of languages with the development of digital literacies and 21st century skills, often in multicultural contexts, and sometimes in multilingual contexts. In such initiatives, students produce their own user-generated content which not only supports their own learning, but can support the learning of peers and even wider communities.

In his keynote on the second day, Let’s play with constructionism, Panayiotis Zaphiris from Cyprus University of Technology began by introducing Seymour Paper’s theory of constructionism which, unlike constructivism, is not so much about learning by discussing, but learning by creating and building artefacts. He then went on to outline the newer idea of social constructionism, which adds social components to the original concept of constructionism. Artefacts, he explained, can be physical or digital constructions. Through a series of case studies based in the Cyprus Interaction Lab, he went on to indicate six key elements of implementing social constructionism:

developing physical learning spaces for constructionist learning
learners constructing shared/common understanding
learners playing and having fun
constructing learners’ communities of interest/practice
giving learners tools for constructing their knowledge
involving learners in designing their learning

The last of these elements, he suggested, is the most innovative. He reported on a study entitled Constructionism, Participatory Design and CALL focusing on a course called Learn Greek Online, where people can learn the Greek language without a teacher necessarily being online. The site was developed using participatory design and distributed social constructionism. A set of old audio lessons were posted online without further guiding materials, but the learning community then began to support each other and to create materials: transcribing audio files, correcting each other’s transcriptions, and so on. By 2002, there were 50,000 students; this was a kind of MOOC before MOOCs.

In her keynote on the third day, Deconstructing digital literacy practices: Identity narratives from the South, Leila Kajee explained that digital technologies provide children with alternative platforms to engage in social interaction, and multiple identities are the norm. The South African Cyber Lives project maps digital practices across generations, contexts and communities, looking at how users construct their identities digitally and what the implications are for teaching and learning English. Often children’s out-of-school digital literacy practices are not recognised inside the classroom, but in fact these out-of-school practices have important implications for the classroom. The New Literacy Studies movement focuses our attention on the shifting landscape of home, community, work and schools, and gives us a set of theoretical lenses to examine the interconnection between these. Digital literacies, she went on to say, have many components from access through information analysis to sharing and safety. Drawing on the work of Stuart Hall and Chris Weedon, she explained the postmodern perspective that a person has no single fixed identity, and that history, language and identity are intertwined. She gave a range of examples of how ordinary individuals are using social media platforms to construct identities, to engage socially, and to develop a voice under sometimes difficult circumstances.

She then looked at three examples of young learners’ use of digital technologies. Firstly, she talked about the use of the children’s game Moshi Monsters by a young girl, Eva, who created a story around her reality and cyberreality, embodying her chosen persona through an avatar, while also creating a second, male avatar. Secondly, she showed a digital video narrative by Khutso, a second language speaker of English, explaining his journey to becoming a teacher; he constructed an identity as poverty-stricken and wearing a mask to school, before reaching a turning point – inspirational teachers – who made him want to become a change agent himself. In another digital video narrative by Watkins, who also chose to become a teacher, the narrator began by characterising himself as a rebel before reaching a Eureka moment when he realised that he himself could be the change he wanted to see in wider society. Thirdly, she discussed a girl, Cassie, who used Facebook as a way of establishing her diasporic identity, having moved from the Democratic Republic of the Congo to South Africa, through mechanisms such as selfies and wall posts, where she sought to establish her own voice.

Exploring digital literacies with students in school, she said, can be a way of reimagining opportunities for connections across institutional and community contexts, and providing permeable boundaries between home and school. In the process, students can develop voice and identity. It is important, she concluded, to reimagine opportunities for identity construction across contexts.

In the first series of parallel sessions, I chaired a strand in which presenters outlined the use of digital technologies in teaching a variety of less commonly taught languages. It was intriguing and inspiring to hear about the uses of new technologies to support languages which, because of smaller numbers of speakers and/or learners, are much less well-resourced than more widely spoken languages.

In her paper, CALL and less commonly taught languages – Still a way to go, Monica Ward spoke about the fact that there is still a distance to go before new technologies become normalised in the practice of teachers of less commonly taught languages (some of which may be quite widely spoken, but not so commonly taught in some geographical areas). Using the examples of Arabic, Irish and Nawat (from El Salvador), she outlined issues with the kinds of access pathways students may have into potential language learning materials. Teachers should learn from others’ practices, and can pick and choose among the options, starting with the ‘low-hanging fruit’, that is, widely available and relatively simple tools that we know to work well.

In their paper, Teaching Turkish in low-tech contexts: Opportunities and challenges, Katerina Antoniou and Antigoni Parmaxi spoke about teaching Turkish in Cyprus, where they introduced Kahoot, with students using internet-connected computers and answers displayed via a projector (since mobile devices could not be used due to a lack of wifi). This allowed all students, who were of different ages, to participate. Students were motivated and involved, and were willing to discuss their answers with the group. At the beginning, however, the adult students thought Kahoot was just a game which was a waste of their time, but over time they came to see its benefits. While older students could help younger students with language, the roles were reversed when it came to helping with technology. Challenges, the presenters suggested, can be opportunities when diverse skills, interests, motivations, goals and abilities complement each other. Despite the challenges, they concluded, a low-tech context can still offer more opportunities than a no-tech context.

In his presentation, A platform and customization toolkit for error-tolerant search of language resources, Anton Rytting described the need for a platform that allows language learners to search for words they have heard in an error-tolerant context so that they can find what they are looking for, even if they have misheard sounds or if they miswrite words. He showcased a ‘Did You Mean’ (DYM) system for a language called Dhivehi, spoken in the Maldives, where possible dictionary entries can be displayed based on their closeness of fit with the word typed by the student. To make such a system, you need a dictionary, a query alphabet, an error model (based on the mistakes you think learners are likely to make), and a way of testing it based on likely queries. There is a DYM Toolkit available, created by researchers at the University of Maryland, that teachers and others can use to create such error-tolerant platforms for different language learners.

In his presentation, An audio-lexicon Spanish-Nahuatl: Using technology to promote and disseminate a native Mexican language, Aurelio López-López described the ALEN application that allows users to enter a word in Nahuatl or Spanish to hear the pronunciation of the word, and to see an illustrative image. The overall goal is to safeguard engendered languages, including by taking advantage of mobile devices which are widely used by young people.

Dealing in some ways with the opposite end of the spectrum, Jack Burston gave a paper entitled The contribution of CALL to advanced level foreign/second language instruction, in which he showed that there have been remarkably few publications in CALL journals about advanced-level instruction using technology. It is notable that advanced-level language barely rates a mention in the published CALL literature, and this research is very limited in terms of the L2 studied, with English the centre of attention followed distantly by German and French. There are four times as many studies about written language as about speaking/listening skills. Above all, these studies are vague about what an advanced level is, and the difficulty of the tasks students are required to undertake. To date, he concluded, CALL has contributed very little to our understanding or practice of advanced foreign/second language instruction. On the positive side, there is great scope for SLA research at the advanced level, with more methodological rigour needed where ‘advanced’ is defined and substantiated; there is a need for a focus on oral as well as written language; and there is room for considering innovative CALL applications such as mobile and/or cloud-based projects.

Another conference theme was digital literacies and 21st century skills seen as an accompaniment to language learning. In their presentation, Preparing Japanese students’ digital literacy for study abroad: How much CALL training is needed?, Travis Cote and Brett Milliner noted that previous research suggests Japanese first year university students lack core computer literacy skills. In surveys, they found that Japanese students assessed their own computer literacy skills as low. Ultimately, the presenters suggested, the students’ lack of ability to use productivity tools is preventing them from using computers effectively for critical thinking and problem solving, since students need to spend time focusing on using the technology itself rather than what the technology should enable them to do. Although smartphone ownership is at 100%, students tend to use these devices only for social and entertainment functions. In the future the presenters plan to encourage blogging to help students develop a range of skills including typing, composition and manipulation of images; provide opportunities to participate in online discussions; provide opportunities that incorporate presentation software; and introduce students to cloud computing as a way to expose them to collaboration.

In their follow-up paper, Tertiary EFL teachers’ digital literacy: Is CALL training still needed?, Brett Milliner, Travis Cote and Ethel Ogane reported on a study of 42 faculty members teaching English at Tamagawa University in Japan, conducted in order to determine their digital literacy levels, whether they could benefit from extra training, and whether they could lead students in using computers for CALL purposes. Teachers were relatively modest in their self-assessment of digital knowledge and skills. Most teachers said they enjoyed using computers and felt comfortable doing so, but also wanted to learn more about computers. Teachers thus believe in the use of digital technologies in the classroom and are open to further professional development in this area. Interestingly, they had often acquired their knowledge and skills independently or through peer-to-peer learning.

In her presentation, Digital literacies for language learning and teaching: Developing a national framework, Françoise Blin reported on a six-institution, nationally funded Irish project, led by the University of Limerick, with two major aims: to develop a national framework for digital literacies for language learning and teaching, and to curate and create a wide range of OERs accessible via an online portal. The first aim focuses on the intertwined strands of language skills and practice; digital literacies; and transitions and contexts. In time, all language courses in Ireland should contain learning outcomes for digital literacies within their descriptors. It is important that there is sustainability of e-learning – it has to meet the needs of present and future teachers and learners – as well as sustainability and normalisation of CALL. Surveys to date have revealed that students feel the need to acquire more digital literacies than are currently covered in their courses, while teachers feel that they are lacking in some digital literacies that their students might need them to teach.

Another strong theme of the conference focused on multilingualism and multiculturalism. In her talk, Multilingual CALL – The good, the bad, and the ugly, from the perspective of teacher training students, Judith Buendgens-Kostens suggested that multilingual CALL could involve participants using all the languages to which they have access, ranging from their native languages through to languages in which they might know only a few words. She spoke about the Erasmus project MElang-E, which takes the form of a serious game where players follow the progress of a young musician across Europe as he seeks to convince former bandmates to join in a music competition. Players are faced with a series of communicative situations in which they can make choices about what languages, or combinations of languages, to use in response to interlocutors. There are also many codeswitching situations presented to players, where they can see similarities and differences between languages. In reporting on students’ reactions to this game, she noted that there is much greater acceptance of widely spoken and taught languages, while there is little appreciation of languages that do not have an obvious market value, though they might in fact have other kinds of value in terms of identity or simply enjoyment. The question is whether stakeholders can be convinced that there is a role for this kind of multilingual game in education.

In their talk, Promoting multilingual communicative competence through multimodal academic learning situations, Anna Kyppö and Teija Natri reported on an interdisciplinary course of multilingual interaction piloted at the University of Jyväskylä Language Centre, focusing on the students’ effective use of their own linguistic repertoires and the enhancement of their agency in multilingual and multicultural settings. The learning environment was a combination of a face-to-face classroom, a web-based platform called Optima, and an educational mobile platform called REAL, all used within a task-based framework where language was the instrument for completing tasks (and students were free to use any languages at their disposal). Students’ multilingual and multicultural awareness grew, they were able to adopt skills for their future working lives, and they came to see their peers as learning resources. In the future, the presenters plan to introduce more multilingual and multimodal courses into subject study, to enhance students’ focus on successful communication rather than accurate language use, to more efficiently employ social media and multimodal interactive online resources, and to employ PLEs (personal learning environments).

In her paper, Preparing students’ mobility through telecollaboration: The I-Tell project, Catherine Jeanneau explained that the better prepared students are for experiences abroad, the more they will gain from the experiences. Students need practical advice, linguistic development, intercultural competence, self-awareness and learner autonomy; and there has been a suggestion that the preparation should be more formative than informative (Gutierrez, Duran & Beltran, 2015). The I-Tell project aimed to develop participants’ intercultural, linguistic and digital skills. Volunteer Irish and Spanish students were paired the semester before they went abroad. Over 8 weeks they completed one task per fortnight, using asynchronous and synchronous modes, multimodal communication, and 50% Spanish and 50% English; for example, they were asked to co-design a document giving advice to students going abroad for study. Students were generally positive about the project, but found that time was an issue. The technological platforms were not dictated to students, who chose to use a mixture of tools including email, VoiceThread, Skype, Facebook, Google+, WhatsApp, Instagram and FaceTime; social media in general were seen as authentic channels of communication. Students identified both similarities and differences between the cultures, and generally obtained a broader perspective on the other culture. They reported developing different language skills with the help of peer learning and peer correction. Students engaged in an exchange of practical information, but there was also a lot of psychological preparation involving emotional support. Lessons learnt include the importance of facilitators who can keep the project moving, getting the timing right, setting collaborative tasks, and considering the developmental needs of students.

A whole range of tool types, platforms, and approaches were mentioned in the presentations. Covering a popular tool in his talk, Quizlet: What the students think – A qualitative data analysis, Bruce Lander mentioned that the use of Quizlet has grown dramatically in recent years, with a number of well-known competitors now also on the market, including the recently popular Kahoot. He reported on a study involving text mining of Japanese students’ comments about Quizlet, showing that they were generally very positive about the vocabulary learning possible through Quizlet. He concluded by mentioning Mark Warschauer’s three main reasons for using technology in education – improving academic achievement, facilitating new kinds of learning, and promoting social equity – and linking these to Puentedura’s SAMR model. He wrapped up with a demonstration of Quizlet Live, suggesting that it can be a great tool to engage students in team competitions in the classroom.

In his presentation, Podcasting in a mobile world: Power, potential and pitfalls, Jaime Selwood, the producer of the English News Weekly and the lower-level English News Monthly podcasts, mentioned that there are now 130,000 English language podcasts available in iTunes, with the Chinese language in second place. Beyond the release of the iPod itself, he said, major game changers for podcasting have been the release of smartphones and the expansion of the mobile internet. He mentioned two key ways in which he uses podcasts with his university level English learners in Japan: as out-of-class assignments 4-6 times a semester where students complete podcast activities and later report back to the class; and as part of a podcast creation course where students make and publish 4 podcasts a semester, having recorded, written and edited all the materials themselves. In a student survey, 83% said they liked using podcasts in the first way, mainly because they had choices about which podcasts to listen to; and 77% liked the second way, again mentioning the freedom to choose their own topics.

In his talk, Enhanced tools for CLIL and Clil4U, Kent Andersen outlined an EU project which has developed a pool of resources to support CLIL, now publicly available on the Clil4U website. He then went on to describe another project, Improved Safety for Electricians, where there is an inbuilt CLIL element, allowing users to quickly and easily click on words in the English instructions for automated translations into many other languages. Teachers are able to make use of the Clilstore resource to develop their own materials of this kind. He suggested that to develop the CLIL element more fully, it is important to also build in exercises for students, and this functionality should eventually be added into Clilstore.

In her presentation, Urban explorations for language learning: A gamified approach to teaching Italian in a university context, Koula Charitonos outlined a pervasive and gamified approach to language teaching and learning. She described an Italian language learning game called ImparApp, created with the TaleBlazer authoring tool from MIT, and developed at Coventry University. There are gamified fictional narratives which involve participants in mixed reality, location-based quests using mobile devices in real-world settings. Players can interact with virtual characters, objects and data. In a pilot study, it was found that students thought this was a good orientation activity, permitting incidental learning and helping them learn about history. There were also challenges, such as students focusing mainly on finding the next location and not interacting with each other, with risks to health and safety as students focused on devices rather than their environment. Students also suggested incorporating more visuals, zoomable maps, and Italian background music, as well as ways of facilitating social interaction.

In his paper, Mobile-assisted language learning and language learner autonomy, Paul Lyddon spoke about the importance of learner autonomy – that is, the right to self-determination, or the “capacity to take control of one’s own learning” (Benson, 2011) – to support lifelong learning. He suggested that there are potential areas of interface between mobile technologies and autonomy: mobile devices allow learning anytime and anywhere; are conduits to rich, multimodal content; and are extensions of our mental and physical faculties in areas like observation, recall, research and communication. He went on to note that there is an incongruence between learner training courses which help students to develop independent goal setting, and to apply that know-how in informal learning contexts and, on the other hand, traditional formal learning contexts with course and programme standards, where times and places are administratively decided, and where there are classroom policies to prevent off-task behaviour. This dramatically constrains the versatility of the devices. In formal settings, students may have the ability and the possibility, but often not the permission, to use their devices as they wish to support their learning. He suggested that we could consider moving towards a model of socially responsible learner autonomy, where students fulfil the requirements of a course in terms of enrolment and assignment completion, with different degrees of autonomy being possible in the process of carrying out course tasks. To remediate the current situation, he concluded, we should explicitly acknowledge the limited nature of autonomy in formal learning contexts; inculcate expectations of learner characteristics aimed at helping students to fulfil assignment requirements in personally meaningful ways; and foster new forms of self-awareness and self-discipline to enable mobile devices to be deployed effectively to support greater autonomy.

The Mediterranean, Limassol, Cyprus. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

The last day of the conference wrapped up with a roundtable hosted by Mirjam Hauck, where a number of presenters were asked our opinions on the takeaway messages of the conference. For me, the first takeaway message concerns a changing sense of CALL, which is now extending into areas like lesser-taught languages, digital literacies and 21st century skills, and multilingualism and multiculturalism. This makes CALL as a concept somewhat more amorphous and diffuse, but simultaneously richer, as teachers and researchers who may not traditionally have been part of CALL conversations are drawn into our discussions.

My second takeaway message concerns differences between the CALL conversations (and more general educational technology conversations) in Asia and Europe. Much of the time, I attend and present at conferences in the Asian region, and it is striking to see how different the tone of the conversation is in the European region. In the latter case, there would generally seem to be a more widespread acceptance of the benefits of multilingualism and codeswitching as opposed to immersive target language learning, of communicative competence as opposed to linguistic accuracy, and of student input into learning designs as opposed to the mandating of learning content by ministries of education, institutions or teachers. At the same time, there are important pedagogical and technological developments taking place in Asia, perhaps most notably in the area of contextualisation of learning as a way of dealing with issues around transfer distance, as seen in the development of large, often state- or ministry-backed mobile augmented reality learning projects – but most of these projects seem to be almost unheard-of in Europe. There is clearly much to be gained from more conversation between European and Asian teachers and researchers about the most promising directions for future technology-enhanced language learning.

New devices, new spaces, and new games

Posted on June 18, 2016 by Mark under M-learning

eLearning Forum Asia
Shanghai, China
13-15 June, 2016

Zhujiajiao Old Town (朱家角), Shanghai, China. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

The annual eLFA conference moved this year to Shanghai, where as usual it brought together a mixed group of educators and technologists, especially from the Asian region but also from further afield. There was a strong emphasis this year on the need to make room for students’ use of multiple devices, especially mobile devices, for learning. There was considerable discussion of online learning platforms or spaces where students’ learning experiences can be gathered together; these ranged from traditional LMSs through online platforms like Google Classroom to the cutting-edge developments around MOOCs, learning analytics, and the use of xAPI to track, collate and derive insights from students’ various learning devices and platforms. Another key theme to emerge was gamification, including how it can be applied to platforms ranging from apps through to MOOCs.

In his presentation, Reimagining education, Yves Dehouck, the Vice President of Blackboard, listed six key educational trends of the future as identified by Blackboard:

Learner-centric education
Non-traditional learners
Big data
Consumer preferences
Education is truly global
Online and mobile everywhere

He went on to pick up on the last two points. By 2020, four in 10 of the world’s young graduates in higher education will be coming from China and India. This means a need to further develop the educational infrastructure in those countries, as well as opening up opportunities for the educational systems of the surrounding countries. These students will want to learn anytime, anywhere, on any device.

In her presentation, Pedagogical intelligence: A student lens for inquiry into informal digital learning practices, Caroline Steel, also from Blackboard, argued that it is critical for students to understand the impact that their informal digital learning can have on their formal learning. Digital literacies are now essential for students, along with soft skills like critical thinking and creativity. She explained that we need help our students develop pedagogical intelligence, so that they:

gain an understanding of learning and teaching theories
gain insights into how they learn and how others learn
are aware that teaching styles are as diverse as learning styles (and some may not suit them)
are empowered to navigate learning and teaching, by developing the capacity to self-teach and self-regulate their learning
are better informed as co-partners in education

She gave an example of a Learning Challenge class where she helped students to develop their understanding in this area. Students benefited in terms of making better use of informal learning and setting their own goals, and they appreciated the inbuilt gaming aspects. Looking towards the future, she suggested that elements of pedagogical intelligence could be foregrounded through some kind of wearable mobile device which offers learning analytics, with gamification and social aspects included.

In my keynote, Developing mobile literacy, which tied in with the theme of the move towards multiple mobile devices in education, I outlined a range of ways that we can deepen students’ learning and engagement as we help them to develop the mobile literacy (and the constituent digital literacies which feed into it) that is so crucial in a digitally enabled mobile world.

In her talk, Seeding learning innovations in continuing education and training in Singapore, Zan Chen spoke about the current context of more global demand for innovation, as product life cycles become shorter and shorter, while we are simultaneously seeing a convergence of technologies, and a need for multidisciplinary research. In this context, there is considerable scope for open innovation. She went on to describe iN.LAB, part of the Institute for Adult Learning in Singapore, which focuses on providing a space to foster collaboration around innovation. She described the half-yearly InnovPlus event, a funded competition designed to catalyse innovation by bringing together organisations facing training/learning challenges and potential solution providers, or teams of solution providers.

In his talk, Using Google Classroom and Google Apps for Education (GAFE) as a learning environment to deliver blended learning for a large cohort of students, Yik Sheng Lee reported on a Malaysian action research project involving a study of teachers’ use of Google Classroom and Apps. Despite teachers’ intentions, it was found that the technology was being used overwhelmingly for content delivery rather than to facilitate student collaboration. Drawing on Garrison & Anderson’s Community of Inquiry (CoI) model for online learning, Lee indicated that the affordances of the learning environment – to foster cognitive presence, teaching presence, and social presence – were thus not being fully utilised, with the current focus being on cognitive presence and students learning individually. This led to two types of interventions: more training, and sharing of teachers’ experiences. This has in turn led to greater adoption of the technology, and the next stage of the research will focus on whether the teachers are using the environment more fully and promoting interactivity.

In her talk, Self-paced learning through co-construction in MOOCs, Betty Hui from CUHK suggested that MOOCs offer a different learning opportunity from traditional classroom learning, with students choosing educators and what courses to take. MOOCs offer flexibility of learning in both self-paced and weekly content. Learning no longer happens in a set or individual context. The possibility for learning in tandem with other learners around the globe is unprecedented. There can be a real opportunity for co-constructing meaning through interactions with global peers.

In his plenary, Developing MOOC-enabled flipped learning courses, Jin-Hyouk Im from UNIST in South Korea suggested that to deal with falling income but higher demands in education, MOOCs and flipped learning are possible strategies worth adopting. He went on to discuss the nature of MOOCs (see figure below). One of the possible limitations of MOOCs is that students may learn passively; the pros include automation and instant feedback. MOOCs can also be used as SPOCs (small private online courses) for one class at a time; this would generally be a paid model, like paying for a textbook.

Nature of MOOCs (Jin-Hyouk Im, 2016)

Traditionally, we have handled the lower levels of Bloom’s Taxonomy in class, and the higher levels in after-class activities; but flipped learning allows us to reverse this. Indeed, MOOCs could be used for the lower levels, and flipped learning for the higher levels, with the highest levels being addressed in class as part of an overall flipped approach; this is a kind of MOOC-enabled flipped learning. He gave the example of the Residential MITx programme as a way of realising this. A partly MOOC-based teaching approach can also offer students the advantage of being able to take some components of their courses from a range of international institutions.

In his presentation, An analysis model and framework design for a MOOC platform, Nien-Lin Hsueh from Feng Chia University, Taiwan, spoke about the information that an instructor can gain from learning analytics regarding learners’ engagement, where difficulties have arisen, and learners’ performance. Researchers, for their part, can learn about behaviour in MOOCs, what is good video design, and behaviour vs performance. He concluded by emphasising the importance of a goal-driven approach to analysis, and a flexible architecture to tailor the analysis. However, data analysis alone, he said, is not enough.

In his talk, Using xAPI and learning analytics in education, Kin Chew Lim from SIM University, Singapore, spoke about the difficulties of the LMS-centric model: the LMS must always be connected to the internet; it can’t consolidate learning from different devices and social media; the teacher is still the knowledge dispenser and content organiser; the content is mostly text-based and linear; and the widely used multiple-choice questions always have single answers. He asked how, when students use many different types of devices and apps – from mobile devices to AR apps – it is possible to capture their learning.

xAPI has been developed to deal with this; the x stands for ‘experience’. SCORM, which is about packaging interoperable content and linking it into an LMS, is now 15 years old. People these days communicate and collaborate more with mobile devices, but they do not necessarily connect their devices to the internet 24 hours a day. People learn differently through texting, desktop learning, iPads or Android phones. Rustici Software was commissioned to come up with a new e-learning platform; this is xAPI, also commonly referred to as Tin Can API. It is a set of open specifications to track learning experiences, and is still evolving. It is commonly regarded as the next generation after SCORM. xAPI comes down to a noun-verb-object statement, e.g., ‘I watch a video on YouTube’, or ‘I practise yoga’, which can capture a learning experience. It uses JavaScript Object Notation (JSON) to specify the API statements. These records go into an LRS, or Learning Record Store; whether you play a game, do a simulation, write a blog, or watch a YouTube video, this can all be stored in the LRS.

In his plenary, Flipped class and xAPI learning data analysis, Lijie Chin from the Chinese e-Learning Association of Taiwan showed how xAPI has been used in the Taiwanese context. He emphasised the importance of problem-solving approaches and creativity. He spoke about using Bloom’s Revised Taxonomy in the context of a flipped approach in such a way as to change the emphasis of learning in the classroom (see figure below).

Bloom’s Taxonomy (Lijie Chin, 2016)

He then went on to discuss the value of gathering big data from students’ online learning experiences. He outlined the Taipei CooC-Cloud (Taipei CooC-Learning) system, which allows students to use multiple kinds of hardware to access software from diverse companies, all of which conforms to the same technological standard (xAPI) so that students’ learning data can be captured and analysed in a multi-platform database. Insights can be drawn together from all of a student’s learning activities, ranging from their actions in a MOOC to their interactions with an e-book.

Teachers can better understand students’ learning behaviour, allowing them to better support students and modify their teaching as appropriate. Students can also access their own records to gain insight into their learning strengths and weaknesses. More insight is thus available into students’ learning processes, not just the final results. He demonstrated some of the wide range of visualisations of student learning which are available. Students will be able to develop a cloud résumé that they can take away with them at the end of their studies.

In his keynote on Gamification for education, Ping-Cheng (Benson) Yeh from the National Taiwan University spoke about the value of gamification, which should have elements of competition, peer acknowledgement, and smart rules. He gave the example of a probability course where, rather than setting problems for the students, he had students create problems for each other; this meant the students had to understand the content well, and they were able to set complex, creative problems for each other. Students were highly engaged in setting and solving these problems. Gamification, he suggested, pushes students to their limit.

He went on to explain about a second gaming approach he developed, PaGamO, on the Coursera MOOC platform. Students had to complete problems in order to occupy land in a gaming environment, and could purchase monsters from a store to help safeguard the land they had taken over. A worldwide ranking board encouraged students to remain engaged in the game. It was found that there was a high correlation between students’ PaGamO scores and their Coursera grades. When surveyed, students agreed that they could now finish more challenging tasks. PaGamO is currently being used for K12 students in all subjects, for corporate training, and in higher education courses. A variation was also developed for students who, instead of engaging in competition, prefer to develop the land they have occupied in the game.

When it comes to flipped teaching, he suggested it is naïve to simply ask students to start watching lecture videos at home without preparation for this learning style. It is better to have them watch videos together in class to get them used to this kind of approach. When students are asked to watch videos at home, one possibility is to have a poll, for example on Facebook, so students can see that others are watching the videos; another possibility is to have a chat group on WeChat or a similar app where students can post messages as they finish watching the videos. It was found that this peer-to-peer approach increased the percentage of students viewing videos from around 60% to 90%. Those students who have not watched a video can be asked to watch the video at the back of the face-to-face class, while other students participate in the follow-up activities. With the majority of students carrying out these in-class activities, it becomes easy for the teacher to identify learning problems in the group.

MOOCs and gamification, he concluded, are here to stay. Gamification will soon be a must-have for education, and students may find it difficult to concentrate on anything that doesn’t have gaming elements. His ideas are outlined in his book Teach for the Future.

In his presentation, Gamified pedagogy: Examining how gamified educational apps coupled with effective pedagogy support learning, Ronnie Shroff talked about the importance of designing gaming apps in such a way that students can engage with them in a state of flow. Instructional design is important here: gamification should not be an excuse for simplistic learning designs. Points, levels, rewards, leaderboards, quests and customisation are good gamification elements to include. Feedback, including through elements like points and leaderboards, is also critical, and good game design builds in freedom to fail along the way.

In his bilingual presentation on the final day, Smarter education in China: Theoretical efforts and pedagogical practices, Zhiting Zhu from East China Normal University began by outlining international developments in smart learning environments in South Korea, Australia, and around the world. He went on to say that the Chinese translation of ‘smart’ is close to the idea of ‘wisdom’. He indicated that according to Confucius, wisdom can be gained in three ways: reflection (the noblest), imitation (the easiest), and experience (the bitterest). Zhu then gave his own definition of smarter education, which he said involves constructing technology-infused environments and creating a finer ecology of pedagogies, so that higher achievements of teaching, better experiences of learning, and personalised learning services can be enabled. Students should emerge with greater wisdom, including a better value orientation, higher thinking quality, stronger doing ability, and deeper potential for creativity. By contrast, ‘stupid education’ involves: not tailoring teaching strategies individually, solely emphasising book-based knowledge, severing history and culture instead of seeing them as a bridge connecting the past with the future, and countenancing higher costs but lower performance in developing educational informatisation in schools.

We need a technologically enabled smart environment combined with smarter pedagogy to lead to smarter talents. He suggested that the move we have seen from e-learning to m-learning to u-learning needs to proceed now to s-learning (‘smart learning’). He spoke about the importance of students having personal online learning spaces, and the role learning analytics might play in these, and he suggested that flipped classrooms can be a trigger for class-based smart learning. In smart classrooms, it should be possible to provide students with precise feedback based on their learning performance. He mentioned a range of ongoing initiatives, from multimodal e-books to physical makerspaces, and showed examples of school-based projects, from problem-based learning approaches to students acting as micro-learning designers.

Challenges include the need for more research on big data; teacher competency requirements; and the need for systemic changes and innovations to build smart schools. Smart education needs to promote whole person development.

eLFA Banner, Shanghai, China. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

Participants would certainly have come away from this conference with a clear sense of key directions of development in contemporary educational technologies, notably including MOOCs, xAPI-enabled learning analytics drawing together insights from students’ learning on multiple devices and platforms, and the growing role of gamification. It will be interesting to see how these themes have developed further when the conference reconvenes in Hong Kong in 2017.

Regional roundup in Thailand

Posted on May 26, 2016 by Mark under M-learning

International Mobile Learning Festival
Bangkok, Thailand
27-28 May, 2016

Sukhumvit Skyline, Bangkok, Thailand. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

It was great to have a chance to attend the International Mobile Learning Festival for the second year in a row. It was transplanted this year from its original Hong Kong base to Bangkok, where it drew together global perspectives on the conceptualisation of mobile learning, interwoven with regional perspectives on the implementation of mobile learning. It was particularly interesting to note the importance of open resources and platforms in developing world contexts which are beginning to explore the possibilities of mobile learning. Fortunately, the proceedings are available online.

In his opening keynote, Empathic technologies and virtual, contextual and mobile learning, Pedro Isaías explained that researchers have concluded that emotional responses play a pivotal role in learning processes. It may be that an intelligent computer which can learn needs to have emotional responses. He gave an overview of recent generations of social robots, from Nexi to the Dragonbots at MIT. He went on to talk about the differences between affective technologies, which are typically robots responding to human emotions within the context of human-machine interaction, and empathic information systems, like online learning platforms which use emotional data in applications to provide a more personalised learner experience. He spoke about the EU Empathic Products research project, now concluded, which set up numerous trial scenarios involving empathic technologies.

Forums are empathic by nature, Pedro suggested, but we can increase the empathic elements. In particular, he demonstrated the Umniverse massive collaboration platform, an empathic online learning environment. Users have to add empathic data to posts and can tag existing posts with such data, in order to make them easier to sort and find later. Users also have access to system statistics allowing data mining on forum activities. Such approaches can help address the absence of face-to-face communication in distance learning, and can transpose interaction into an online context. They can have a positive effect on interest and motivation. He went on to outline the current, ongoing evolution from Umniverse to the 3D immersive environment TAT, and invited interested educators to contact him about possible collaboration in investigating this new platform.

In her keynote which opened the second day, Moving towards a mobile learning landscape: Effective device integration, Helen Crompton suggested that we should be asking what we can do with mobile technologies that we couldn’t do with tethered learning. She cited John Traxler’s list of five key aspects of this learning, which can be:

contingent
situated
authentic
personalised
context-aware

However, research shows that educators are not currently integrating mobile devices effectively into the curriculum. Educational leaders have many fears around mobile devices. Many educators stick to methods that they are familiar with, thereby using 21st century technologies with 20th century teaching methods. She commented that the TPACK and SAMR frameworks can provide useful supports for educators in incorporating new technologies effectively into their teaching.

Leveraging the insights of TPACK and SAMR, she then went on to describe an m-learning integration framework covering 4 elements as seen from the point of view of the teacher:

Beliefs (about the role of the teacher; socio-cultural influences; self-efficacy; past experience as a learner)
Resources (including training; technical support; access to technology)
Methods (online or face-to-face teaching; teaching philosophy)
Purpose (time-filler or meeting objectives; substituting or redefining learning)

M-learning integration framework. Source: Crompton (2016).

She further suggested that there is a nested social and ecological framework for mobile learning integration, with concentric circles leading from the educator (individual) through the microsystem (school), mesosystem and exosystem (school district) to the macrosystem (national scale).

M-learning integration ecological framework. Source: Crompton (2016).

In my own presentation, Mobile literacy: What it is, why it matters, and how it can be developed, I argued that in order for our students to get the most out of their mobile learning experiences, we need to help them develop their mobile literacy, building on existing literacies like information literacy, multimodal literacy, network literacy and code literacy. I then wrapped up with some comments on critical mobile literacy.

In their talk, Mobilizing the troops: A review of the contested terrain of app-enabled learning, Michael Stevenson and John Hedberg outlined the progression through web 1.0 and web 2.0 and towards cloud computing. Apps, they suggested, have emerged as the key mode of learning with mobile devices. They outlined three key metaphors reflecting the issues that educators have had to face in recent years:

Sending the Troops “Over the Top” Before They’re Ready?
Equipping the Troops with an AAA: Atomized Arsenal of Apps
“Smashing” the Arsenal for More Pedagogical Firepower

When teachers and students are literate enough in the use of apps, they can choose to combine a variety of apps to expand learning possibilities; this approach is known as “app smashing“, as demonstrated in the YouTube App Smash Tutorial by mrshahnscience:

In their presentation, A snapshot of teacher educators’ mobile learning practices, Kevin Burden and Matthew Kearney spoke about the mobile pedagogical practices of teacher educators. They referred to their Mobile Pedagogy Framework, as seen below, where word clouds offer some detail about the three constructs of personalisation, collaboration and authenticity:

‘Word clouds’ relating to the 3 constructs of the Mobile Pedagogy Framework. Source: Burden & Kearney (2016)

They reported on a study which showed that teacher educators have a high focus on authenticity but less of a focus on networking and personalisation in their current use of mobile pedagogies. Teachers reported that the above framework is a useful tool in conceptualising mobile pedagogies, and a toolkit is now being developed to support the professional development needs of teacher educators. This involves a tool to help teachers and students evaluate task design with reference to the above framework, as well as multimedia case scenarios to illustrate best practices. There will also be a dynamic poster showing how certain apps might support the three constructs of personalisation, collaboration and authenticity. A course is being set up, and the presenters invited interested educators to contact them to become involved in shaping or participating in the course.

In his workshop, Do mobile devices have a central role in e-learning?, Spencer Benson focused on the changing landscape, with the move from teacher-centred to learner-centred education, and a parallel move from laptops to mobile devices. To a large extent, he suggested, students don’t discriminate between academic and non-academic uses of mobile devices; all uses are integrated on the same devices. Using Poll Everywhere, he surveyed the audience on numerous topics connected with the use of mobile devices in education.

In his talk, e-Seminar apps: Technology-enhanced learning interventions through “real-time” online interactive experiences, Kumaran Rajaram discussed the creation of the prototype iSeminar e-learning app developed at Nanyang Technological University in Singapore. He explained that the app is designed to promote student interactivity and engagement, which is particularly important in a cultural context where students may be reticent to interact verbally. The app also facilitates group work and peer evaluation. A learning analytics component is valuable in giving the instructor an overview of students’ thoughts and understandings. Records of the discussion contents can also be kept for future review. In sum, the question that is really being asked here, he suggested, is how the technology can be of optimal use, so that online interaction can become an organic part of a routine class.

In his presentation, Mobile learning design and computational thinking, Thomas Chiu spoke about Jeannette Wing‘s (2006) claim that computational thinking will be a fundamental skill used worldwide; he suggested that, to obtain good employment in the Hong Kong context, it will soon be as necessary as an ability to speak English. Computational thinking has three main components: problem formulation; solution expression; and solution execution and evaluation. In K-12 education, he went on to say, computational thinking is not just about technical details for using software, or thinking like a computer, or even necessarily programming. It does not always have to involve a computer. He presented three case studies which showed that problem formulation is fundamentally about collaboration and communication; solution expression is about visualising, modelling and presenting ideas; and solution execution is about implementation, sharing ideas for revisiting, and real-time experiencing of ideas. Mobile devices, he suggested, could have a role to play in supporting all of these.

In his presentation, Using wearable technology to improve the acquisition of new literacies: A new pedagogical approach of situated individual feedback coming from the activity trackers and reflected upon in the ePortfolio, Michele Notari discussed the intersection of new wearable devices with new digital literacies. He then went on to focus on eHealth literacy, which he defined as the ability to seek, find, understand, and appraise health information from electronic sources and to apply the knowledge to address or solve a health issue; it simultaneously draws on other literacies ranging from information to scientific literacy. He reported on a study involving undergraduate students at the University of Hong Kong who wore Xiaomi MiBand fitness trackers over a period of 5 months. Students’ reflections revealed the considerable changes some of them made to their exercise and sleeping behaviour during this time, while a number did further online research to improve their understanding of the statistics being generated, especially in regard to sleep.

A broad regional perspective was offered by Jonghwi Park in her presentation, UNESCO and mobile learning, where she explained that the UNESCO Bangkok office serves a whole range of countries in the Asia Pacific region. She spoke about the successes of the UNESCO Education for All (EfA) goals in the Asia Pacific region, particularly in regard to more children attending school, but she mentioned some unanticipated side effects: these include a shortage of teachers; a global learning crisis centred on the quality of learning; and growing demand for higher education. Following the end of EfA in 2015, new United Nations Sustainable Development goals were set up for the 2015-2030 period. The fourth of these refers to universal quality education. ICTs, she suggested, will be crucial in making this a reality. She mentioned that there will shortly be a new UNESCO report released which examines member countries’ national education policy orientations, and compares the extent to which government policy emphasises opportunity vs risk mitigation and safety. She spoke about UNESCO initiatives to promote teacher training, and to foster gender equality in learning through mobile technologies; in connection with the latter point, she highlighted the 2015 UNESCO report Mobile phones and literacy: Empowerment in women’s hands.

A number of presenters spoke about individual country contexts. In his presentation, Thailand OER, OCW and MOOC: Strategy toward lifelong learning of Thai people, Anuchai Theeraroungchaisri highlighted the open element in all of these platforms: OERs, OCW, and MOOCs. He spoke about the role of the Thailand Cyber University (TCU) in creating an e-learning consortium of all Thai universities, providing online distance education, and engaging in research and development in e-learning including establishing quality assurance guidelines. There are now 9 universities in Thailand serving as e-learning hubs. The TCU open courseware project has led to the TCU-Globe initiative, designed to facilitate the sharing of open resources within and outside Thailand. The latest development is the Thai-MOOC project, which will be launched in 2016 and will tie into the goals of the larger Digital Thailand project, which involves creating a digitally driven knowledge economy.

In her presentation, The growing tendency of mobile-assisted language learning development in Kazakhstan, Damira Jantassova spoke about a whole range of MALL practices employed in Kazakhstan. Reporting on an interview-based research project with 500 EFL learners at Karaganda State Technical University, she noted that the vast majority of interviewees placed most emphasis on learner mobility (focusing on the anytime/anywhere aspects of learning), a smaller number placed emphasis on device mobility, and a very small number placed emphasis on mobility of learning experiences. Mobile phones were primarily used for vocabulary development, according to students. She suggested that it is important to help students develop an understanding of the potential contextual benefits of mobile learning.

In his talk, Mobile solution for synchronized and offline version of audio-based open educational resources, Reinald Adrian Pugoy spoke about the recent dramatic increase in mobile phone ownership in the Philippines, with many students now preferring to use mobile devices rather than desktop or laptop computers to access educational materials. This is against a background of limited infrastructure and slow internet connections, with many educational institutions located in remote areas with little or no internet access. Offline OERs do not provide a viable solution because materials may quickly become out of date. He reported on a study at the University of the Philippines Open University (UPOP) exploring a mechanism to allow offline use of OERs, with an internet connection only needed to download the most recent updates. It was decided to explore audio OERs, to be stored in a WordPress repository. Offline accessing and syncing of OERs has been successfully achieved in this project, with the next stage being to conduct a usability evaluation among end users.

All in all, this was a conference which offered rich insights both into local contexts as well as into their connection with global themes and trends. It will be interesting to revisit some of these themes when IMLF takes place back in Hong Kong in mid-2017.

From code literacy to robotics

Posted on April 18, 2016 by Mark under M-learning

KLCC, Kuala Lumpur, Malaysia. Photo by Mark Pegrum, 2016. May be reused under CC BY 3.0 licence.

Digital Education Show Asia
Kuala Lumpur, Malaysia
18-19 April, 2016

It was good to be back at the Digital Education Show Asia in KL for the second year running, especially given the heavy focus of this year’s event, the fourth in the series, on 21st century skills and digital literacies, including computational thinking and coding. Robotics, perhaps unsurprisingly, was also high on the agenda.

In my own paper on the first morning, Mapping the pathway from m-learning to digital literacies for ASEAN educators, I argued that in order for our students to get the most out of mobile learning, it is important for educators to help them develop their mobile literacy, and the individual literacies of which it is composed, including code literacy.

In his paper, Learning beyond boundaries – How coding shapes systematic problem solvers, Felix Lee suggested that coding and robotics have a role to play within the current context where we have to break down boundaries between subjects, develop creativity through problem-based learning, and let the students determine their learning paths through an interactive technology-enhanced curriculum.

In her talk, Advocacy of STEM education – Introducing computational thinking as the new literacy of the 21st century, Ng Puay San emphasised the importance of applied STEM education to support innovation in a global conceptual economy. She stressed the need for an integrated curriculum where different subjects like science, technology, engineering and maths connect with each other. She talked about computational thinking – which she described as a new literacy – as a framework within which students learn to reason about systems and problems, and which goes well beyond issues of hardware and software. She showcased the 3-year initiative Code for Change under Singapore’s Smart Nation Vision, designed to improve students’ skills in this area, and gave the example of a 4-year-old girl coding with Scratch. She wrapped up with an overview of the need for a quality and integrated curriculum, authentic assessment, leveraging of educational technology, continuous professional development for teachers, and partnership with the community, industries and home.

In a talk focusing on the Malaysian context, Digital.Tech@Schools: Empowering students to become digital innovators, Sumitra Nair opened by noting that 90% of all future jobs will require digital competencies, according to the EU Skills Report 2013. She indicated that there are currently initiatives to encourage digital innovation in Malaysia, but that these exist at the fringes of the formal curriculum; young people, she suggested, need to move from being consumers to creators of technology. The Digital.Tech@Schools initiative, piloted in 24 schools in December 2015, involves revising the ICT curriculum and training teachers; introducing co-curricular clubs; and running national-level competitions. The new curriculum focus is to be on algorithms, decomposition and debugging; coding and sequencing; and digital literacy – searching, analysing and curating content. The approach will involve thematic, activity- and project-based learning (combining unplugged and device-based learning). Co-curricular activities in the pilot included app development, Arduino and Scratch programming, and 3D printing. The initiative has now been endorsed by key decision makers. The focus in 2016 is on educator readiness for the curriculum roll-out.

In the follow-up panel, How do education leaders need to adapt according to a new technology-driven education system?, chaired by Eric Lam, a number of key points were raised, notably about the need to place pedagogy before technology; the centrality of the teacher’s role even within technology-enhanced education; the need to remember the human dimension of education; the importance of teachers employing creativity and design thinking to repurpose technological tools appropriately for learning; the advantages of having students sharing through online platforms; the need to have students use technology for communication and creation rather than just consumption, but to use more traditional tools when appropriate; and the key role played by the surrounding culture and context.

In his presentation, Visual learning and emerging technologies – Rethinking 21st century literacy for a visual world, Emory Craig indicated, following Ron Bleed, that being visually literate is a must in the contemporary era. He noted the enormous potential of augmented reality (AR) in education, as well as of virtual reality (VR); at 90 frames per second, as in current high-end VR displays, he says, you cannot tell the difference between reality and visual media. He also described Facebook’s experiments in social VR, as well as Microsoft’s Hololens, which allows holographic teleportation. He concluded with some questions:

What new tools/vocabulary do we need to analyse visual media?
Can new media and VR create new ways of knowing? Can it create empathy? (And is this the final form of media, now that it has become immersive?)
What happens when media becomes as ‘real’ as the real world? (And how do we keep our critical distance?)
Will it foster new forms of collaborative learning?
How should current educational practices and institutions change in a highly visual and virtual world?

He also referred participants to the Digital Bodies site where he and his colleagues write about these kinds of new developments.

The roundtable discussion, Understanding how mobile and ubiquitous access technology can help to enable blended learning in your schools, led by Ian Pittman, began with a discussion of the wide range of possible definitions and interpretations of blended learning. The topic of learning design arose quickly, as did the issue of the socioeconomic context and how the available technology impacts on learning designs, which always need to be customised to particular groups of learners in particular contexts.

Reflecting on less well-provisioned contexts in his paper, The burden of technology in education: Is there a more painless way?, Eric Lam mentioned that a key infrastructure challenge is how to achieve e-learning with only short periods of stable internet access. He talked about the importance of downloading materials from the cloud when there is an internet connection, so they can later be used without a connection. E-learning should be afforded, he suggested, without the constant presence of the internet. While this problem may cease to exist in the future, it is a very real problem now. He showed a platform called PageWerkz designed to work under these conditions.

In his presentation, Outlining best practices on how to develop MOOC content, David Asirvatham suggested that the advantage of MOOCs is that they allow for on-demand and networked learning. It is important to begin by deciding whether to set up a cognitive-behaviourist xMOOC or a connectivist cMOOC, or to try to combine the two. MOOCs can be fully online, or used to support blended and/or flipped approaches. Creating a MOOC is a chance to explore new pedagogical approaches as well as new business models. He suggested that it would take 6-12 months to develop a MOOC from scratch, and that the cost might be around US $50,000. Ultimately it is a team effort involving the following roles: subject matter expert, instructional designer, script editor, graphic designer, camera operator, audio/video editor, and reviewer. He noted that learning objects, in the form of videos within a MOOC, should ideally be under 5 minutes long. It’s also important to consider how you will address the typical drop-out rate from MOOCs, which may be up to 80-90%.

In between the many papers, it was interesting to see how many companies are offering robotics hardware and associated programming software for education. Providers included Arduino Robotics (Malaysia), rero (Malaysia) and Pitsco Tetrix (USA), whose products can for example be used in robotics lessons and clubs in schools. There is also a push for the integration of robotics with STEM, such as by Abilix (China) and in the STEM with Robotics programme by CM Asia (Singapore). Meanwhile, the company Robotics Learning (Malaysia) was showcasing its programmes to help children learn to create robots in a problem-solving environment, combining elements of STEM and coding in an integrated learning context (see Figure 1). It was also interesting to learn about Malaysia’s annual National Robotics Competition for school students.

Figure 1: Robots from Robotics Learning, Malaysia (2016)

My strongest impression of this conference is that, within a broader recognition of the importance of 21st century skills and digital literacies, there is a growing appreciation of the need to foreground computational thinking and code literacy, and to understand the role that can be played by robotics and programming in an integrated, STEM-oriented, problem-based approach to the curriculum. It will be interesting to see how these intersecting trends continue to evolve over coming years.

From mobiles to MOOCs in Malaysia

Posted on June 14, 2015 by Mark under M-learning

The Twin Towers, KL, Malaysia. Photo by Mark Pegrum, 2015. May be reused under CC BY 3.0 licence.

The Digital Education Show Asia
Kuala Lumpur
15-16 June, 2015

The third annual Digital Education Show Asia once again brought together educators from around Asia to discuss key themes in contemporary educational technology, from mobile learning to MOOCs, and big data to the internet of things.

In his opening plenary, What does learning mean?, Sugata Mitra suggested that the idea of knowing is itself changing, a point he illustrated with examples going back to his Hole in the Wall experiment in 1999 in India, which was repeated with World Bank funding across a number of other countries from 1999-2004. In every case, groups of unsupervised children working on computers in safe, public spaces were able to teach themselves how to use computers, download games, and learn some English. He found that generally they could acquire a level of computing literacy equivalent to that of an office secretary in the West in 9 months. Within 4-5 months after that, students had learned how to use a search engine to discover the right answers to questions set in their school homework. His conclusion was that groups of children using the internet can learn anything by themselves.

He found, moreover, that the process could be facilitated by an adult, not necessarily a knowledgeable one but a friendly one, who encourages the children. This is the grandparent approach, which differs from the prescriptive methods typically adopted by teachers and parents. The Skype-enabled ‘granny cloud’, formed in 2009, doesn’t only consist of grandparents, but of a wide range of adults interested in the education of children. They are beamed into remote locations where there is a lack of good teachers. They don’t teach – they ask questions. This is effectively a self-organised learning environment, or SOLE, where the ‘granny’ amplifies the process.

A SOLE can easily be set up in a traditional classroom. The essential elements are broadband + collaboration + encouragement and admiration. The furniture gets removed and around 5 computers with large screens can be introduced, with students working in self-selecting groups to try to answer questions which are posed to them. This method began in Gateshead in 2010 and spread from there across England and into Europe, and by about 2012 it had gone viral across the world.

However, teachers complained that this approach doesn’t work well in the last few years of schooling, when they need to prepare students for final examinations where there is no internet available. Mitra suggested that the examination system was born to train office workers of the early 20th century in reading, writing and arithmetic; workers had to read instructions and follow them without asking questions. He asked: Why is the school system continuously producing people for a purpose that no longer exists? Nowadays, he said, employers are looking for creativity, collaboration and problem-solving, which are skills that reflect the office environment of the 21st century. Why should an examination be the only day in students’ lives when they don’t have access to the internet? Allowing the internet into the examination hall, he suggested, will change the entire system. He went on to discuss the kinds of questions being asked in exams, and suggested that many of them have little relevance to students’ future lives, and can in any case be answered easily with Google. The old system was a just-in-case learning system; but we don’t need much of this knowledge for our everyday lives or careers.

He used the analogy of cars doing away with the need for coachmen, because the passengers became the drivers. He asked whether it is possible, in the same way, for learners to become the drivers of their own learning. This, he said, is the idea behind the school in the cloud, or SinC. A number of these environments have now been set up to explore whether it is possible to implement SOLEs remotely around the world. Results so far suggest that: reading comprehension increases rapidly, students’ self-confidence and self-expression improve, aspirations change, internet skills improve rapidly, teachers change their approaches, and SinC works better inside school than outside school. SOLEs, he went on to say, also work for skills education, undergraduate education, and teacher training and professional training.

In his paper, Will learning analytics transform higher education?, Abelardo Pardo suggested that learning analytics can involve a wide variety of stakeholders: students, instructors, institutional managment, parents or policy makers. The term ‘learning analytics’ is usually used to talk about course or departmental analytics, while ‘academic analytics’ refers to institutional, regional, or national and international analytics: but these are different levels of the same process. One challenge is how to combine very different data sources for different stakeholders. Another challenge is finding the right algorithm to cover, for example, statistical prediction, clustering and profiling (identifying features of groups within a larger population), relationship mining, link prediction in networks, and text analysis. Finally, once we have conducted the analysis, we have to decide what to do about it: how will we act on the data? So we need to link stakeholders to data sources, forms of analysis, and actions to be taken.

Co-operation between different actors and sections within institutions is essential, meaning that leadership is necessary to set up a data-intensive culture which becomes a culture of change. The term ‘data wranglers’ is being used by some researchers to describe those who liaise between members of these multi-disciplinary groups. He finished by outlining 3 scenarios: a weekly student engagement report giving personalized feedback, strategic advice for the rest of the semester, and even advice for the year; a summary for instructors indicating what students have done over the week; and finally, feedback for the institution on degrees, infrastructure, and the student experience.

In his paper, Big data for the win, Eric Tsui suggested that institutions should not only focus on internally collected data, but should consider external, historical data. He extensively discussed the cloud, with its 3 kinds of connections: machine to machine, people to machine, and people to people. He asked whether we can draw more intelligence from the cloud. He gave illustrative examples of how systems like ReCAPTCHA and Duolingo crowdsource data. He also offered a detailed example of a cloud-based PLE&N platform using Google tools, which is scalable and robust. There are challenges in big data, he suggested, around privacy, what data to collect, and the fact that historical data haunts every instructor and learner.

In the paper, MOOCs – Where are we at now?, Dr. Daryono gave a list of reasons for implementing MOOCs, ranging from extending reach and access, through building and maintaining a brand, to innovation. He outlined the differences between cMOOCs (derived from the connectivist movement, linked to the development of OER) and xMOOCs (which are highly structured, content-driven, and largely automated). There are many types and versions of MOOCs curently emerging. In the future, more recognition is needed for MOOCs, and we should work towards collaborative, affordable, consumer-driven MOOCs.

In her paper, To MOOC or not to MOOC – Considerations and going forward, Dina Vyortkina noted that people who take MOOCs are generally not fresh to education, tend to be in their thirties or older, and need English to engage in the majority of MOOCs. Drivers for institutions setting up MOOCs include a desire to increase equitable access, to disseminate courses, to advance resarch, and to innovate technologically and pedagogically. From a global perspective, developing countries are underrepresented when it comes to the offering of MOOCs; government initiatives may help. Some see MOOCs provided by Western countries as examples of pedagogical or even cultural imperialism, with few local connections.

It has been suggested that MOOCs fit well with blended or flipped learning approaches. One German study suggests that bMOOCs – blended MOOCs – offer the best of both worlds, i.e., face-to-face and online teaching. However, it’s important that educators check the provider conditions, since some prohibit use of MOOC materials for tuition-based courses. It’s also important for educators to consider how the materials fit with their own teaching philosophies, and whether the content is entirely appropriate.

In my own paper, Creating the anytime, anywhere learner, I spoke about how capitalising on the full potential of anytime, anywhere learning generally involves exploiting a high level of affordances of mobile devices for learning, which correlates with a low level of affordability of those devices in the current context. Using a series of examples, I showed that anytime, anywhere learning may not be necessary in every context, but that where it is possible, there is considerable potential for transforming teaching and learning, and developing learners’ 21st century skills. (See the summary of my presentation recorded by the conference artist below.)

Summary of Mark Pegrum’s Presentation (2015)

In his paper, Mobile learning for language learning: Trends, issues and way forward, Glenn Stockwell talked about the challenges of mobile learning outside the classroom. He noted that learning in real-world contexts can bring external disruptions, but also disruptions from inside the learning device itself. He discussed pull and push learning; with pull learning, students need to take the initiative themselves, but in push learning, material is sent automatically to students and they are more likely to pay attention to it. All in all, however, teachers are more enthusiastic about mobile learning than students are, and some learner training (not to mention teacher training) is necessary. Based on research conducted with Phil Hubbard, he suggested that students need technical training (how to use mobile devices for learning), strategic training (what to do with them), and pedagogical training (why to use them). He reported on a study which showed that pedagogical training can dramatically increase students’ participation in mobile learning.

In her paper, How can mobile learning best be used for online distance learning?, Tae-Rim Lee outlined some lessons from the Korean National Open University, which has now progressed through three generations of mobile learning services, as devices and connectivity have evolved. It was found to be important not to depend on any one network or operating system. M-learning content has been shortened to be more atomic in nature; it was found that students preferred approximately 20-minute videos. Segmentation allows students greater control over the content through which they are working. Many changes have been implemented in response to student feedback.

Together with Glenn Stockwell, I moderated a roundtable in the final session of the conference, with the title of Driving success in mobile learning – Challenges and considerations. It was an opportunity to chat to participants in more detail about implementing mobile learning in their own particular contexts and, specific differences notwithstanding, to see that there are many similar challenges and considerations in this area across the globe.

All in all, this was a very enjoyable event, which offered a chance to hear the perspectives of educators from around Asia, and a chance to network with educators facing similar questions and issues around the world.

E-learning outcomes

Posted on June 3, 2013 by Mark under M-learning

eLearning Forum Asia
29th – 31st May, 2013
Hong Kong

鸭子, Hong Kong. Photo by Mark Pegrum, 2013. May be reused under CC BY 3.0 licence.

The eLearning Forum Asia 2013 was held at Hong Kong Baptist University with a record-breaking number of attendees. It’s clear that digitally mediated learning is taking off in this part of the world. This conference will be one to watch as it grows in size over years to come.

Richard Armour, from the Hong Kong University Grants Committee (UGC), opened the conference with a discussion of Hong Kong’s “3+3+4” Curriculum and the opportunities for e-learning presented by the new 4-year undergraduate university curriculum. This change, he suggested, is contextualised by the shift towards a knowledge-based economy, enabling students to further develop their language abilities, knowledge base, critical thinking and independence. There is a core general curriculum, with more specialisation as students advance. The curriculum is designed to be more student-centric and allow for whole-person development. The UGC has acquired government funding to promote pedagogical change and innovation in areas such as blended learning, curriculum development, and learning environments. This funding will be project-based. Key questions are what e-learning can bring to the additional year, general education, the common core, sharing specialities across universities, or to achieve a paradigm shift.

Karl Engkvist from Pearson gave a keynote presentation entitled Preparing for the coming avalanche, making reference to the recent publication by Michael Barber, Katelyn Donnelly and Saad Rizvi. He mentioned that globalisation and technology are transforming education; there is greater competition for students and research funding; high-quality educational content is accessible online for free; and the functions of higher education are being supplied by non-academic providers. The 20^th century university paradigm is under pressure: knowledge is ubiquitous and free, so it needs to be curated effectively; public funding is being replaced by private funding; students can shop globally for an education; the pace of workplace innovation is accelerating; and graduate unemployment is high, but employers can’t find qualified candidates. We need to more closely link education with future workplace needs. Students, as consumers, may come to expect more tangible outcomes from their education.

He listed a number of signs of change in the educational situation. MOOCs are disrupting education by giving huge numbers of students access to elite education. There are also non-university providers like StraighterLine 2U, alternatives like Thiel Fellowships, complementary options like General Assemb.ly, the Mozilla Foundation’s idea of badging, and the notion of third stage careers catered to, for example, by the Korean National Open University. He suggested that new models of education are improving quality, increasing market share and lowering cost – the way new competitors traditionally unseat complacent incumbents. Traditional universities, too, are being unbundled. Cities are seeing higher education institutions as powerhouses of their economies. Faculty can teach from anywhere – and they don’t have to be academics. Students, too, can learn from anywhere. Curriculum has become a commodity. E-learning can offer much more flexibility in this space. Deep, radical, urgent transformation – not just incremental change – is necessary.

He went on to talk about The Learning Curve, a Pearson report and website that compare different educational systems around the world. Innovative systems have to value and fund stronger student outcomes; value accountability – setting clear goals and expectations; be future oriented – focusing on skills necessary for the future; and attract and continuously train good teachers. But there are big differences, too: the two most ‘successful’ educational systems, Korea and Finland, share almost nothing in common. In Korea, the top quartile outperforms everyone in the world, but the lowest quartile doesn’t do well at all; in Finland, the two middle quartiles outperform everyone in the world, but the top quartile doesn’t do as well comparatively. This raises philosophical questions about what you want to achieve through an educational system.

In her keynote presentation, Kathy Takayama spoke about Integrative paths in the social construction of understanding. She discussed the need to prepare students for total engagement, applying conceptual understanding, and diving into unfamiliar territory – which are difficult-to-measure outcomes. Metrics which show that teachers have been effective include students taking ownership of their own learning; applying themselves through incremental, experiential learning; being comfortable with uncertainty; integrating insights from across the disciplines to solve problems; and developing adaptive expertise. She went on to say that expert thinking, which involves chunking of information (a kind of pattern recognition based on long experience), sometimes gets in the way. This is one reason why there’s a pressing need for development of faculty, who are fixed on the ways that things have always worked. Interdisciplinary entry points are important.

Brown University is experimenting with blended courses and flipped classrooms. She described an economics course, where one third of the traditional 50-minute lectures have been replaced with 10-minute vodcasts; the rest were retained in order to maintain instructor presence, which is important for the student experience. Students then got together in a classroom where they worked on solving problems collaboratively, facilitated by teaching assistants. Students gave feedback on the microlectures to indicate whether they did or didn’t cover what they needed to know; their feedback also indicated that instructor presence is important. When thinking about e-learning, we have to bring students in as creative partners.

She went on to discuss what old brick-and-mortar institutions need to think about with respect to MOOCs. This requires thinking through the process of deconstruction and reconstruction. Compartmentalisation is an issue, because the material has to be broken up into 10-min chunks. It’s also important to consider how you make connections between all these materials. Students will in fact create their own learning environments through social media and other channels. So MOOCs must be a part of an overall shift in the direction of more social learning. We need to think about the pedagogies that support social learning, and how we might construct our courses differently.

In my own keynote presentation, which opened the second day of the conference, I spoke on Mobile outcomes: Improving language and literacy across Asia. I began by exploring both the affordability and affordances of mobile technologies for the teaching and learning of language and literacy, and looked at the kinds of learning contexts where mobile devices can play a role. I went on to consider the learning outcomes achieved with mobile devices. Assessment and feedback can both be enhanced by mobile devices. However, while there is considerable promise for the recording, monitoring and evaluation of learning in mobile projects, and especially for the deployment of learning analytics, this promise is often unrealised for a variety of practical and pedagogical reasons. On the one hand, we need to seek more hard data on improved learning outcomes in mobile projects; and on the other hand, we may need to consider the notion of outcomes more broadly, including soft outcomes like the acquisition of 21st century skills and digital literacies. I concluded by looking at three mini-case studies of mobile language and literacy interventions from Pakistan, China and Singapore, asking in each case what evidence we can see of improved hard and soft outcomes, and what we can learn for future projects.

In her plenary, Hart Wilson spoke about Moodle magic: Unleashing Moodle’s potential. She outlined the many features of Moodle which, along with ease of integration with other software, can help support and organise teaching and learning. She suggested a number of useful activities, including getting students to send in questions ahead of class to shape a class (Online Text feature), or getting students to engage in peer review (Workshop feature). She suggested that Moodle’s tools allow us to think differently about teaching, and it serves as a platform to connect students to content, students to students, and students to instructors. This paper was followed up by a half-day workshop the next day, where the uses of Moodle were explored in much more detail.

Jie Lu and Tianchong Wang, two graduate students working with Daniel Churchill, gave a paper called Exploring the educational affordances of the current mobile technologies: Case studies in university teachers’ and students’ perspectives. They spoke about two case studies. The first took as its starting point Daniel Churchill’s (2005) work on teachers’ private theories, six of which impact on their design and technology integration decisions. Key factors which positively influenced teachers’ use of technology were revealed to be: size (a smartphone screen may be too small; a laptop may be too heavy; but an iPad balances these points); mobile ergonomics; instant boot up; battery life; ease of use; touch sensitivity; apps; access to resources; and sharing and interaction to support a more student-centred teaching paradigm. Issues for teachers included: document format compatibility; connecting to a classroom projector; file management & syncing; inputting text on a touch screen; students’ ownership of tablets; and the idea of a “technology dance” (is the technology supporting teaching or a goal in itself?).

The second case study focused on students’ use and perceptions of mobile technologies as learning tools. Their use of mobile devices to support their learning was generally quite limited: tracking what was going on in online learning environments; keeping in contact with other group members; and reviewing learning materials uploaded by the teacher anywhere and anytime. Issues for students included: limited wifi coverage; inconvenient input options; lack of learning materials tailored for smartphones or tablets, and inability to play Flash materials.

Pao Ta Yu gave a plenary paper entitled How to design massive qualified digital contents both for online and classroom learnings. He spoke about MOOCs, indicating that they combine multimedia and cloud technology with lectures to create more energy around e-learning. They may be combined with social networking and social media sites, using the latter as a content delivery area. Most students who enrol in MOOCs are currently professionals rather than college students, though this may shift as models are developed for integrating MOOCs into students’ educational pathways. The biggest short-term impact of MOOCs may in fact be legitimisation of online and hybrid learning.

He went on to speak about flipped classrooms, whose advantage, he suggested, is to “take the snooze out of the classroom”. They can individualise classroom learning time for students, allow students to review lessons at their own pace, and break the regular classroom rhythm. Flipped materials should be simple, interesting, and meaningful, he suggested. He suggested that microvideos will be created by teachers to produce a lot of cloud digital content. This process can integrate with the flipped classroom model. Rapid design, high quality recordings, and easy uploading and downloading, will be important for future mobile learning.

Diana Laurillard wrapped up the conference with her closing keynote Teaching as a design science: Designing and assessing the effectiveness of the pedagogy in learning technologies. She spoke about government policies from around the world which stress that teachers need to design and deliver ICT-enhanced education, and to undertake professional development. UNESCO is developing new post-2015 goals for education, including a full 9 years of basic education. Higher education demand is expected to double over coming years. This will have major implications for teacher training. How can higher education nurture individual teachers while reducing the 25:1 student: staff ratio, i.e., beginning to operate on a mass scale?

She explored MOOCs as one possible answer, using a Duke credit-bearing MOOC as an example. Many students already had educational qualifications and study experience. There was a very large attrition rate, and often in MOOCs there are only a couple of hundred people who complete a course – much like regular online teaching. While many MOOCs offer only peer support, the Duke MOOC included tutored discussions and assessment, which is time-consuming for support, and worked out at a student: staff ratio of around 20:1. If this kind of support is provided, the demands on staff time will increase as the number of students increases. Only a basic MOOC, without tutor support, can scale at no extra cost.

We need to understand the pedagogical benefits and teacher time costs for online HE. What are the new digital pedagogies that will address the 25:1 student support conundrum? Who will innovate, test, and build the evidence for what works online? It can only be teachers. It may be that we should revisit and rework some old approaches. Pedagogies for supporting large classes might include:

Concealed multiple choice questions (possible answers are revealed after students have written their own suggested responses);
The virtual Keller Plan (introduce content > self-paced practice > tutor-marked test > student becomes tutor for credit, until by the end half the class is tutoring the rest);
The vicarious master class (run a tutorial for 5 representative students; questions and guidance represent all students’ needs);
Pyramid discussion groups (240 individual students produce an answer to an open question, then there is a joint response from pairs, then groups of four, etc, until the teacher receives only six responses to comment on in detail).

Collecting big data in line with Laurillard’s Conversational Framework might allow us to better focus on exactly what to collect and how to apply learning analytics. We could consider what is accessed in what sequence, the questions asked, social interaction patterns, tracked group outputs, peer assessment, tracked inputs, reaction times, analysis of essay content, quiz scores, game scores, and accuracy of models.

Teachers as designers need the tools for innovation. She mentioned the PPC (Pedagogical Pattern Collector) browser where you can find pedagogical patterns created by others, tied to particular learning outcomes, and adapt them to your own context and needs. This system creates a way of sharing ideas between individual teachers, across disciplinary boundaries, and between institutions. To meet the upcoming demand, teachers need to work more like scientists who build on and refine each other’s work. The PPC gives them the tools to do this. This supports a cycle of professional collaboration. As a computational model, it also allows us to work out the consequences in terms of the pedagogical benefits, and the comparative costs of teachers’ workloads, depending on the cost of initial setup and the cost of ongoing support. It also allows us to compare conventional and blended learning to see whether there is, for example, less emphasis on acquisition and more emphasis on discussion. It’s important to invest in teachers who can innovate in learning technologies.

The global demand for HE requires investment in pedagogic innovation to deliver high quality at scale. Technology-based pedagogical innovation must support students at a better than 25:1 student: staff ratio. Teachers need the tools to design, test, gather the evidence of what works, and model benefits and costs. Teachers are the engines of innovation – designing, testing, and sharing their best pedagogic ideas.

Overall, the quality of the papers, the quantity of attendees, and the general buzz around the conference are a sign that e-learning is very much coming of age in Asia. Next year’s event in Taiwan will carry on the eLearning Forum tradition.

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Mark Pegrum's Conference Blog

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